SysAid

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Overview

About SysAid

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. The result? You lift CSAT scores by delighting employees with a reliable, easily accessible, and incredibly convenient service experience (AKA a consumer-grade service experience). Because now they can get the help they need at any time, in the channels they’re comfortable working in. MTTR improves as admins are free to now focus on more strategic tasks and projects. And organizations are liberated to unleash their true potential for productivity and fulfill their purpose.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SysAid Pricing

SysAid offers 3 editions: Help Desk, ITSM, and Enterprise. All plans can be enhanced with SysAid Copilot - a generative AI solution that highly improves IT efficiency using the most advanced AI capabilities in the market.

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Not Available

Ticket Queue- A consolidated, easy-to-navigate view of the ticket queue to help admins resolve issues more effectively and more efficiently.
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