When I am using the software I have piece of mind  that I am compliant with CMS regulations. Also billing team is exceptionally good.

The billing of Medicare is very good. It was easy to switch from our previous program.

All the medications carry over to other documents, including discontinued medications. This is a problem, if you don't actually check the list.

Changing from a non internet based product to Careficient has been a struggle for the staff to become accustomed to an entire new way of doing things.

Careficient was easy system to navigate and really love the billing and invoices feature.

The tech support is very responsive which has been appreciated in this early phase that we are in.

With Careficient it allows us to provide a higher quality of care and easy to use point of care. Our field clinicians' are happy that they have less paperwork and more time with the patients.

Employees are quick and helpful, as long as you don't need to put in a ticket. I usually can call our trainer and he is able to answer the question within a day, if not instantly.

No way to track hours scheduled/verified, rish of utilized more than auth hours and not knowing until end of ISP.

Careficient is the best Software that I have ever used.

Authorization setup not linked to actuation service code being billing until it scheduled, risk utilizing more of one service code than authorized if scheduled wrong.

I do NOT feel I made an error choosing this software.

A problem I have using this program on my laptop is that the drop down menu shows up when your trying to clinic on the line below.

Having nurses on the support team is a great benefit for compliance questions. Compared to other home care software, the Careficient pricing can't be beat.

This has helped cut costs within the agency. Support has also been great at helping us get through some issues we experienced on our end.

THE BEST OF THE BEST: Premium software for your money.

From the start, we have been very impressed with the Careficient staff who guided us through implementation, go-live, and continue to provide ongoing support.

It is very easy to use and navigate through. Customer Service is great.

The tracking of hours per week scheduled and verified for pedi will require more manual intervention by staff to ensure not over utilizing authorized hours.

It's been a great experience working with Careficient and their support team. They are available and walk us through processes anytime we've needed it.

Overall excellent home care software with a great support team.

Easy to use, captures important patient information. The company is super easy to work with, and some of the software has been customized for ys.

From a clinical manager point of view, I like the use of the QA process to improve on clinician documentation and outcomes.

It is customizable to fit our mix of business and has all of the features that the large software companies have but at a reasonable price. The support is great and the implementation team is amazing.

Their support staff is wonderful and will answer all your questions. It made my survey so much easier because it is survey friendly.

We have had many complaints from physicians saying POC is way too long. Too many things in columns, which takes up space and makes things longer.

They have gotten better with Help desk access and I truly appreciate it.

They seem to be more focused on acquiring more business than keeping the business they already have happy and supported.

With continually added functionality and tons of integrated solutions, this is an excellent solution for homecare staffing.

We ended-up with significant, costly problems such as over a month period where we had to do our payroll manually because the payroll report output from ClearCare was unintelligible.

Can be slow at times, hard to track old client/caregivers, reporting used to be limited but they just released a new version.

The reminder and notifications options are fairly robust. Their Mobile app, is important, and works decently well.

Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.

Great user friendly interface. The customer support is excellent to its heart.

PLEASE seek other Software solutions. The Customer Service is also a miss due to they neglect if you needing assistance as a previous customer.

ClearCare's user interface is incredibly intuitive and easy to navigate. The instructional videos are a blessing, and whenever I ran into an issue, I deferred to them.

The staff is great about helping with issues when you call in. They are friendly and quick.

Comprehensive approach to our Home Care business. I like having everything in one place.

The ability to connect clients, caregivers, referrals and revenue was a great advantage. The Tagging system also helps to add more information to referral sources and customize them.

Terms of the contract with ClearCare are horrible and unacceptable. No one in their right mind would agree to them.

We have a good way to keep track of metrics, a CRM, and ATS system all rolled into one.

As they say, time is money, and if you save time by having everything that you need in one software product, then in my opinion, it is a great product to use.

Very little in the vein of negativity to say about this software.

The telephony system and logs are easy to use and access. The support team is wonderful to work with and always very helpful and responsive.

Costumer  service is very bad , you have to send emails in order to communicate with them.

Clearcare has been a great asset to our company by saving us time and money.

The aides state to me daily how it is always messing up for them. I don't like using it at all.

I only contacted customer service via the phone once but I got an agent within minutes who was extremely knowledgeable. They are also very open to suggestions about improving the platform.

Love customer service, love the ease of use, very much enjoy the search feature and payment processing is a huge time saver.

I like Clear Care because it is user friendly, the customer service is outstanding. I've used CC for 3 years now and wouldnt change a thing.

My issue was resolved immediately. I highly recommend this software.

US Dollar

Careficient is a CHAP & ACHC verified EMR software solution for Home Health, Hospice and Home Care agencies. Careficient delivers compliance-first solutions that accelerate company growth by creating agency-wide efficiencies that seamlessly scale to any size agency.



LongDescription

Patient Records Management

Employee Management

Referral Tracking

Electronic Signature

Bereavement Management

Invoice Management

Time Tracking by Client

Patient Intake

Care Plan Management

Scheduling

Assessment Management

Medication History

Physician Portal

EMR/EHR

Compliance Management

Real Time Data

Workflow Management

Volunteer Management

Automated Scheduling

Built-In Database

Billing & Invoicing

Facility Scheduling

Claims Management

Payroll Management

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Communication Management

Calendar Management

Multi-Location

Mobile Access

Home Health Care Management

Client Portal

Forms Management

Real Time Reporting

Customizable Forms

Records Management

Client Management

Third-Party Integrations

Document Management

Quality Assurance

User Management

Mobile Alerts

Task Scheduling

Collaboration Tools

Self Service Portal

Planning Tools

Dashboard Creation

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Audit Management

Monitoring

Appointment Management

Employee Portal

Task Management

Live Chat

Mac OS

Web browser (OS agnostic)

Windows 10

Contact Careficient for detailed pricing information.

Email/Help Desk

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

Careficient

In Person

Live Online

Webinars

Documentation

Videos

WellSky Personal Care (formerly known as ClearCare) offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, WellSky Personal Care also offers proprietary scheduling and telephony tools, as well as HR and financials, applicant management, sales management and CRM.


WellSky Personal Care helps streamline care planning and automate back office tasks, eliminating paper care journals, time-consuming billing practices, and ineffective communication with staff, patients and their families.


By integrating all office functions into a single user-friendly, highly-accessible web-based system, caregivers can quickly and easily manage their schedules, tasks and any critical situations that need immediate attention.


WellSky Personal Care offers 24/7 access to the software from any media with an internet connection, including computers, smart phones and tablets (such as the iPad). Caregiver and family portals, provide transparency by giving everyone real-time access to care plans and other important information. The software's proprietary two-way messaging system also helps agencies quickly fill open shifts and communicate with staff in the field.


There are no setup or annual fees and there's no software to install. Agencies pay a monthly fee per active client. WellSky Personal Care is suited for private duty agencies of all sizes, including national or regional companies with multiple locations.



For Non-Medical Care

Remote Access/Control

Caregiver Scheduling

Base rate is determined by the total number of active clients per month, with a number of packages available across Startup, Base, Platform and Franchise. Aggressive pricing is offered for startup agencies and there is no additional cost for onboarding nor for the use of the telephony or mobile app. Contact ClearCare for full details and a quote.

Careficient vs WellSky Personal Care

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