--- title: "FirstVisit Software Reviews, Demo & Pricing - 2026" description: "Review of FirstVisit Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/home-health/firstvisit-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Private Duty Care Software](https://www.softwareadvice.com/home-health/private-duty-care-comparison/) / FirstVisit Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FirstVisit Review From $99/month Free trial 1 plan Wondering if FirstVisit is right for your organization? Our Private Duty Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview FirstVisit 4.6 [(8)](https://www.softwareadvice.com/home-health/firstvisit-profile/#reviews) Pricing Starting at $99.00 flat rate per month ### About FirstVisit FirstVisit is a cloud-based home care platform with HIPAA-compliant scheduling for non-medical private home care agencies. It is designed to help agencies support clients and staff while minimizing any daily struggles within operations. This solution can be used by home care agencies of any size, from start-ups to large enterprises. With built-in integration capabilities and smart scheduling technology, FirstVisit can reduce the need for paper logs, inaccurate timesheets, and manual processes. The FirstVisit dashboard includes employee schedules, client calendars, visit offer pages, plus more. Other features include billing, payroll, documentation management, automated alerts, and detailed reporting. FirstVisit’s mobile application allows caregivers to use a GPS-tracking tool to clock in/out of shifts. Caregivers can also use the mobile app to document tasks and details, respond to messages from management, and process electronic visit verifications. Customized pricing is available and provided by FirstVisit. Support is available online or via product documentation. Do you work for FirstVisit? [Manage this product listing](https://www.g2.com/products/first-visit-home-care/claim_requests/new?auto=true) Wondering if FirstVisit is right for your organization? Our Private Duty Care Software selection experts can help you in 15 minutes or less. ## FirstVisit User Interface ## Popular FirstVisit Alternatives Main Product FirstVisit 4.6 [(8)](https://www.softwareadvice.com/home-health/firstvisit-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.17Value for money - 4.86Customer support - 4.50Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [AxisCare Home Care Software](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [Carecenta](https://www.softwareadvice.com/child-care/carecenta-profile/) 4.5 [(65)](https://www.softwareadvice.com/child-care/carecenta-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.56Value for money - 4.45Customer support - 4.44Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) 4.8 [(191)](https://www.softwareadvice.com/home-health/caresmartz360-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.74Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(157)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.51Ease of use - 4.41Value for money - 4.60Customer support - 4.34Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(93)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.58Value for money - 4.59Customer support - 4.51Functionality Pricing Starting at $200.00 per month Get Price ## FirstVisit Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FirstVisit Features - Features of FirstVisit Activity Dashboard Activity Tracking Appointment Management Billing & Invoicing Calendar Management Caregiver Management Care Plan Management Charting Client Management Clock In/Out Communication Management Compliance Management Customizable Reports Electronic Signature Employee Management Employee Portal GPS HIPAA Compliant Home Health Care Management Invoice Management Mobile Access Mobile Alerts Monitoring Patient Records Management Payroll Management Real-Time Notifications Real-Time Reporting Records Management Reminders Reporting & Statistics Scheduling Task Management Task Scheduling Third-Party Integrations Visit Verification Workflow Management ## FirstVisit Integrations QuickBooks Online Integration rated undefined from -1 review SendGrid Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review ## FirstVisit User Reviews ## FirstVisit customer ratings - Overall rating: 4.6/5 - Total reviews: 8 ### Rating distribution - 5 stars: 5 reviews (63%) - 4 stars: 3 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.2/5 - Customer support: 4.9/5 - Functionality: 4.5/5 --- Have you used FirstVisit and would like to share your experience with others? ### Very happy [most of the time] ! - Overall rating: 4/5 - Reviewer: Sonja S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered The people at First Visit have been what keep me wanting to stay with the company. I feel there is room for growth within the actual product, but I feel confident that they have the right people in the right places to make that happen. There are changes and updates being made daily. The dedicated team at First Visit seem to constantly strive to do better, listen and collaborate, and work tirelessly to make me and my employees lives simpler. So overall, I am happy with the company! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Using the app as a caregiver is probably what we like most about this product- it is very simple to use and I feel like anyone could do it! Our caregivers are happy with the mobile app! In addition, the capabilities that the software has make this system an almost a one-stop-shop in terms of keeping track of important client and employee files and data, scheduling, adls, and more! Additionally, working with the team at First Visit is enjoyable, easy, and I feel heard in any concerns that I do have. The First Visit staff are always interested in new ideas and improving the product. #### Cons As much as I am happy with the product, I think there are some features that could be improved (but the First Visit is working on). The main features I feel could be improved are probably an easier “on the go” or mobile administrator experience and scheduling that could be done more quickly. #### Reasons for switching to FirstVisit I was using a scheduling software (that I actually quite liked) in combination with storing paperwork in a drive. I wanted a program that could schedule AND track clock in/outs, documentation, ADLs, save paperwork, was HIPPA compliant, and had the potential to streamline billing/payroll/invoicing. That is what I am getting out of First Visit with an improved experience every month. --- ### User friendly - Overall rating: 5/5 - Reviewer: Lesa W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I throughly enjoy the First Visit app and how easy it is to navigate around. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love so much about the software. 1) easy to use. 2) I can access my schedule at anytime. 3) I like that I need to complete tasks, notes before signing off. 4) I’m able to read prior notes that help keep me up to date with changes. 5) I can see future shifts 6) I love how “clean” and simple the site is. 7) I love the logo. #### Cons 1) I would like an ALERT button when there is something new or a change in BOLD letters or a color. 2) I would like to see a drop box for responses. 3) I would love “Face Recognition” in the future. #### Reasons for switching to FirstVisit My wonderful boss (Sonja Schreiner) BEHHC made the change, and I’m so glad she did. --- ### Rn - Overall rating: 4/5 - Reviewer: Guerline H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I didn’t not get notifications #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Everything is okay I like the fact that The caregiver her able to clock in and out I’m able to see what they done with the client doing the days #### Cons I did not get notifications for my caregiver license expired --- ### The Best Scheduling App for Homecare Ever!! - Overall rating: 5/5 - Reviewer: Cheryl L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It a big A plus for me.. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scheduling, edits and hours count up for me. I don't have to count the hours up now manual, the firstvisit does it for me. #### Cons I Did talk to the owners about more features that can work on the app that can make the homecare agency time go quicker and smoother like putting in a careplan sheet and adding more categories/titles to separate the staff and their duties. #### Reasons for choosing FirstVisit Dan one of the founder, took his time and explain how the system works, did live training with my staff and check on me often to see how I am doing. That personal touch, that make you feel like more than just a $ sign to them. --- ### Excelsis Health LLC - Overall rating: 5/5 - Reviewer: Dawn H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The training has been great. Also, the Account Manager listens for feedback during the training and makes adjustments as the company is able to provide. If an error occurred during the training with the software, the Account Manager follows up with the developer and keeps me updated. If I have a question and email him, there is always a timely response. Meetings have been virtual since day one which builds trust and rapport. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is user-friendly, easy to learn, and offers a variety of information and reports to manage my business all-in-one. #### Cons Offer the administrator function on the mobile app, but I know that is a work in progress. #### Reasons for choosing FirstVisit It was the initial presentation and the willingness to listen to its consumers to enhance a product that meets individualized needs. They were not just trying to sell you a product as is, including the consumer promotes buy-in. --- ### Customer Service - Overall rating: 5/5 - Reviewer: Erika T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The customer service is exceptional and they are patient with helping you understand and maneuver through the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it’s easy to use and everything you need is all in one place. I’m able to add all the tasks for the employees, scheduled, certification expirations, and client information. Compared to other software that I’ve used it’s user friendly and lest costly. #### Cons I would like to see an app for the administrator. #### Reasons for choosing FirstVisit Customer Service #### Reasons for switching to FirstVisit Cheaper and more user friendly --- ### My review - Overall rating: 4/5 - Reviewer: Molly A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It’s very convenient and easy to use and they are constantly making improvements. #### Cons It’s a little slow at times but in general works great. --- ### Awesome Software - Overall rating: 5/5 - Reviewer: Shiandra D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am able to manage my client base, employees and the run reports all in one system #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service, and the features because it help streamline my business #### Cons I don’t have anything negative to say about the software. --- Showing 1 - 8 of 8 Reviews ## Other Top Recommended Private Duty Care Software [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (157) Recently recommended **35** times [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) **4.6** (93) Recently recommended **29** times [WellSky Personal Care](https://www.softwareadvice.com/home-health/clearcare-profile/) **4.4** (280) Recently recommended **18** times [AlayaCare](https://www.softwareadvice.com/medical/alayacare-profile/) **4.1** (188) Recently recommended **16** times Stuck Between Options? 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