TynetOnline Software

4.96 / 5 (25)

About TynetOnline


Tynet USA offers a cloud-based home health software for pediatric agencies and home health organizations of all sizes. The key features of the solution are patient scheduling, medical charting, claim filling and reporting. The software's cloud-based architecture allows users to view patient care along a continuum using the point of care manager from anywhere at any time.

Tynet offers a mobile charting feature that allows medical professionals to complete documentation for their patients. The multi-service claim filing tool allows medical facilities to submit patients' medical bills to state programs or private insurance firms. The solution also includes audit tools, a Point Of Care manager, administrative and clinical documentation, scheduling, payroll, reports, and billing management feature.

Tynet Online is fully HIPAA compliant and meets the CHAP, ACHC, JCAHO and state survey requirements. TYNET Online is built to handle workloads for agencies of any size and includes functionalities and forms for all medical disciplines. The solution is compatible with a variety of mobile devices, including iPads.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

25 Reviews of TynetOnline

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(23)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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October 2015

Joy from First Response Home Healthcare


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2015

GRADE A SERVICE!!!

Pros

Like that is very user friendly. That the employees at TYNET including their IT department.

Cons

Nothing really because I like everything. As I mentioned in the like of this product, it is truly beneficial to my staff and I alike. We have nothing but wonderful things to say about it. The IT department is always available to help plus an after hours service that makes you feel as if they are never closed.

October 2015

Jennifer from Golden Years Home Health


Ease-of-use

4.5

Customer support

5.0

Functionality

4.0

October 2015

Just my opinion

Pros

That is it easy to follow and works well for us. Clinical wise the notes are easy to populate and have an easy to follow method.

Cons

The updates take some time to adjust to, but they are willing to walk you through every update or change. They also provide a video on their page for any updates that the software may have. They also call in advance to the change to make you aware of what is coming up. When doing the oasis the new ICD9 codes are not populating. The diagnosis is there with the code but what it means is not there. This is only since October 1st and they are already solving the issue

February 2015

Debra from Seniors Home Health


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2015

Tons of features at an affordable price

Pros

Easy-to-understand interface. Online access from any computer or mobile device. Excellent customer service. Affordable monthly subscription. Local business located in Arlington Texas. If you like all the features that are typically integrated into more expensive systems out there, but offered at a rock bottom price followed by excellent customer service, then look no further than Tynet. We are happy to say this as a satisfied customer for over five years, and our experience so far has been nothing short of excellent.

Cons

Everything is great about TynetOnline. I have used it for several years and I thoroughly Enjoyed it.

April 2016

Martin from Apex Homecare Inc


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

Great Software With lots of Helpful Features

Pros

Excellent product. Excellent customer service. Great monthly subscription. Local business located in Arlington Texas. Surpases our expectation on onset. We are one happy camper with this company!

Cons

I have used it for several years. I have nothing to complain about. They software handles well with my medicare and medicaid billing.

April 2016

Kingsley from Kings Health Care, LLC


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

Tynenet Online Software

Pros

Great features for the price, highly scalable to any agency size, very good architecture. Great Dashboard easy, intuitive and powerful navigation are all included in this wonderful product.

Cons

Nothing, I like everything about the software. They are always on top of Changes

October 2015

Viji from Heavenly Host Inc


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2015

Beyond my expectations!!

Pros

User friendly good and friendly technical support. updates are done according to compliance. I feel safe knowing that my patients and staff are in good hands with up to date information.

Cons

nothing on my end. I am fully satisfied with the product and the vendor. That is why I have been with the same company since the inception of my company.

April 2016

samuel from Promptime Home Healthcare Services


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

Great User Experience

Pros

Very Easy to understand, Nice Dashboard layout for all skilled services types. Also very responsive vendor always eager to meet our request.

Cons

Nothing really, very good product, everything well thought of. However, we try to catch up with all the new changes by Medicare as the vendor implement them.

April 2016

SAJAN from BRIGHT HOME HEALTH


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

Innovative Software Solution

Pros

Online access from any computer or mobile device. Affordable monthly subscription. Easy-to-understand interface. Excellent customer service.

Cons

We love everything about Tynet Online. We have used it for several years and We thoroughly Enjoyed it with tons of upgrades and cutting edge features

July 2014

Paul from Priceless Care Home Health

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2014

Tons of features at an affordable price!

If you like all the features that are typically integrated into more expensive systems out there, but offered at a rock bottom price followed by excellent customer service, then look no further than TYNET. We are happy to say this as a satisfied customer for over 2 years and our experience so far has been nothing short of excellent. When we were approached by Tynet for the first time, we had just been through a messy situation with parting from our previous vendor, who basically sold us a 'lemon'. ( by the way, there are plenty of vendors pushing sub-standard software all day long, that promise you yogurt and honey, but deliver you spoiled milk and corn syrup!) We were skeptical at first but went a long for the ride mainly due to the low monthly subscription price. We are glad we chose Tynet and we are very happy to recommend Tynet to anyone without hesitation. PROS: Easy to understand Interface, online access from any computer or mobile device, excellent customer service, very low monthly subscription, local business located in Arlington Texas

Response from Tynet USA

Replied July 2014

Thanks for the review

April 2016

OTILIA from Agates Home Health Agency, inc.


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

Great Software

Pros

Easy-to-understand interface. Online access from any computer or mobile device. Excellent customer service.

Cons

Nothing, so far, Their upgrades get some time on my part to get used to, otherwise Everything comes out as promised.

August 2014

Judith from First Response Home Health Services, LLC

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

First Response's response

I would like to take this opportunity for thanking Tynet a lot. They are the best and we never had any regrets partnering with them. There has been a couple of changes the last few months and I admit that it was a struggle trying to familiarize ourselves with how the new environment works but as we gradually get use to it, we realized it's far more helpful and is very user friendly. The quick links buttons are perfect. Save's our time trying to figure out which tab it goes. The only thing that for me is a little bit inconvenient is the hovering over the tabs and selecting whatever tasks that you wanted to do. When you're used to clicking, and hovered you're mouse and the drop down box appear and you accidentally click, it disappears and you have to hover again, so on... I think it's best to just have the drop down box appear once it's clicked. Just that :) Sorry. But overall, Tynet is Perfect. The staffs are great, very friendly and supportive. Tynet's there when you need them.

Response from Tynet USA

Replied September 2014

Thanks for the review

October 2015

Davidson from Regal Healthcare Inc.


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2015

Regal Healthcare Tyent Review

Pros

Very user friendly (user-oriented), and efficient customer support

Cons

I cannot think of anything in this category for now. Products evolve with changes in technology and customer requirements, and this meets today's need in my book.

April 2016

Kevin from ABIK Healthcare Services, Inc


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2016

My Thoughts On TynetOline

Pros

Everything about the product, dependable and reliable, friendly and very deficient procedure. Vendor very responsive

Cons

The Only problem I had with the product is the learning curve, coming from a different software, otherwise. I have been very happy here in Maryland with Tynet and their software. The Office are very prompt to response to calls regarding technical issues.

July 2014

Martin from Apex Homecare Inc.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2014

Tynetusa Homehealth Software

I have been greatly impressed by the new release home health software, TYNETUSA. Navigation is quick and easy, interface widely unbelievable, icons superb and colors perfect. System support is always available and technical team very friendly and willing to go extra mile to assist any way possible either to demo, teach or resolve client issues. The tabs are easy to navigate and the learning curve is very short. The baskets contain enough patient information such that there are links to all you will need to accomplish tasks. One other thing their transition to the new release was smooth and less painful. I would recommend this software to all who are willing to have user friendly as well as knowledgeable technical support and also looking forward to get work done with minimal pain

Response from Tynet USA

Replied July 2014

Thanks Martin

August 2014

Alie Patrick from Leone HomeHealth Care Agency Inc.

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2014

Excellent and Inexpensinve user friendly interface

Leone HomeHealth Care Agency have been with Tynet since 2006. From the SuperPro to now the TynetOnline. The Owners, Administrator of Leone Home Health Care will for ever be grateful. SuperPro was install for free and we used it during the process the agency was working towards credentialing. The Owners of Tynet Billing Solutions know their clients on a first name basis. I sometimes call them on other home health matters that has nothing to do with billing. Customer service is the best your money can buy. TynetOnline is not only inexpensive but you can access it anyway, an easy to understand interface, internal communication you can use to send messages to staff. Kudos to Walter, Esther and team for putting together such an excellent product. Will gladly recommend Tynet to any company.

Response from Tynet USA