SoftClinic GenX vs Waystar

RATING:

3.5

(50)

SoftClinic GenX has 50 reviews and a rating of 3.54 / 5 stars vs Waystar which has 199 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (50)
4.5 (199)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
September 18, 2023
February 28, 2024
Pros/Cons
  • Pros

  • It is a full solution in less price it is easy to use and GUI is wonderful. Easy to be reading : Simplicity and integrated I like how to easy to use.
  • It gives 100% solution of your Clinical needs, Different parameters like lab values are helpful. An inventory of pharmacy is also built in.
  • Cons

  • Costly Overall: I am an experience information systems developer, programmer and lecturer and also involved in projects management including systems for healthcare providers.
  • Support staff can misbehave with you any time if you call them for your problems. All support staff are freshers and by the time they start to understand it the become arrogant or change the company.
Read all user reviews
  • Pros

  • It links with our Practice Management software systems making file submission a breeze. And the batch history And search options make it easy to Find anything you’re looking for.
  • Navicure has been an excellent partner in revenue cycle management. It's ease of use and intuitiveness is first rate.
  • Cons

  • The rejection messages given are extremely confusing. Very hard to figure out how to fix the actual problem.
  • After my initial setup my statement went out, but the next month I uploaded statements again and was told that there was a margin error. It was fixed but it caused a delay in statement processing.
Read all user reviews
Pricing Range
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$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos