Appointy

RATING:

4.6

(280)

About Appointy

Appointy is a cloud-based scheduling solution that helps professionals and businesses to manage their appointment scheduling activities and routines. The solution can be tailored to suit businesses across industries such as healthcare and wellness, education, medicine, professional services and more. Appointy provides users with website widgets, which help them to accept appointments directly from their websites and custom sub-domains for booking page are also available. Facebook integration allows users to add booking functionalities directly to a company's Facebook profile. Users can also specify available time slots, set event capacity and track attendance. Users can set monthly or weekly restrictions on classes and allows students to schedule recurring cla...

Appointy Pricing

14-day free trial, no credit card required. Free plan - for 1 staff, 5 services, and unlimited bookings. Pro Plan - small business: $19.99/month (billed annually) or $29.99/month (billed monthly). Business Plan - medium business: $39.99/month (billed annually) or $49.99/month (billed monthly). Enterprise Plan - multi-location business: from $59.99/month (billed annually).

Starting price: 

$29.99 per month

Free trial: 

Available

Free version: 

Available

Appointy integrations

Appointy Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Appointy

1 - 5 of 278 Reviews

User Profile

Emeka

Verified reviewer

Higher Education, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Appointy is a great scheduling software for managing a business.

PROS

I really like the reminders. Also, the software is really user-friendly.

CONS

There is nothing negative about this software at all.

Adedapo

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2022

Great Booking App... No customer end Android/IOS App

It's has been productive and I would still recommend it... It is a massively great App... If they take care of reporting and customer Android and IOS app.....and lastly Add CRM (email marketing) .... Boom they would be the jewel to run after.

PROS

I was able to use it for a class booking business. The Design is totally beautiful, I was Able to restrict client account booking as per validity period of class registrations, Cancellation and Rescheduling is amazing, Easy client sign up form. Reminder emails

CONS

Inadequate Reporting Lack of an Android /IOS App for my customers to log into were my major issues

Reason for choosing Appointy

Appointy has a feature to restrict the validity period of a client booking account.

Lena

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2021

2 years of non-functioning iOS app and unsupported browser version

PROS

2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service

CONS

I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice.

Brad

Verified reviewer

1 employee

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2017

Best I Could Find

Appointy is the best solution I've found for our scheduling needs. We use Appointy to schedule energy audits and assessments that last 1-4 hours each across a team of 8 analysts. The best part of Appointy is the ability to set regular and irregular availabilities and unavailabilities for each service tech. We have a pretty unique schedule for our team that rotates between A and B schedules every two weeks. Although it was a bit challenging to set up and required a workaround or two, we were able to set it up in Appointy where other scheduling software would have failed.

PROS

It has a lot of freedom and flexibility to set up unique and complex schedules. Also love that we can create accounts for external referral partners and they can schedule appointments right in our system without having to involve any in-house staff. Same goes for customers scheduling themselves through a link we added to our website.

CONS

I wish there were more integration capabilities. The google calendar integration that we use only supports syncing with one account. It would be great if it could also sync with each technician's calendar individually. I also wish it had more out of the box integrations with common CRM platforms and the ability to build custom APIs. I also wish there was some more logic or rules built into how the system pairs an appointment with a technician such as the distance between appointments and recent service volume. The email notifications sent to customers should also have more options to send specific messages based on the type of appointment.

Megan

Verified reviewer

Health, Wellness and Fitness

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2015

Appointy - Appointment Scheduling Software

I currently utilise and recommend Appointy Online Software used for my Beauty Therapy Business "Beyond Skin Deep". I find it extremely helpful as the clients are able to book themselves in at their convenience and also allows me the freedom to attend to the clients without having to continually answer the phone or call back when I'm busy. The clients love it and so do I! Its easy to use , they just log onto my website, register their details, select the time, select the beauty treatment and their done! Appointy booking is 24/7 so its even great for shift workers and medical staff ....Thanks Appointy

PROS

Appointy also has great back up if you need to know any questions.Very helpful

CONS

If there are two people trying to book in online at the same time eg through peak periods(Christmas) There can be a little confusion, but has only ever happened twice and solved this by manually calling one of the clients and rebooking them.

Vendor Response

Dear Megan, Thank you for taking the time out to write a review on GetApp. We have started taking reviews on GetApp only a few days ago and yours is our second review. It means a lot to us. Our team tries really hard to help everyone we come in contact with. It's nice to hear that it makes a difference. We look forward to improving our services to serve you better. Once again, Thank you :-) Warms Regards Shivangi (Customer Happiness Team)

Replied September 2015