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WebRezPro

WebRezPro is a cloud-based hospitality property management solution designed specifically for the hospitality and hotel industry. The solution helps a broad range of hospitality segments including hotels, inns, lodges, cabins, cam...Read more about WebRezPro

4.7 (184 reviews)

28 recommendations

Cloudbeds

Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you have one login, one system that is always in sync. O...Read more about Cloudbeds

4.4 (323 reviews)

26 recommendations

Little Hotelier

Trusted by more small, independent properties around the world than any other provider, Little Hotelier is the hotel platform that lets you easily attract more guests, take direct bookings online, understand how your business is p...Read more about Little Hotelier

4.0 (153 reviews)

17 recommendations

ThinkReservations

ThinkReservations provides a fast, professional and comprehensive property management system (PMS) for independent lodging businesses. With a blend of business management solutions, integrated payment processing, US-based cus...Read more about ThinkReservations

5.0 (113 reviews)

15 recommendations

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Innkeeper's Advantage

Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing managemen...Read more about Innkeeper's Advantage

4.9 (20 reviews)

7 recommendations

eviivo

eviivo Suite is an award-winning booking and property management platform, trusted by over 26,000 accommodations globally. It is designed to help accommodation businesses of all types and sizes go further, faster, and simplify wit...Read more about eviivo

4.0 (379 reviews)

6 recommendations

innRoad

innRoad's award-winning property management system is trusted by thousands of hoteliers across the globe. With this all in one solution, you can manage your property from any device, anywhere in the world. innRoad is designed to m...Read more about innRoad

4.5 (224 reviews)

6 recommendations

Lodgify

Lodgify is the #1 All-In-One Vacation Rental Software that simplifies the process of managing a vacation rental business. Easily create a bookable website, synchronize property data and availability across other channels, and mana...Read more about Lodgify

RMS Cloud

RMS is a global provider of innovative, cloud-based technology solutions for the outdoor hospitality industry. By offering business insights, best practices and user-friendly software, RMS enables campgrounds, National Parks, RV p...Read more about RMS Cloud

eZee Absolute

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, a...Read more about eZee Absolute

iGMS

iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuit...Read more about iGMS

Sirvoy

Sirvoy is a cloud-based Hospitality Management System, suitable for hotels, inns, timeshares and more. Key features include front office and property management, reservation and booking management, housekeeping and guest relations...Read more about Sirvoy

Hotelogix

Hotelogix by HMS InfoTech is a cloud-based hotel management solution for hospitality businesses. The solution provides applications such as front desk operations, Point of Sale, housekeeping and more. Users can access the other mo...Read more about Hotelogix

SiteMinder

The hotel commerce platform with everything you need to succeed as a modern accommodation business. Sell, market, manage and grow your hotel – from one place. Our platform includes; a channel manager, online booking engine, hotel...Read more about SiteMinder

ConvertDirect Booking Engine

STAAH ConvertDirect Booking Engine is a cloud-based booking solution for hotels, bed and breakfasts, motels, campgrounds and resorts of all sizes. It offers conversion tracking, a mobile-responsive interface and a rate-tracking to...Read more about ConvertDirect Booking Engine

Uplisting

Uplisting is a cloud-based hotel management solution that helps small to midsize vacation rental businesses manage bookings, customer support, housekeeping, commission, payments and more. It allows users to import bookings from va...Read more about Uplisting

ReservationKey

ReservationKey is a cloud-based reservation management solution designed for hotels, inns, bed and breakfasts and other vacation rental businesses. Key features include a mobile-friendly user interface, calendar management, built-...Read more about ReservationKey

Hoteliga

Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation ...Read more about Hoteliga

Beds24

Beds24 is a cloud-based solution that helps businesses automate the processes for booking and billing of hotels, inns, guest houses, cottages, hostels, campgrounds and more. Key features include built-in accounting, vacation renta...Read more about Beds24

Clock PMS

Clock PMS is a hotel management solution that helps users to manage reservations, front desk and point of sale operations. It is designed for businesses of all sizes. The solution helps users in providing a centralized databa...Read more about Clock PMS

Buyers Guide

Last Updated: March 16, 2023

Recent forecasts show the travel industry shows no signs of slowing down: U.S. consumer spending on travel is projected to grow by about $1 billion every year through 2022.

As a manager of a bed and breakfast (B&B), you have an opportunity to seize a portion of these bookings with a unique and personal experience, and software is necessary to compete in today's digital landscape. However, navigating the hundreds of options available for lodging providers can be overwhelming.

Hotel management and property management solutions offer a lot of value, but it's important to find vendors that can provide a specific set of functionality designed for the challenges of operating a B&B. This guide is designed to help you understand the features, benefits and other considerations of bed and breakfast software before you start evaluating.

In this guide, we'll cover:

What Is Bed and Breakfast Software?

Common Features of Bed and Breakfast Software

Benefits of Bed and Breakfast Software

Key Considerations

What Is Bed and Breakfast Software?

B&B software has, as you may expect, many of the same features as a traditional hotel management system, and with the same goal of running an efficient, clean, profitable lodging business that can reach hundreds of thousands potential guests across the globe.

Managing reservations, scheduling cleanings, completing transactions, curating how your property is marketed online and other functions are core features of B&B software. Full hotel management systems usually include more features, like maintenance management work order systems or advanced analytics.

innRoad-online-booking-engine

An example of an online booking engine, provided by innRoad

Smaller companies may not need these features, but you can choose to add more functionality as you grow. Modern hospitality management vendors capabilities are designed to help companies scale with additional modules for more sophisticated management.

Common Features of Bed and Breakfast Software

B&B software shares many of the same features as hotel management systems to accept reservations, handle front desk activities, manage housekeeping and track information about guests. Vendors can offer a customized system with a combination of the following features:

Reservation management and front desk

Provides a color-coded calendar view to manage and edit bookings and check guests in and out.

Online booking engine (OBE)

Allows guests to book reservations at your property directly from your website.

Housekeeping management

Manages any housekeeping staff, assigns tasks and tracks the status of each room or unit.

CRM

Collects contact, payment and preferences about guests for use in marketing strategies.

Point of sale (POS)

Allows B&Bs to complete transactions for bookings, food and drinks, room service, retail or other incidentals.

Maintenance management

Manages any maintenance staff, assigns work orders and tracks completed work.

Website management

Allows users to customize their website and OBE with brand logos and colors, as well as specific landing pages.

Reporting

Generates reports regarding revenue, booking or customer data to reveal trends or problems.

Benefits of Bed and Breakfast Software

Bed and breakfast software provides many of the same time and cost-saving benefits as a standard hotel management system, including:

  • Increased organization and automation. Many smaller hospitality companies use old spreadsheets or paper calendars to manage their reservations and finances. Even if your volume of guests is low, software gives you time to leverage your unique characteristics by removing busy work and automating daily tasks.

  • Data-driven personalization. As your guests check-in, you can collect details about their trip, interests and demographic information to store in the system that you can use to personalize marketing materials. Create a memorable experience by using this data to improve their experience during the stay as well.

  • Greater marketing reach. In a world where online travel agencies (OTAs) regularly grab the top results when travelers are searching online, independent hoteliers and lodging providers must market their property online to ensure people can find them. Bed and breakfast systems usually include a connection to the Global Distribution System (GDS), allowing you to manage information about your property on multiple channels.

Key Considerations

When evaluating bed and breakfast software vendors, it's important to understand a couple of key factors that can make a significant impact on the system's long-term value and affordability:

Mobility capabilities to remotely manage property. Software vendors for nearly every industry are introducing native mobile apps or web-based versions of their systems for smartphones and tablets, and hospitality is no different. If you tend to be away from the property or have multiple properties to manage in different areas, you can use your mobile device to keep track of important changes in real-time, no matter where you are.

Deployment options for varying levels of control. Cloud-based software changed the way companies buy and use technology, but it's not preferred for all businesses. When reviewing products, inquire about how the vendor services cloud-based systems and decide whether you need to keep your data on-premises. For most hospitality companies, a cloud-based system is a common choice for flexibility and lower upfront cost.