Bookinglayer Software


 

Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities.

Bookinglayer features a real-time interactive calendar with drag-and-drop functionality that can be used to schedule accommodations, activities, rentals and services. Customers can use the web portal to fill out an online booking form and add details to their bookings such as personal information, flight details and payment information.

Bookinglayer includes a package builder that can be used to create packages with different services, activities and accommodation options customized for individual days. Packages, activities, accommodations and extra sales items can all be tracked and managed with the solution’s inventory function.

Bookinglayer offers integration with payment gateways including PayPal, Stripe, Braintree and 2Checkout. It is available for purchase on a monthly subscription basis.

 

Bookinglayer - Booking details
 
  • Bookinglayer - Booking details
    Booking details
  • Bookinglayer - Guest list
    Guest list
  • Bookinglayer - Booking list
    Booking list
  • Bookinglayer - Calendar
    Calendar
  • Bookinglayer - Activity listing
    Activity listing
  • Bookinglayer - Package listing
    Package listing
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

45 Reviews of Bookinglayer

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Andrey from Red Star Surf SL
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Power tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The tool is designed to cover the needs of surf camp managers. The tool is still in development, but it does the job pretty well already.

Cons

Reports could get better and more structured. Rentals with a barcode scanner solution would be nice. POS integration would be another plus.

Review Source: Capterra
 

Joanne from Surfana Zandvoort
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great bookingsystem for our surfcamp!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Every employee can login and check the guest details, payments and calendar. Saves work as you don't have to check payments or send reminders or extra information, as this is al system generated.

Pros

It's easy to use. Lot's of different ways to see the data, the calendar and info about guests. But also easy to use for a employee.

Cons

When you're setting up the packages you really have to got some experience, otherwise mistakes are being made.

Review Source: Capterra
 

Jamie from YogaDownload.com
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great ideas, but very clunky and buggy

Ease-of-use

Functionality

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Pros

The ability to offer different rates for single and double occupancy

Cons

The extremely confusing and clunky way to get things to work.

Review Source: Capterra
 

Stephen from Haut-Lac Camps
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Streamlined Booking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Excellent software that solves most of problems and it has made a huge difference to how we operate.

Pros

The flexibility. It enabled us to offer so many options to our clients but still get them booking online.

Cons

There was small issues creating our daily lists.

Review Source: Capterra
 

Nils from Surf Spirit
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Great Support, easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The software is easy to manage. Whenever you have any questions the Customer Service is very supportive. Especially Mareike was a huge support to implement the software. I am very happy with bookinglayer!

Cons

As I can use the software for all my needs i Dont have any cons so far :)

Review Source: Capterra
 

Dries from SurfBlend
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good stuff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

Does the job, is easy to learn and collects a lot of practical information.

Cons

The search function is very sensitive. If you miss one character, he doesn't find what you need.

Review Source: Capterra
 

ALEJANDRA from Iguana Surf Vacations
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Bookinglayer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

We started our Surf Camp project and shopped around looking for a reservation system that would help us and would be simple and friendly. We found Bookinglayer. It has been amazing, though we have found some bugs in the way, which we have resolved as a team.
We are growing and need more features that we are starting to see that BL does not have yet, but I am sure they will grow too.

Cons

The support staff is always surfing when you call for help.

Review Source: Capterra
 

Amede from templelodge

July 2018

July 2018

Great Service, budding company, young developers !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The automation saving me hours of emails every day. The ability to verify payments through the integrations with Stripe etc

Cons

Would like it if you could impose rules on the availability calendar. For example, a guest can still book the middle night out of a 3 night slot, thus leaving us with two impossible to sell single night gaps... It would be nice to be able to tell the system that if a guests is looking for a 1 night stay and all that is left available is the middle night from a 3 night gap, to NOT show them that night as available to book..

Review Source: Capterra

  Response: Bookinglayer, Bookinglayer

Date: July 2018

July 2018

 

Thanks for the review Amede, you can use the minimum night stay function to solve your availability issue! Our team will be in contact soon to explain how.
Cheers!

 

Jennifer from Rangitata Rafts
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great software and excellent customer support have us excited to be partnering with Bookinglayer.

Ease-of-use

Functionality

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Pros

The Bookinglayer platform is fairly easy to navigate and the more we learn about the platform the easier it is getting to set up our activities and packages. The customer support team is always prompt to respond to all our queries and is quick to make updates to our system as required.

Cons

It would be great if there was a little more editability in regards to the emails, invoices, and other "word" content. We are sure this will become a feature as the company grows so am not worried.

Review Source: Capterra
 

Satu from Liquid Dive Adventures

May 2018

May 2018

From the first moment I've been happy with their customer support, it's easy to contact them!

Ease-of-use

Functionality

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Pros

It's easy to create packages and sell all my different products, not just accommodation. They also helped a lot in personalizing the design and they've been very willing to do changes and find optional ways to do things.

Cons

It can only be used in Google Chrome, I needed to start using it, although I'd normally use Safari.

Review Source: Capterra
 

Peter from Surf-Cars
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Very easy to use and very intuitive! Great GUI in Front- and Backend!

Ease-of-use

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The increased amount of bookings. Better time management, better financial overview, less handwritten Emails, better customer feedback!

Pros

Fast loading times, great design, super friendly support personnel, very generous on pricing plans!

Cons

There are a few features missing but since my business field is a bit outside Bookinglayers core area I guess that is normal.

Review Source: Capterra
 

Jamie from Coco Loco Eco-Resort

April 2018

April 2018

We have been a client of Bookinglayer for the past few months and love the platform.

Ease-of-use

Functionality

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Pros

It was super easy to set up and customize and managing bookings is very easy. It has allowed us to take our admin to the next level and gives us more free time to focus on ourselves and our clients rather than being stuck on the computer all day. I especially love the automated emails.

Cons

Overall we are very happy but we have suggested they add an option for children to stay as well. We are also excitedly waiting for the release of the POS system.

Review Source: Capterra
 

Golan from Trigo

April 2018

April 2018

I use the tool on a daily basis as an admin. The tool is super flexible easy to manage .

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Super user friendly, support very efficient. Many opportunities , great interface . High credibility,

Cons

Not stable enough , missing many features , colors, fonts etc.
In some cases not the most accurate solution for the a different product

Review Source: Capterra
 

Isabel from UDONE

March 2018

March 2018

This software permits that small and midsized businesses manage your property, inventory, finances

Ease-of-use

Functionality

Product Quality

Customer Support

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Ease-of-use
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It is genial. It is possible the communication to the guests, it is perfect. This software permits to manage the property, inventory, finances and staff, it is a system all in one.

Pros

Bookingplayer permits the communication to the guests is great. It functionality is great and easy to use. It is perfect that accommodation management is included along with activities

Cons

Sometimes it is possible encounter a bug here or there, it is necessary resolved right away. It doesn´t possible change the name of the buttons.

Review Source: Capterra
 

Evy from Surflife

January 2018

January 2018

Great coverage of all options we need in a booking engine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

The communication to our guests is great, even though it is all preset you still have the possibility to adjust any time. The ease to have options and not have to think about it is perfect.

Cons

Missing features, like connecting with other partners and share the same stock. Not having the option to send invoices to each individual guest as in the same booking.

Review Source: Capterra
 

Sana from Heliophora

October 2017

October 2017

We re happy to work with Bookinglayer with personalized follow up and continuous improvements!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

- Attractive Design
- Intuitive use
- Family like business with high customer service
- Precious Help and advices on the set up
- flexiblity to adapt to our business needs
- Reactivity on all requests
- good app support
-Dynamic team behind this tool: they keep improving the software considering the different specific requirements
- the team s high knowledge of the surf/kitesurf camp business needs

Cons

not that much all my feedbacks have been taken into consideration to improve the tool in a short time.

Review Source: Capterra
 

Enric from Kam Kam Dunes

September 2017

September 2017

We use bookinglayer to manage all the bookings of our camp. Is easy to use and a time saver!

Ease-of-use

Functionality

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Pros

Integrates very well with redsys and other payment getaways. Email templates. Sms automation. Great support and team.

Review Source: Capterra
 

Nicholas from Tri Training Harder
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Very good customer service, always happy to help and accommodate requests.

Ease-of-use

Functionality

Product Quality

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Value for Money
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Pros

Customer support is second to none and the design and functionality of the system is great. A huge improvement on our previous system.

Cons

Still in development - also a positive but does mean we need to wait for certain features. System very geared towards surfing but hopefully as time goes on and the business grows this will change.

Review Source: Capterra
 

Niall from www.breac.hous
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have had a great experience with Bookinglayer - I would highly rate the support which we received

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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- confidence about our booking engine
- no need to build our own
- quality suport when we needed it
- working with a company who clearly care about their product and their customers
- lots of front and back office functionality
- ability to grow into the software functionality as we scale our business

Pros

1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated.
2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business.
3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).

Cons

1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated.
2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.

Review Source: Capterra
 

Gerrit from Wavebutler

July 2017

July 2017

Best booking software for tour operators

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Obviously the interface is designed beautifully, but what really stands out is the support. Those guys are damn quick when it comes to resolving errors and with any questions in general.

Cons

There is not much to dislike about this software to be honest. You get so much for your money.
Occasionally, you might encounter a bug here or there, but it will be resolved right away.

Review Source: Capterra
 
 
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