Double bookings were a frequent feature, pricing was difficult to change,  inputting bookings manually took 8 steps  lost a lot of business as staff entirely diverted to problem solving.

They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad.

Fantastic easy to use software with great customer service.

The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times.

This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs.

The on boarding training and ongoing support is also very good.

It's a hugely valuable system and as the business owner I particularly love the MI it provides.

The product is also being developed so more cool features are coming. Finally the support is excellent - more than just a helpdesk, they are a partner for your hotel business.

It's been a painful two years being stuck with Elina. Glad to have finally been able to leave.

On behalf of Ambiente Serviced Apartments, I would like to emphasize excellent customer service and proactive approach of the Elina Concierge Team.

I could not imagine our two hotels running without Elina and would recommend the software to anyone who is looking for an innovative, user friendly and efficient way to run their business.

They are passionate about what they do and are constantly improving the features to make the software better and to cater for the evolving market.

Evrything, the ease of use, clever marketing, pricing platforms that work, this system really works for trying to take some % back off the OTA's.

The Elina concierge team always try their best to fulfill our needs and find technical solutions that works in for practical and operational purpose.

Flexible system giving many different options so we never get a 'computer says 'no' scenario. Had personal help to understand areas we were having difficulty with.

Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification).

Easy to navigate, looks great and has comprehensive functionality.

Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine.

Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others).

Not to mention time they upgraded their system. We ended up for a week overcharging customers  and all we got was a mere apology - no compensation whatsoever.

Great value for money software that provides a robust booking system and OTA management solution.

Management is supportive of implementing new integrations or improvements from their customers. This is a flexible approach you wouldn't get with larger companies.

This is really nice software to use. Easy to navigate and really helpful and friendly support - Siggi is amazing.

Flexibility, pretty much paperless concept, integration with other softwares, continuing evolvement , great customer service.

It is quite user friendly than expected. The customer support is incredible.

Customer service was the best that I have ever experienced. All in all I feel that innRoads is a great product.

That it is easy to use, like that they can see what I’m trying to do and help me threw the computer.

Robust system that allows integrations with other sources such as expedia, airbnb etc.

I chose innRoad because it seemed easy to use with lots of features and they offered customer service via telephone.

Lost 27 years of guest history. Lost all my gift certificates.

NOT CONDUCIVE IN CALENDAR MANAGEMENT  =  MONEY LOST. Setting minimus difficult, if you decide to release those minimums at a given date, it is VERY cumbersome.

They also had my website so screwed up, there were no links, no descriptions, no way to book and they had all the control over the site along with my booking partners Expedia and Booking.com.

It is super easy to use and the support team is amazing when things occasionally do get confusing.

Innroad also has great reporting forms for forecasting, etc. I would highly recommend this software for any hotel.

We love that we were able to jump in and actually do business right out of the gate without a long and intensive training period.

My favorite thing about InnRoad is the easy set up and the ease of use. Training the staff was very easy and recently, they have added new features which have made InnRoad even more advanced.

I like that if I want to make changes to the initial set up it is very user friendly for me to make changes myself. The visual is excellent to see the status of our hotel at a glance.

My season is only 4 months long, and by the time I realized I was losing business, the season was nearly over and there is no way for me to recoup what I have lost in potential sales for this year.

I have not used the software long enough to make a complete evaluation, but so far, so good. I am looking forward to a great 2021 season with innRoad.

I truly appreciate all the staff. They do their best to help.

Customer care representatives are responsive and smart at solving the problems we have faces so far.

It's like having great car insurance, price is irrelevant if excellent support is available when you need it.

Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.

You have to be a rocket scientist to check out a guest. Once on a future date there is no simple way to return to today’s date.

Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.

The professionals at InnROAD are just that PROFESSIONAL. Amazing experience with great people.

It is a very useful tool for our cabin operation. Our scheduling efficiency has been great.

Shout out to Nikita our Integration specialist, she was absolutely fabulous at helping us get everything moved from our last system to Inn Road.

Ease of use and excellent training support helps users get up and running quickly. Competitive pricing helps small properties remain profitable.

My first reservation was in the 280,000's they now are over 5.8 million reservations and increasing rapidly. You will be very happy with Innroad.

We are new to innRoad, but so far our experience has been great. The support in helping us get started and navigate the site has been phenomenal.

Initially the way the software handled group bookings of multiple rooms wasn't very intuitive, but they have improved that greatly.

InnRoad was able to effectively improve small lodging operations and their reservation systems are astounding.

It is pretty easy once you learn how to use it, when you have never used it before. And the help desk is really good about helping you.

Needs to be more user friendly though customer support is very good.

This platform provides integration to global distribution system, which allows you to reach out worldwide markets. Also the support of this platform is indeed splendid.

It is sufficient enough to run daily operation and I am happy with the support staff who are always helpful.

It fulfilled all these requirements to my expectations. The sales and implementation team confidently shared projected growth that would more than pay for the software subscription.

US Dollar

Elina is a cloud-based property management solution that offers reservation management, housekeeping, guest-relationship management, revenue management and marketing features within a suite. It caters to small and midsize vacation rentals, serviced apartments, hotels, resorts and bed and breakfasts.


Elina’s property management feature allows users to view their property portfolios, as well as individual and group properties. It helps users categorize properties, edit information and manage pictures. The housekeeping module allows users to schedule maintenance tasks and generate reports. The software also helps to manage ledgers, create invoices, set up payment rules, generate accounting reports and forecast sales.


The booking engine helps users manage online and mobile bookings, guest interactions, room-availability checking and payment processing. The software offers email marketing, role-based access, reminders and to-do lists. Integrations include payment gateways, accounting software and point-of-sale applications such as PayPal, Xero, Stripe, Wirecard, Exact and Sage Pay.



LongDescription

Owner Statements

Employee Management

Tax Management

Payment Processing

Price/Margin Management

Recurring/Subscription Billing

Reservations Management

Credit Card Processing

Invoice Management

Reviews Management

Single Property

Guest Communications

For Vacation Rentals

Calendar Management

WordPress Integration

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Promotions Management

Self Service Portal

Contact Management

Availability Indicator

Booking Management

Lead Management

Rate Management

Online Payments

Channel Management

Vendor Management

Maintenance Management

Tenant Tracking

Extended Stay

Marketing Automation

Vacancy Management

Website Integration

Revenue Management

Front Desk Management

Online Booking

Reporting & Statistics

Multi-Property

Availability Management

Work Order Management

Customizable Templates

Billing & Invoicing

Website Management

Commission Management

GDS/OTA Integration

Reporting/Analytics

Billing Rate Management

Point of Sale (POS)

Third-Party Integrations

Inventory Management

User Management

Multi-Channel Management

Multi-Location

Multi-Currency

Activity Dashboard

Customizable Reports

Data Synchronization

Customer Database

Template Management

Email Templates

Credit Card Management

Real-Time Notifications

Email Management

Reminders

Discount Management

Task Management

Electronic Payments

Maintenance Scheduling

Web browser (OS agnostic)

Contact elina for pricing information: https://www.elinapms.com/pricing/

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Elina

In Person

Live Online

Webinars

Documentation

Videos

innRoad's award-winning property management system is trusted by thousands of hoteliers across the globe. With this all in one solution, you can manage your property from any device, anywhere in the world. innRoad is designed to meet the needs of hospitality businesses of all sizes including hotels, motels, resorts, B&Bs, lodges, campgrounds and more. With innRoad, you can handle your day-to-day operations easily with simple check in/out tracking, housekeeping tools for managing clean vs dirty rooms, and customized reports so you can keep your revenue and booking goals on track. You'll save time, increase occupancy, and boost room revenue.

innRoad's customized booking engine matches the look and feel of your property’s website, while providing guests with a seamless booking experience. Customers using our booking engine have reported a 20% increase in direct bookings. 

innRoad gives more visibility to your property through our reliable channel manager. Room inventory and rates are automatically synced through innRoad's direct connection with 100's of online travel agents (OTAs) including Expedia, Booking.com, TripAdvisor, Airbnb, BedandBreakfast.com and more. 

Other features include: third party integrations, credit-card processing, native GDS integration, 24/7 live phone and email support, unlimited training, new monthly feature releases, free data migration for both past and future reservations, and a dedicated implementation advisor to get your property up and running with innRoad in no time. 

Plus, there's no hidden fees, no up-charges, and no fine print. Want a system that can do it all while saving you time? We've got you covered. Getting more bookings just got a whole lot easier!

Calendar/Reminder System

Customer Support

Booking Notes

Mobile Access

Third Party Booking

Alerts/Notifications

Group Reservations

Multi-Language

Customizable Branding

Activities Booking

Built-in Accounting

Customer History

Loyalty Program

Search/Filter

Financial Management

Windows 2000

Pricing starts from $150 per month, contact for a personalized quote.

Elina vs innRoad

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