All Eventbrite Reviews
1-25 of 4,551 Reviews
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Rachel
2 - 10 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed April 2021
Changed the way we do events
Nick
Verified reviewer
Philanthropy, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Great for non-profit events
Our overall experience has been great and we have continued returning back to Eventbrite again and again. It works well with other websites and applications and it's made our events successful and easy to manage!
PROSEventbrite has been great for our ticketed non-profit events. There have been many times where we have needed to send out event invites that include tickets, a registration list, a form, and something easy to account for and Eventbrite was perfect for that.
CONSEventbrite lacked some customizable options for their forms. I wish we could customize a little more and make the form look nicer. I also think the credit card fees seem to be a little high.
Reason for choosing Eventbrite
Eventbrite does not include a subscription like JotForm.
Okunade
Events Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Happy Events
Perfect.The events have been eventful
PROSI love the ticket scanning, you being able to pay with just the scan of the QR and the reservation, and also the fact that they have good customer service and also help companies advertise their products in a format that is configured to what you want to see.
CONSThe search synchronization is poor because you have to type the event you're searching for in full before it can work.
Brendan
Verified reviewer
Marketing and Advertising, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2023
Eventbrite is a game-changer for event management!
Eventbrite is a game-changer for event management! With its user-friendly interface, customizable event pages, and robust ticketing options, it makes organizing events a breeze. The analytics and reporting tools provide valuable insights into ticket sales and attendee engagement, and the mobile app allows for on-the-go event management. The integrations with platforms like Facebook and Mailchimp is a cherry on top! The only downside is that some features can be pricey for small event organizers, and the design options for customizing event pages are limited. Despite that, Eventbrite is a must-have tool for any event organizer looking to streamline their event management process and make their events a success!
PROSUser-friendly interface, easy to navigateCustomizable event pagesRobust ticketing optionsIntegrations with other platforms like Facebook and MailchimpAnalytics and reporting tools to track ticket sales and attendee engagementMobile app for on-the-go event management
CONSSome features can be pricey for small event organizersLimited design options for customizing event pagesLimited customer support options (no live chat)
Jermill
E-Learning, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
My Go To For Even Planing.
Overall, Eventbrite is a reliable and feature-rich event management platform that offers a good user experience for both event organizers and attendees.
PROSOverall, Eventbrite has a positive user experience. The platform is easy to navigate and use, with a clean and intuitive interface. Event organizers will find it straightforward to set up and manage their events, including creating custom ticket types, setting up promotional codes, and collecting additional information from attendees. The analytics provided by Eventbrite are also comprehensive and helpful for event planners and marketers.For attendees, finding and purchasing tickets on Eventbrite is generally a smooth process. The platform makes it easy to search for events by location, date, or category, and the checkout process is straightforward. One potential drawback is that Eventbrite charges fees for ticket sales, which can be a significant cost for some users.In terms of customer support, Eventbrite offers email and chat support, but does not have a phone support option. This may be inconvenient for some users who prefer to speak with a representative directly.
CONSFees: Eventbrite charges fees for ticket sales, which can be a significant cost for event organizers, especially for smaller events.Limited design options: While Eventbrite allows you to customize the look and feel of your event page, the options are somewhat limited compared to other event management platforms.Lack of phone support: While Eventbrite does offer email and chat support, it does not have a phone support option, which can be inconvenient for some users.
louis
Events Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
eventbrite
a very positive experience evertime eventbrite is used
PROSthe whole user experience with the eventbrite system is very simple and quick, it really does what it needs to do
CONSas an overall experience from both sides of the fence there really anything negative about the system
Gillian
Music, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Eventbrite makes my life so much easier
Eventbrite allows you to end manual ticketing, which is a very time consuming and mundane task.
PROSEventbrite is super easy to use and such an affordable software for artists and non-profit organizations.
CONSThe waitlist feature could be improved. It is one area of the site that still feels quite manual - it would be nice to have it a bit more automated.
Nabi
Sports, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2023
Nabi's Review of Eventbrite!
I like how easy you can look for events and get tickets! It is a smooth app and there is never no troubles for me.
CONSI don't like the extra fees that eventbrite adds to purchases but I know there is not much that can change in that regard.
Ivy
Hospital & Health Care, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Good for scheduling events
It was easy to set up an account and use this for registration and payment. The barcode feature is especially helpful.
CONSIf the information for registrants could be downloaded to an excel spreadsheet, that would be great.
Alyssa
Hospital & Health Care, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Event Scheduling Made Easy
Love using this program for events and ticketing its a great resource for groups and non profits hosting events
CONSNo issues easy to use and navigate for both user and customer
Marilyn
Verified reviewer
Professional Training & Coaching, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
User Friendly
I would certainly use eventbrite again because it was super easy and allowed me to manage my event with so many different options for selling tickets with promotions and discounts. As a newby I am satisfied with the platform and grateful that it was well thought out and user friendly
PROSEventbrite was very easy to use. I was able to set up my event seamlessly and make changes just as easy. It was my first time using it for a paid event so I was glad to see that it was so user friendly.
CONSI did not like the fees that were assessed per ticket
Lena
Veterinary, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2022
Event rite is a fantastic all in one event planning software
Eventbrite allows me to plan, create, manage, ticket, and checkin guests all with ease. I have all of my contacts right at my fingers and can create a fully customizable event. The forms are customized so that I can be sure I receive all the information I need from customers. I am able to share so easily on most any platform and manage everything, from attendees, to the event details, payments and ticketing, and even checkin and registration on the day of the event. It makes it so easy for event to go flawlessly. I highly recommend.
PROSI really like how easy it is to set up a planned event with full customization. I am able to import contacts from many platforms allowing me to reach a larger audience. It is great for any size event and allows customers to attend the event with minimal interaction with employees. It is easy to share and manage and makes ticketing go very smoothly from start to finish.
CONSThere are some required features that I don’t always need to use but it’s not that inconvenient so I don’t really have any complaints.
Reason for choosing Eventbrite
I liked that it was more customizable with much easier features.
Charmaine
Automotive, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Thumbs up to Eventbrite
As a user, it is very easy to use, you click the event you like, you put your email, pay if it needs to and checkout fast. It sends you a confirmation right away and you receive notification or reminder upon the events. Even my old colleagues who were very into RSVPs in a very-old fashion way can figure out how to book an event for themselves and checkouts. As an administrator, posting an event is very easy, it has automatic payment processing, basically, it's like posting a regular post and Eventbrite does the rest. I don't have to send invitations to everyone individually, waiting for them to pay and to confirm.
CONSEverything actually looks fine, it's just money-wise, everyone wants something free especially since I'm only using it once or twice a month. There was one time that I was about to charge more than I expected too, but it's a good thing Eventbrite did something about fixing it.
Reasons for switching to Eventbrite
Everything now actually works out on zoom, especially since the group is away from each other and that most of the people just want to stay home and attend meetings, events, and seminars online. So we do everything on zoom.
Sophia
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2022
Eventbrite Review from Sophia
Overall great. We manage registration for events and set up notifications, pricing, and promo codes.
PROSI feel it is relatively user friendly to set up events & then manage notifications.
CONSThe place to put the promo code is not easy to find and we often get questions about this. Also I wish fees could be refunded for folks no longer interested in taking the trainings/ classes.
Reason for choosing Eventbrite
It is free for us & easy to use. It also helps us to promote events as well!
Jennifer
Religious Institutions, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Great for Free Event Tickets with Limited Seating
This is a great program for reserving spaces at events (we have only had free events that this was necessary for so I can't speak to events that you would like your attendees to pay for.) that have a finite amount of tickets.
PROSI love how organized it keeps our organization when we have free event that have limited seating. We are able to track who is signed up, contact everyone with important event information, check people in and see where they signed up from(website, Facebook, etc.) if you are charging for tickets, there is a small fee but because I have used it for free events, I would be willing to pay for that if we were to charge for an event. It is really well thought out overall.
CONSAs a designer, I would like a few more options to be able to customize the event page. You are only able to customize a description and a specific size image. I struggled though to even find this con because it really is a great software.
Reason for choosing Eventbrite
It gave us the ability to let people reserve more than on ticket and make sure we didn't overbook our event. We usually use Wufoo for most of our events because of its ability to add a lot of things (and we still love Wufoo, just not for this) we need it to but we couldn't figure out how to not overbook and also allow a family to reserve multiple tickets for all of its members.
Anvita
Education Management, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Eventbrite is Everything!!
Overall my experience with Eventbrite has been fun, positive, and exciting. I love searching for community, charity, and music events to go to with my friends and family. Especially in the summer, there are so many festivals and shows going on that it can be hard to keep track, and all I have to do is search the type of event I'm looking for or the date, or enjoy looking through what they have on their homescreen and scroll until I find something I'm interested in (which is usually never a long time!). I have really enjoyed my experience with Eventbrite and would highly recommend. I have registered for and gone to numerous events that I only discovered through eventbrite with my family and friends many often, and I will happily continue using it!
PROSI LOVE using Eventbrite to find all the local events going on around me. I go to shows and events often and I love this website so much for having so many things that are going on in one place. I love the website, it looks alive, updated, and active. The website alone has a nice look that suits its own purpose. What I love most about this service is that I can find more intimate community events that are closer to me, such as 5K's and even charity golf events, etc. that I can't normally find on "bigger" event websites. There is a wide range of events to choose from, and I love that they include community and charity events as well. I also love the checking out process, it is so user friendly and I feel secure checking out. Oh I almost forgot- I also absolutely love that I can 'search' for what event, place, and date I am interested in. I can type in "charity" and an entire list pops up, and I really appreciate the convenience and central location of finding out what's happening around me.
CONSAs with most event and ticketing websites, there is a fee to check out when buying tickets for any events that are not free. This is to be expected, and probably the only thing I "dislike" about this service. Otherwise I love that I have a range of free and ticketed events to choose from, and that for free events I can go ahead and register from Eventbrite. No other complaints here!!
Marcus
Education Management, 10,000+ employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY