Hostfully Guidebooks
About Hostfully Guidebooks
Hostfully Guidebooks Pricing
https://www.hostfully.com/pricing/property-management/
Starting price:
$9.99 per month
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Hostfully Guidebooks
1 - 5 of 121 Reviews
Ashley
Hospitality, 2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Perfect for Just Starting Out!
Tim
Real Estate, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Hostfully Guidebook Keeps Guests Informed if Only They Would Read
My experience with the platform is it has been terrific to work with. There are a lot of features and capabilities that may not be readily apparent to a first-time user, such as how to include the ability for guests to review you after their stay, or how to customize the checkout list, or rename a category. But just know, the platform is flexible and there are many ways to organize and setup your guidebook to be uniquely yours.
PROSThe program is tremendously flexible for taking once written binders of information into accessible information whether links, text and/or video. Use of Google Places helps to ensure recommendations are good looking and have all the relevant information such as an image, link, map and whatever information a host would like to write in recommending an attraction, bar or restaurant. Guidebooks created with Hostfully look terrific whether on a computer, smartphone or printed. As a property manager, there's really no need to manage multiple documents of information to send to guests. You can print your guidebook and keep a binder if you want, you can email a PDF version or you can send a link to the guidebook. Hostfully becomes the one place to update all house information, rules, policies and guest recommendations and that's darn handy! And if you are a property management company implementing Hostfully for many properties, you'll appreciate the ability to Brand your guidebooks.
CONSHostfully allows you to manage multiple guidebooks. As an administrator of several guidebooks, how to manage one entry to many guidebooks can be a little confusing until you gain experience with the program. However, the fact that Hostfully has such a capability places it in a unique position so I'd call this also a Pro.
Reason for choosing Hostfully Guidebooks
Ease of use, especially making recommendation cards, overall features and flexibility, and the end result of guidebook; good looking on any device.
Reasons for switching to Hostfully Guidebooks
No need to reinvent the wheel. Creating your own guidebook will be much harder and time consuming. In the end, you might not be happy with the results and will no doubt lack important capabilities already built into Hostfully.
Tara
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Absolutely the best and easiest to use
Our guidebooks are the key to our communications with our guests. They provide all the information on the home from directions to how to find the fusebox. We use the guidebooks for everything and are always looking for more ways to utilize them.
PROSSetting up cards that can be used for multiple guidebooks saves time and I love that the recommendations appear on the map as it is important for our particular area. Being able to embed videos to assist with complex instructions make me happy. The absolute best thing is being able to start with one guidebook for free which allows you to get a feel for the software to see if it works for you first. Then, adding on to your "starter" is easy. My guests rave about our guidebooks. They are easy to incorporate into your communication with guests as easy links via email and texts too. Highly recommend.
CONSThe only pain point I had, and this was when I was first starting out, was the help section. For someone not used to the layout or the software, the lack of a stupid-proof help section was a little frustrating. I understand the chat section and how the "Help" works now, but at the time, it was not as obvious and frustrating at times. It really is easy to use, but some folks may prefer a bit more hand holding by Mr. Obvious when going through the process.
Reason for choosing Hostfully Guidebooks
The free guidebook option to start and try it out
Vendor Response
Thank you so much for your wonderful feedback, Tara! We're thrilled to hear that Hostfully's guidebook solution has been a valuable asset for your communication with guests. It's great to know that features like setting up cards for multiple guidebooks and embedding videos have been helpful to you. We appreciate your candid input about the initial challenges you faced with the help section, and we will work on improving our Guidance. Your recommendation means a lot to us, and we're delighted that your guests are enjoying the guidebooks. We look forward to continually serving you and finding more ways to enhance your guest experience. :)
Replied August 2023
Sophia
Hospitality, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2023
Hostfully Guidebooks
Ease of use and very helpful for assisting guest
Joel
Hospitality, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Perfect for our needs
We don’t think about it much, which is exactly why we like it! We made a guidebook, occasionally update it, and our guests can find all of the info they need for their stay. We have gotten several compliments on it from guests and no complaints!
PROSHostfully is an easy to use product, perfect for our need for a vacation rental guidebook. The interface is easy for guests to understand and access, and we can generate a simple link. We also like being able to create a PDF version to send directly to guests.
CONSUpdating guidebook recommendations is sometimes buggy and difficult. Especially when choosing photos, entries sometimes do not save correctly.
Reason for choosing Hostfully Guidebooks
It was clean, easy to understand, a good price, and catered directly to vacation rental owners like us. We saw some websites that ranked it as one of the best options, and after visiting the sites, we picked Hostfully.
Vendor Response
Thank you for your wonderful feedback, Joel! We're delighted to hear that Hostfully is perfect for your vacation rental guidebook needs and that the interface is easy for both you and your guests to understand and access. We're glad you appreciate the simplicity of generating a link and creating a PDF version to send directly to guests. We apologize for the inconvenience you've encountered with updating guidebook recommendations. We're thrilled that Hostfully has been a clean, easy-to-understand solution for you at a good price point. It's fantastic to hear that you've received compliments from guests and no complaints regarding the guidebook. Thank you once again for choosing Hostfully! :)
Replied May 2023