Hostify

RATING:

4.6

(52)

About Hostify

Hostify is a property management solution that helps vacation rentals manage daily operations and utilize the built-in dashboard to manage customer interactions. With Hostify platform employees can manage data synchronization operations and centrally manage data from third-party platforms, such as Airbnb, Booking.com, HomeAway, Expedia, and TripAdvisor. Hostify enables staff members to streamline operations related to payment automations, rates management, guest communications, cleaning tasks, and check-in instructions.

Hostify Pricing

Professional: depending on the number of listings - 5-19 Units: 20$ per unit - 20-49: $16 per unit - 50-74: 13$ per unit - 75-99: $10 per unit Enterprise: Contact seller

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Hostify Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostify

1 - 5 of 52 Reviews

User Profile

Felicitas

Verified reviewer

Aviation & Aerospace, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

All in one is easier

My overall rating for Hostify is 10/10, despite the fact that I originally experienced integration issues with some programs. It's incredible how much one piece of software can help your real estate management. I feel more at ease now that I see everything in its proper place. If you own many properties, I wholeheartedly advocate putting it into practice.

PROS

I spent a lot of time looking for software that would make managing my assets easy for me. As I own numerous properties, managing reservations, payments, etc. was a mess for me. I discovered Hostify in this way, and I enjoy that it has the capability of centralized management. payments, bookings, creating a website for the owner, even using a mobile app.

CONS

As it can be challenging to comprehend the entire procedure at first, I advise encouraging the creation of lessons that are both quick and informative. Considering that, in general, people have less free time due to their jobs.

Reasons for switching to Hostify

I made the change exclusively because of the price. I found Hostify to be more usefuland a fair value. Considering all the features it has. I knew immediately that I had to use it

Vendor Response

Thank you so much for your review, Felicitas! We will work hard on your request and focusing on providing you with the best services and tools to boost your business management.

Replied September 2023

User Profile

Jose

Verified reviewer

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Affordable and easy to use

As a medium size growing company, we found Hostify to be the best tool to automate all the operations, channel management, payments, etc.

PROS

Many features included on the base product. Unlike other softwares we decided to use Hostify because the clear pricing and advanced features.

CONS

Not that much about Hostify but sometimes was hard to get the actual channels support during the migration. For example Booking.com support was difficult to get but the Hostify team assisted through their internal channel.

Reason for choosing Hostify

Costs vs features

Reasons for switching to Hostify

Difficulty to use multi unit features and units assignment.

Vendor Response

Hello Jose M. Thank you for taking the time to review your experience with Hostify. As you know, our support team will always be there to assist you. We are so glad to hear you've had a great overall experience!

Replied January 2022

Claire

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Buggy, inadequate customer service

I've been a customer of this company for a year, and unfortunately, my experience hasn't been great. The software still feels unrefined, with numerous features failing to deliver as promised. A notable issue is its inability to accurately retrieve phone numbers from Airbnb guests, which means I'm unable to send text messages or use WhatsApp for communication. The support team also seems to lack the necessary knowledge to provide effective assistance. Adding to the frustration is their policy on account cancellation; it cannot be done online and requires manual intervention. Despite being told that the sales support team would contact me regarding this, I've received no communication. As a result, I'm now forced to involve my bank to pursue a chargeback.

PROS

The aspect that appealed to me the most was the favourable pricing.

CONS

The customer service was appalling, with a support team that appeared to be unfamiliar with their own subject matter. The application is riddled with bugs, the API is non-functional, and synchronization is unreliable.

Maud

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Very Happy Hostify Customer!

We have been working with Hostify from an early stage and both our company and Hostify has been growing over the past years. It has been a great collaboration, in which we are always able to reach out with any doubts, questions or feedback. The support is very good and we are always helped swiftly (even on weekends if there is an emergency). We use the software every day and are super content with how everything works, the ease for the team to use the multi-inbox, multi-calendar view and more.

PROS

Easy to use multi-calendar view and amazing customer support.

CONS

It would be great if some points that are important for local Portuguese regulations, have this more automated (payment of municipality taxes and passport registration). I know they are working on this already though!

Reasons for switching to Hostify

Smoobu was more a fit as a channel manager, not too much as a full PMS.

Vendor Response

Thank you so much for your review Maud! We are trying to adapt more and more to the different markets and all the regulations, and we will try to add more new functionalities.

Replied December 2022

Santiago

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Excelente value for money!

Very satisfied with the product, it does what I need and a lot more which I slowly discover as my business grows.

PROS

Value for money is very high point! Customer service is always helpful.

CONS

Development of new features or correcting some issues can be slow. It should be a proper app.

Reason for choosing Hostify

Customer service (sales person ( [SENSITIVE CONTENT])FeaturesPrice

Reasons for switching to Hostify

Terribly expensive

Vendor Response

Many thanks for your review Santiago! We are working to accelerate the speed of releasing new features! Your account manager should be contacting you soon with great news!

Replied August 2022