Hotellinx Cloud
About Hotellinx Cloud
Hotellinx Cloud Pricing
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Other Top Recommended Hotel Management Software
Most Helpful Reviews for Hotellinx Cloud
3 Reviews
Yulaine
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Hotellinx Cloud Review
With the reports the Hotellinx cloud generates we no longer need to use our own spreadsheets using data manually extracted from our old PMS to help us make decisions - so more accuracy and less time consuming
PROSWe had used the basic version of Hotellinx but felt that the time was right to change to a cloud based PMS -we did our research and shortlisted 3 other cloud based PMS and added Hotellinx to the list. Our final chose was Hotellinx as it matched the requirements we had listed for our new PMS : front desk screen -clear and simple with enough info.without overloading the screen ease of use and training of new staff reports generated which would help with rate and management decisions helpful and responsive people to work with
CONSCons? none so far Integration was easy as Hotellinx helped every step of the way with the transfer of existing data Any special request eg Hotel reg. card to comply with UK legislation was helpfully adapted for us
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
All-in-one solution for your hotel business, strongly recommended
This is the only software I need to manage my hotel/property. It does the job.
PROS- I think as the only solution in the market, really has a complete feature set - The user interface allows for a fast, intuitive way of working - Good value for money as it is the only software I need - Responsive customer support - The "Yield manager" feature allows me to optimize pricing => make more money for my property
CONS- There are cheaper options in the market (but I don't think they are comperable given their lack of features and lack of support)
Reason for choosing Hotellinx Cloud
Many reasons. The company behind Hotellinx software seems to be focused on good customer service. This really shows.
Reasons for switching to Hotellinx Cloud
Better user support & easier to use features
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2018
Wouldn't recommend this to my worst enemy
You could do a lot with this software. In theory. You could manage a hotel, spa, restaurant and you can. Just be prepared to invest heavily in training your staff and contacting support numeral times a week.
CONSThe chance for a mistake is astronomical. If you haven't had extensive training, you can't learn the system as you go. The software does different things depending on where you access for example an invoice. The procedure is different depending on where you open the invoice and it is inconvenient as hell. If you are in the market for a software that allows you to have a side gig doing a bit of money laundering or commit other accounting frauds, this is the one for you.
Vendor Response
This review is from 2018 when Hotellinx Cloud was quite new and admittedly, there could have been more user guides and other instructions to help users getting started and avoid mistakes. We have since then developed both instructions in writing as well as videos, which you can access directly from Hotellinx Cloud. The software itself has also developed, largely based on user feedback. Regarding the claims about frauds, transactions involving money are all logged, making it possible to trace who made them and when exactly. User rights can be restricted and the database, located on a cloud server maintained by Hotellinx, can only be accessed via the Hotellinx Cloud software, not directly by the hotel.
Replied October 2021