Hotelogix vs ResNexus

RATING:

4.4

(245)

Hotelogix has 245 reviews and a rating of 4.42 / 5 stars vs ResNexus which has 376 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (245)
4.8 (376)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 16, 2023
March 20, 2024
Pros/Cons
  • Pros

  • Accommodating and I like much the 24hrs service.
  • We always liked how the support team is 24/7. Not all softwares are comprehensive as this one for the price its charging.
  • Cons

  • The account isn’t even a month past due and they choose to block access, so night audit and checkout for guests could not be completed.
  • Even that the answers are immediately, they take long time to fix issues and correct problems. Tarnslations to spanish are not accurate.
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  • Pros

  • I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.
  • Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.
  • Cons

  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Not sure, maybe just lack of experience on my part.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos