Meetingmax has the best support of any product that I currently work with. Their staff is super responsive, and actually takes your feedback into account, as well as takes the time to follow up and keep you updated on progress.

The only thing that comes to mind is the fact that they don't integrate with hotel reservation systems. However, that is a hotel con--as the primary user, I have no cons!

Our CVB contracted with Meetingmax in 2018. We switched due to our former housing software provider not meeting expectations. Meetingmax solved all of those issues and we have not had those issues since. Meetingmax customer service rep [sensitive content hidden] & Help Desk are always ready to help and go above and beyond. The software works as it should. No complaints. Invoicing is on point. We are very happy.

Meetingmax showcases a great user experience for those making reservations. The software allows for detailed wording edits and graphics throughout. Also, holding rooms during the reservation process is huge so that users aren't competing to complete their reservation first. When systems don't hold rooms throughout the reservation process, users who are still "in process" will get errors when the rooms are no longer available.

The reservations tab and searching for a reservation are glitchy sometimes.

from 1 -10 I'd say 6.

how dumb that i have to use a min of 40 characters.. The only thing I like about MMX is the price

The reporting aspect. All reports are designed to print per event. No date range, no year end. Some reports don't even give accurate data.

See above in Pros and Cons

We have been told by our hotel partners that we are the best they work over all housing companies which is also a shout out to MMX for having a great product that is easy to use. MMX is the glue between us and our hotel partners that helps create our strong bond. Being a family owned company we feel that MMX is an extension of our family because of the customer support we receive from them is above and beyond and we feel like we know everyone that works at MMX from [sensitive content hidden] and even some of their pets name. I know most if not all of them know all my dogs names. They take the time to learn about you and your company. They listen to feedback and know that not everyone's housing needs are the same. I know at least for me I feel a part of the MMX team.

Anything that has everyone popped up as a feature that I thought I wish I could do this on MMX I have talked through with MMX and they either showed me feature I wasn't aware of because I just didn't need it until now or worked with me to create or improve something to make it better. Nothing is perfect but I never run into a roadblock with MMX where they leave me without roadside assistance to get me back on my journey and cruising.

We have a very large event that covers 14 continuous days of programming with check-ins for 15 days in a row. We also have varying rates by night, use about 60 hotels, and have sub-blocks for different types of attendees with different hotel options allowed. Our hoteliers needed Meetingmax as much as we did. I cannot imagine there being another product or group of people that could come close to meeting our needs. Every step of the way, we've felt Meetingmax make improvement in the best interest of their clients. They help us all stay viable in our industry. The entire Meetingmax staff have been nothing short of wonderful to work with.

We needed a replacement for our antiquated booking system and needed it built to our very peculiar requirements within months, not years. Meetingmax looked like the product that would keep us in business. We soon realized Meetingmax, the system and the people, were so much more than what we HAD to have. Meetingmax made it possible for us to provide service we hadn't even dared to dream of. Even today, we find ourselves anticipating using improvements they've just added that we had thought would never be possible. Evolving with technology and the hospitality industry is something we can trust with Meetingmax.

Seriously, I can't think of a downside except that we do not own it.