Mindbody vs ThinkReservations

RATING:

4.01

(2614)

Mindbody has 2614 reviews and a rating of 4.01 / 5 stars vs ThinkReservations which has 108 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.01 / 5 (2614)
4.94 / 5 (108)
Ease-of-Use
4 / 5
5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
March 6, 2023
March 3, 2023
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
  • Pros

  • High quality guest management software, that provides me with flexible solutions, and provides me with great USA based customer support.
  • Think is a team and I feel like I am on the team, superb support who are the best I have ever worked with.
  • Cons

  • Also the customization of automatic email templates is limited. I have been in touch with customer service about both of those things and they are working on it.
  • Having trouble printing detailed receipt from Mac.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

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FrontRunners

2021

Advisor Recommendations

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13 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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