In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.

Very responsive team, they communicate well and in a timely manner. Great Training program to help us get up and running quickly, and great followup when we have questions.

I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.

Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.

Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.

Easy to learn, flexible for our bed and breakfast inn needs, constantly improved based upon feedback, great customer service and very responsive and professional.

ResNexus is cost effective based upon the number of properties you manage. I like how I am able to customize the functionality to fit the nuances of my properties.

I have grown to really appreciate their dedication to making the system better and better.

Hopefully things have changed at ResNexus, it has been 7-8 years since I used them. They were recommended by another small bnb who was happy with them.

Not sure, maybe just lack of experience on my part.

Ease of use for making/changing/cancelling/sending reservations , marketing is simple, connections to OTA's are very helpful, support is top notch.

There were 4 in the final selection that performed about the same things with similar costs. We chose Resnexus because of the outstanding customer service.

Whenever I have contacted Resnexus with a problem , first they always blame the platform.

Resnexus is one of the best booking engine out there. It is very easy to use, user friendly and they keep up with the latest trends in the industry.

We love that this system is integrated with the OTAs and that our calendar works with them as well as the ease of the booking engine. Guests can select rooms with ease and can be booked in seconds.

We use both the booking engine and a ResNexus website design and overall have been very happy with the functionality, look, and positive perception by our guests.

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it.

The loss of calendar view for our guests to see.

The website is sometimes a little limited with its widgets and customization's unless you know how to HTML code, which we do not.

Easy to use day-to-day functions such as calendar, grid. Integrated and easy to use payment solution.

The online reservation has been working great for us for 10 years now the new integrated website they made for us is excellent.

Yet Resnexus has never gotten it correct. Their charges are all over the place.

The ResNexus reservation system integrated seamlessly with our website and card processing. Their training was top notch.

I find the  Resnexus is more than completive on their pricing and offer a great product at a reasonable price.

Resnesus is more than a complete and balanced software package. Emails, Advertsing and customer service have really been such a blessing.

The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.

The seamless integration is great. We also use Remote Lock which is really really helpful.

Easy to use - housekeeping features are awesome - easy to book very straightforward to follow just about everything.

Easy to Use, Visually Awesome, Great Customer Service.

Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.

Mostly self explanatory and great help with Skytouch Support every time I have used it. I like the group functionality.

I only liked the little icon that displays when you collect payment from a guest. That's very useful to have on the arrival list.

The thing I like most about SkyTouch is that it's very easy to learn and apply rate changes, which is what I primarily use it for.

Cloud based has been great also two way integration with siteminder has been a great time saver.

Overall it has been great. Easy to use and easy to teach.

The system was built to be easy to use and train new employees quickly. It allows flexible scenarios to be easily accounted for through a great product flow design.

This basic hotel management software is easy to use and reliable.

There are frequent outages where the system is inaccessible because of an update to their system. Not only that, there is absolutely NO UX design in mind in their product.

The ability to drag-and-drop reservations into specific rooms; the integration with SiteMinder; the cloud based platform.

Set up was easy and the cost was well worth it. Community board is a nice feature.

The tape chart is frustrating cause it only shows 7 day spans. Too many layers to drill down to functional features.

Overall experience is excellent and cost efficient.

Favorite thing with this product is the customer support is there to help you and get the best out of the product.

The ease of use , and great customer service , easy to understand commands, and navigation of the software is super.

From the sales department to support, everyone that I've interacted with has been professional, courteous and most of all very competent.

It'seasy to used, help with overall setups and manage ans is easy to work with and manage.

I have received good customer service on every call to the help desk.

During our use, sometimes we will have double charge problem, overbook problem due to the system.

Most times it never makes it to a guest's inbox. Lots of error message that offers no solution.

All properties have the same problem that reflects on the issue of being overbooked if the reservation lags on getting integrated to your system. The issue is with the industry and not the software.

The front desk clerks are experiencing some trouble & there are a few things that take longer for them to do.

The worst part about Skytouch Hotel OS is their Reports section. Although there is a search function, it is missing some of the filter criteria needed to run streamlined reports.

The most friendly user PMS out there. I've worked in the hospitality industry for 37 years and have worked with them all, and SkyTouch  is by far the best.

Great experience mainly due to the design of the software.

It integrated well and most importantly provides updates and training that brings everyone up to speed quickly for a fast & seamless implementation.

It’s been an amazing experience so far. We hope to stay with this company for many years to come.

Sky touch is a very good system and is very highly recommended. Their customer service is amazing.

Skytouch Hotel OS is super user-friendly making it one of the easiest PMS systems to teach to New Hires. The User Admin and Rate Management aspects of the program are superb as well.

They offer all the reports I need to conduct my revenue calls each week and they are very easy to read.

US Dollar

AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES!

ResNexus is a cloud-based property management software that helps increase reservations and revenue. 

As an all-in-one solution, ResNexus provides a beautifully designed ADA compliant website and booking engine to increase direct bookings. It also includes reservations calendar and grid, front desk, housekeeping, guest portal and contactless checkin, text messaging, retail add-ons, point-of-sale, gift certificates, credit card processing, direct connections to OTAs and marketing channels (such as Booking.com, Expedia, and Airbnb), dynamic pricing, automatic yield management, Quickbooks export, business reports, and much more. 

In addition, ResNexus increases your return guest rate with automatic email marketing that includes welcome, thank you, birthday and anniversary emails, as well as newsletters and promotions.

The ResNexus reservation grid highlights reservation activity for the next one to three months at a glance. Users can drag-and-drop existing reservations to a new room or date. It sends a confirmation mail to both users and guests whenever a new reservation is made through its online booking system.

The solution is PCI compliant with the third-party accredited audit. Support is offered via knowledge base, community forum and phone. 

Pricing options include per month, quarterly, or annual subscriptions. Custom pricing is available based on your season.

OUR INNOVATIVE AND EFFECTIVE ONLINE BOOKING ENGINE INCREASES DIRECT BOOKINGS!

ResNexus was designed with your guest in mind, because we know that if your guest has a great shopping experience your business will increase revenue. ResNexus uses simple step-by-step progression with room selection, multiple rate types, retail offers, policy agreement, and payment information. In addition, your guest has the option of shopping by special or package first and then selecting the room–a ResNexus-only feature!

During the booking process you can offer retail items, specials, or packages in an intuitive and eye-catching way through side bars. In addition, your guest is shown your add-ons again after they select the room and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay.

Our booking engine also has a Travel Protection option which helps protect your business from revenue losses from last-minute cancellations due to illness, injury, or death. 

MORE BUILT-IN FEATURES SAVES YOUR PROPERTY TIME AND MONEY!

ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. 

Many of our competitors use more 3rd-party integrations for services such as guest portal, cart abandonment, email marketing, point-of-sale, revenue management, and more.

That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with some competitors you might to pay a la carte for more specific features you may need. 

See our comparison page for more info:
https://resnexus.com/comparisons/

WE DELIVER RELIABLE, TOP-RATE CUSTOMER SUPPORT

ResNexus is more than a software company—we're first and foremost a customer service company, and committed to your success. Our team of experts lead the hospitality industry in providing the best customer support possible. 

Our highly trained staff is ready to answer your call quickly and professionally. In addition, we provide emergency support if your business runs into problems after regular business hours. 

MADE FOR PROPERTIES OF ALL SHAPES AND SIZES

ResNexus serves thousands of clients of various sizes in multiple industries, such as bed and breakfasts, hotels, lodges, campgrounds, and vacation rentals.  

Find out why thousands of properties feel ResNexus is the best property management software in the industry.

LongDescription

Employee Management

Dynamic Pricing

Utility Billing

Status Tracking

Payment Processing

Customizable Reports

SEO Management

Real Time Editing

Pre-built Templates

Reservations Management

Price Optimization

Calendar/Reminder System

Spa/Activity Management

For Hospitality Industry

Single Property

For Vacation Rentals

Yield Management

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Template Management

Data Import/Export

Online Booking Tools

Promotions Management

Customer Support

Multi-Location

Booking Notes

Contact Management

Rental Management

Booking Management

Lead Management

Email Marketing

Rate Management

Sales Reports

Guest Check-in/Check-out

Real Time Data

Site Reservation Management

Third Party Booking

Maintenance Management

Extended Stay

Site Maps

Media Library

Marketing Automation

Landing Pages/Web Forms

Revenue Management

Front Desk Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

Multi-Property

Work Order Management

Customizable Templates

Billing & Invoicing

Website Management

Discount Management

Online Reservations

Ratings/Reviews

Customizable Branding

Activities Booking

Commission Management

GDS/OTA Integration

Inventory Control

Reporting/Analytics

Built-in Accounting

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Auto Update

Inventory Management

Loyalty Program

Search/Filter

Lease Tracking

Online Payments

Electronic Payments

Credit Card Processing

Invoice Management

Transaction History

Customer Accounts

Guest Communications

Customer Database

Geographic Maps

Availability Indicator

Historical Reporting

Channel Management

Website Integration

Availability Management

Billing Rate Management

Customer History

Accounting

User Management

Multi-Channel Management

Price/Margin Management

Data Synchronization

Reviews Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

ResNexus is available on monthly subscriptions, varying with numbers of rooms, units and subscribers. It is available across 3 pricing tiers: Essentials, Professional and Premier. Pricing starts at $20 and scales with average of 9 rooms, outlined below.

For vacation rentals, lodging, hotels and bed & breakfast the average monthly pricing across the 3 tiers is as follows:
Essentials: $8-$11, per room
Professional: $12-$16, per room
Premier: $17-$20, per room

For campgrounds and RV parks the average monthly pricing across the 3 tiers is as follows:
Essential: $1.51-$1.87, per unit
Professional: $2.22-$2.75, per unit
Premier: $2.76-$3, per unit

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ResNexus

In Person

Live Online

Webinars

Documentation

Videos

SkyTouch Hotel is a cloud-based hotel management system that controls all aspects of a hotel property with an easy-to-use Hotel Property Management System (PMS), automated rate and group management tools, detailed reporting, an integration platform with over 140 technology integrations, 24/7 USA-based live customer service at no additional cost, SkyTouch University and Customer Community platforms.






ResNexus vs SkyTouch Hotel OS

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons