Sistem Otel Software

4.93 / 5 (15)

About Sistem Otel


Sistem Otel is an on-premise hotel management solution for hotel businesses of all sizes. The solution is compatible with Windows operating systems and offers support for multiple languages and currencies.

Sistem Otel is able to integrate with a variety of systems including booking, accounting, point of sale, room cards and door locks. Users can monitor room status changes such as availability, housekeeping and reservations. Rooms can be reserved by individuals or booking agencies and guests can check in and out individually or in groups.

Sistem Otel allows users to keep a color-coded list of reservations and filter the list through advanced search options. The solution can generate invoices and users can add room prices automatically from a list or enter them manually.

Monthly and yearly subscriptions are available for the solution based on the amount of rooms in the property.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8, Windows 10

15 Reviews of Sistem Otel

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-15 of 15 reviews

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February 2017

MAHSUM from HOTELS

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Excellent program &value for money

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Pros

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

Cons

İf you are a sales & marketing manager and if you don't wanna lose most of your times with adding reservations to the system you should prefer this program with their channel manager . So you will save your time which you spend with stop sales ,, changing rates and to add reservations to the front Office program. And they have a great team whose are ready to help you any time when you need. For now I use that program in 3 of our hotels and I'm really satisfied and highly reccomend it to all hotels.

May 2018

Cristina Marcano from ILC Academy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2018

Sistem Otel PMS, It is a management tool that is here to stay.

The property management system for hotels is a management tool that is here to stay. Allowing communication and integration of all areas of the hotel optimizes the truthfulness of the information and the speed of it, making the difference in the provision of the hosting service. That is what the guest is looking for, a lodging service with quick response capacity to your requirements while you enjoy your trip.

Pros

I like it for being an integrated system that involves the different departments and areas of a hotel and that allows having and maintaining control of operations. The communication between the departments becomes faster, having a better capacity to respond to the client. It is a flexible system, to adapt to the particular needs of each hotel that adopts this system. Another important feature is that it adapts to chain hotels and independent hotels, its versatility makes it useful and necessary for the hotel that wants to provide an excellent service and differentiate itself from the competition. A satisfied client likes to share his experience and those opinions are also collected and processed by this system projecting the good image of the hotel in the world.

Cons

Being an integrated system that exercises control in the different departments of a hotel, implementing it could be cumbersome for managers and other staff, when they are already used or other procedures. Knowledge and management becomes complicated when staff turnover becomes constant. It can be an innesario expense in the cases of small hotels where the operation is simple. The main disadvantage arises when the system fails due to lack of electricity or due to problems of the integration system itself.

April 2017

ERHAN from INTERSTELLAR HOTEL

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

The missing hotel programme

Sistem Otel PMS is definitely the most useful hotel programme i had never seen before. Easy to learn, easy to use but extremely deep and detailed. When ever you need assistance, call center is ready for help, that makes us feel confortable.

Pros

All staff who use another programme for once, can adapted easyly..

Cons

If you compare with other programmes , especially accounting and cost control parts are better and better than others.

November 2017

burcin from stay inn taksim hostel

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

good customer service

Pros

easy use of the product, fast customer service, always updated based on customer reviews and needs..

Cons

i think the program is a little bit slow when processing, some of the reports that is reached on the program is not working.

February 2017

mehmet from Rawda Hotel Bakırköy

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

worth every penny

This software helped us speed up our system and manage everything in an ordinate way. It was easy to figure out and very time-saving once learned. Compatible with all the channel manager software. I wish we discovered it earlier! Also, it is cheaper than its counterparts which are a plus. I highly recommend this product.

Pros

cheaper, user-friendly, fast, runs without problems, multilingual,

Cons

none

February 2017

isa from Faros Hotel

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Best service and cooperation

Very easy and very good service. 24 hours fast and hight service.

Pros

All

Cons

Very easy and very good service. 24 hours fast and hight service.

April 2017

atilla from Mirrors hotel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Sistem Otel is The Best One

Im using Sistem Otel about 7-8 years and its realy helpfull our bussines and system is upgrading anytime for any kind of new needs of the hotels and it is easy and functional to use

April 2017

SONER from GK Regency Suites

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Excellent PMS

A nice PMS with simple user-friendly and satisfactory reporting level that answers whatever you need.

Pros

Reports

Cons

Billing Section

February 2017

Mehmet from Inntel Hotel Istanbul

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Value for money!

It is very easy to use. The customer service is supper fast.

November 2017

Ozan from Hotel

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Excellent Staff

Pros

They have excellent professinal staff and useful software,east to understand and you can get 24 hours support from customer service

February 2017

Soner from GK Regency Suites

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Perfect

It's nice program. User friendly. And most important thing is it has nice customer support.

Pros

User friendly and Customer Support

April 2017

TARIK from SARNIÇ HOTEL

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

The Best Hotel Program

Sistem Otel is the best and easiest hotel program at all... You can do everything with their shortcuts and you are not losing time when you make your guest check-out or check-in. And the language option is also very important.

April 2017

ahmet from Enderun Hotel Istanbul

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Experience

pratic, end user friend, success devolepment and help desk. we have learnt easily the front office screens. the report works well and any kind of reports we can take.

April 2017