Snapfix
About Snapfix
Snapfix Pricing
FREE TRIAL VERSION: All Snapfix features for you to try for 7 days PROFESSIONAL: $999 (annual billing) or $99 (monthly billing) - unlimited users/unlimited tasks with core functionality. BUSINESS: $1,999 (annual billing) or $199 (monthly billing) - unlimited users/unlimited tasks with all features in Professional and additional features. ENTERPRISE: Custom pricing for additional use cases and features. Please contact Snapfix for the Enterprise pricing plan. Special offers available for hospitality, non-profit & education.
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Most Helpful Reviews for Snapfix
1 - 5 of 62 Reviews
Adrian
Facilities Services, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Great product
Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.
PROSThe snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise
CONSNo negatives so far as i have am only using it for a number of weeks.
Reason for choosing Snapfix
It delivered the product i wanted more specifically
Declan
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Snapfix @ Tallaght Cross Hotel
Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.
PROSRetaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems. Maintenance can review the problems, by location and/or category, and plan accordingly. Fire Walk application is very helpful, and removes the need for a separate app.
CONSWe haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.
Reason for choosing Snapfix
I remembered [SENSITIVE CONTENT] presentation at IHF meeting and with a previous Hotel Group. I heard good reports from other users.
Reasons for switching to Snapfix
Required a Maintenance App, and we were able to combine Fire Walks and Maintenance by using Snapfix
Vendor Response
Hi Declan, thank you so much for leaving such a positive and detailed review! We're delighted to hear how easily the housekeeping and maintenance teams have adopted Snapfix.
Replied April 2022
Fidelma
Hospitality, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Hotel Maintenance
Easy to use. Traffic light system. Pictures explain a thousand words.
CONSMaybe add a priority feature - Urgent, not urgent, routine.....
Rishnoor
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
The best facilities management system
We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise. It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos. Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.
PROSEasy to install Easy to use Minimal training required for team members Fair pricing Most importantly very effective, efficient, friendly and professional customer service
CONSIt can take a number of minutes to download reports from the mobile app.
Reason for choosing Snapfix
Ease of use Minimal training required Fair pricing Excellent customer service Easy to report issues and monitor completion
Vendor Response
Hi Rishnoor, thanks for taking the time to share your feedback with us. At Snapfix, we put the customer at the heart of everything we do and it's customers like you that have made what Snapfix is today.
Replied April 2022
Kevin
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easily Manage your Property with Snapfix
Snapfix has allowed us to report and track any maintenance issues that arise easily and efficiently. It is a platform to track regular planned maintenance and annual servicing reminders. You can also use it for daily fire walks, monthly fire compliance checks and annual reporting to the fire officer when needed.
PROSEasy to use and implement Multiple uses such as: Tracking Maintenance, Reporting Issues, Fire Compliance, Health and Safety Compliance, Touch Point Cleaning Great support structure from the team in Snapfix
CONSThe app has become much more user friendly in the time since I first started using it. Great continuing development to make it practical.
