Stayflexi

RATING:

4.7

(71)

About Stayflexi

Stayflexi is a property management software that helps businesses in the hospitality industry manage various administrative operations related to housekeeping, room bookings, payment processing and more. Professionals can handle check-in/out processes and update the rates or reservation status of rooms across multiple channels. Stayflexi offers mobile applications for iOS and Android devices, enabling hotels to view upcoming bookings on a calendar and streamline point-of-sale (POS) operations. Administrators can use the dashboard to view transactions, issue refunds and collection reports on a centralized platform. Additionally, it lets users monitor business performance through actionable analytics and generate detailed reports. Key features of Stayflexi inclu...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Stayflexi Pricing

Pricing begins from $2 per room. Users can also avail monthly subscriptions , starting from $40 per month. Contact Stayflexi for detailed pricing information.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Available

Modern PMS

Stayflexi Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Stayflexi

1 - 5 of 71 Reviews

Linson

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Good Product

Very Good and Good Support team, Every Issues Will be Sorted Out Soon

PROS

Rate Template is very good tool to use

CONS

In between For Some Days we faced Glitches in Rate Template

Reasons for switching to Stayflexi

not satisfied with the product and tools

Vendor Response

Thank you for your feedback! We're pleased you find our Rate Template tool beneficial. Apologies for any glitches faced; we appreciate your understanding. We are glad to provide good support, and your satisfaction is our priority. We understand your switch from eZee, and we are committed to continually meeting your expectations. If you have further suggestions, please share! Thanks Team Stayflexi

Replied February 2024

Sooraj

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Easy management of Hotels and Resorts

Overall looks good. It helps me to manage many things of our properties like Restuarant sale, booking, channel management, inventory and rate management, invoicing etc.

PROS

Notification of booking, magic link, pos

CONS

No guest contact management available to import or export.

Reasons for switching to Stayflexi

Stayflexi gave me more choice with lesser price.

Vendor Response

Thank you for your positive feedback! We are glad StayFlexi helps you manage various aspects efficiently. Your feedback on guest contact management is noted. We appreciate your switch from Djubo and are delighted to offer more choices at a competitive price. If you have further suggestions, please feel free to share! Thanks Team Stayflexi

Replied February 2024

Rishank

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Daily user for 2 years

I don’t have much to complain about. Ever since they changed their entire user interface, made it modernized and easy to use, it has been a very good experience. I did have some complaints in the past but the new improved version is an all in 1 solution for property management. The price is a bit on the higher side but they have support staff always available that makes it a bit more worth it.

PROS

The user interface is friendly. Being a first timeHotel owner it was comfortable for me to use StayFlexi to get adapted to terminology and basic operations and functions of a hotel. Support is friendly and easily available. Your support staff - Omeshwari, has been extremely helpful with all queries and is fully involved with our property’s functionality.

CONS

I would prefer it if reports were automatically generated and sent to my email.The total amount doesn’t include commission from OTA. If that could somehow be integrated and we could get reports of entire property’s expenditure and profit margin after commission, that would be extremely helpful.

Reason for choosing Stayflexi

Good first impression

Vendor Response

Thank you for sharing your extensive two-year experience with StayFlexi. We appreciate your positive feedback on our user interface and how it facilitated your transition into hotel management. It's great to hear that our support, especially Omeshwari, has been instrumental in assisting with your queries. We appreciate your insights, and we will ensure to pass this valuable information along to our product team for consideration. We are thrilled to have made a good first impression on you, and we're committed to maintaining and improving our services. Thanks Team Stayflexi

Replied February 2024

Jyotsna Clara

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2024

product feedback

Having said almost all "in least liked" will still commend the support the Customer support team provided when in dire need of assistance. Please pardon ,personal viewpoint, CSA are overloaded & there is time slag in attending to issues or a follow up is sustained to address an issue, "response subject to severity of issue"!!.

PROS

Support team (2) are there when in deep waters!!:)) thnx to them can get past issues faced

CONS

1. still have an issue about receiving bookings in our name, very unsettling. If you notice any booking routed through a channel mgr, the email has the sender's name (from) rather than our own name or any email received bears the sender's name & not the host's name !! Tried best to make SF staff concur with the issue, yet no change 2. Auto email revert stating "response subject to severity of issue". Who decides that when issue is being faced by the property concerned. Severity our's or your's?? 3. Onboarding not systematic & thorough. End to end setup should be enforced or staggered implementation ensured/ arranged before going live. 4. Incorrect details presented on channel manager without consent or approval from property about accuracy of information made public 5. Server issue/ down time causing major auto occupancy & tariff issues, resulting revenue loss for the property. 6. Slag in Follow up / sorting issues. 7. Constant upgrades, not a tried & tested product, inherent inconsistencies, guinea pigs for a high priced product. 8. Multiple clicks for a task performed, non visibility of reason for Block, reason disappearing if link opened. Only av 8. Last but not the least, understand departmental structure, but it should not feel like once a sale goes through, the sales team has no inclination towards the wellbeing of sale once made, its a hands washed off syndrome !! :))

Reasons for switching to Stayflexi

was given a demo which seemed to address certain issue faced in the previous product, was quite happy about switching over. Lost that sense of comfort & ease of use post onboarding. It just didn't feel the same. Maybe, user issue.

PARAS

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

amazing product with amazing support

PROS

ease of doing with support from the team whenever wherever me or my team is stuck

CONS

some glitches which occur occasionally in PMS

Reasons for switching to Stayflexi

support and pricing was higher and difficult

Vendor Response

Thank you for your feedback! We are thrilled to hear you find StayFlexi amazing with exceptional support. We've noted your feedback on occasional PMS glitches. We appreciate your switch from Djubo based on support and pricing considerations. Your satisfaction is our priority, and we are committed to continuous improvement. If you have further suggestions, please share. Thanks Team Stayflexi

Replied February 2024