Absorb LMS

RATING:

4.5

(254)

About Absorb LMS

Absorb Software is an AI-powered learning management system (LMS) provider for all learners inside and outside an enterprise, across industries globally. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb LMS enables millions of employees, customers, partners, and members to discover, absorb, and apply the knowledge they need. From meeting compliance to motivating learners, up-skilling/re-skilling to improving productivity, and creating/curating to monetizing course content, the platform unlocks potential. The Absorb Difference Intelligent Assist: An AI feature that helps manage day-to-day admin tasks more efficiently using natural language, ask a simple or even complex request, and be taken directly to the pre-configur...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
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Absorb LMS Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Absorb LMS

1 - 5 of 250 Reviews

Craig

Insurance, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Absorb is a Great Choice for a LMS

User Profile

Leonard

Verified reviewer

Financial Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to use and highly customizable LMS

In an organization where the employee training process is very significant, it is necessary to have a robust tool that facilitates the planning and execution of staff professional improvement courses. This platform offers a very versatile set of tools.

PROS

I really like that navigating through its functions is very easy. It allows you to design a personalized, interactive and very flexible learning experience. The tracking of participants' progress is very effective and offers very complete reports that provide detailed information for the improvement of the following courses. The electronic signature helps to confirm the fulfillment of the different training stages that are planned.

CONS

I would like to see more integration options to strengthen corporate learning paths.

Ralph

Gambling & Casinos, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Our experience with Absorb

Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved.

PROS

The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.

CONS

While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.

Reason for choosing Absorb LMS

Visually more appealing, easier to setup, easier for users, and reasonable cost.

Reasons for switching to Absorb LMS

Moodle is difficult to administer. Support from them is necessary even for some simple administrative and report issue. Users also had issues as well.

Melissa

Food Production, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2024

This is a solid LMS

PROS

We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself.

CONS

Wish the standard version came with more of the advanced features available at the buy-up plan.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software, Suffers terribly from its customer service.

I rushed into this purchase a little and didnt investigate the level of support that would be offered. In hindsight this would have been a game changer for me as I would have went elsewhere. The software is good, though it doesnt manage blended learning easily which is frustrating. Customer Support is absolutely non existent.

PROS

Good User Interface, Good Course Management. Good sync with BambooHR on most things. Good Learner interface. Good Customisation options.

CONS

Difficult to manage blended learning. Some factors in course management could use improvements. (Managing assessments) Cannot see how many absences from courses that users have. Some issues with how it syncs with Bamboo(overwriting course information) Customer Support is non existent. 10+ days to resolve any issues. Most issues I have to try and resolve myself by resetting and that causes me other issue. Can sometimes be 'buggy' and will introduce random bugs which can be time consuming to fix and result in me resetting the system sync.

Reason for choosing Absorb LMS

A mistaken belief that Absorb would offer everything I needed, whilst I fell for the streamlined sales patter. I asked several questions during the sales chat that were all answered positively. 'Oh yes we can do that that', 'I shouldnt think that will be a problem' etc.. then when the software is installed already, I discover these things arent possible.