ADP Workforce Now vs PayFocus

RATING:

4.4

(6426)

ADP Workforce Now has 6426 reviews and a rating of 4.41 / 5 stars vs PayFocus which has 29 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (6426)
4.4 (29)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
November 15, 2021
Pros/Cons
  • Pros

  • This software is designed with security and ease of use as top priority. It allows users to be confident with important Online information and simple log in procedures.
  • I liked how easy it was to navigate this program and how simple it was. Whether you are tech savvy or not this thing is amazing.
  • Cons

  • If you switch between this and the other software ADP provides its is very confusing as both of the login platforms are extremely similar and confusing to employees.
  • The design of this product seems pretty lackluster. By nature this is a boring product but it’s ugly to look at.
Read all user reviews
  • Pros

  • BenefitMall PayFocus has functioned as great HR software for our organization of just over 200 employees.
  • It was easy to use and the customer service support for software was great.
  • Cons

  • The reporting feature was very limited and there were other things it could do.
  • Worked for a short period of time and then stopped. Tried to reset password e-mail never sent.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2017

Advisor Recommendations

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos