ADP ezLaborManager Software

4.02 / 5 (43)

Our advisors have recommended this product 6 times in the last 30 days

About ADP ezLaborManager


ADP ezLaborManager is a cloud-based workforce management solution that helps small businesses to automate the time and attendance processes and manage payroll preparation.

ADP ezLaborManager enables users to prepare payroll and helps maintain compliance with hour and wage laws. As a cloud-based solution the software is accessible in the office and remotely through any web browser. HR staff and managers can automate statutory holiday pay, paid time off including vacation and sick days, manage employee scheduling and provide employees with access to reports on hours worked, schedules and time off balances.

With ezLaborManager, employees have the ability to enter time and attendance information through an employee portal. Tracking employee time and attendance data also provides managers with information about labor trends.

Support is provided over the phone and through an online support portal.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

43 Reviews of ADP ezLaborManager

Average User Ratings

Overall

4.02 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(15)

4 stars

(20)

3 stars

(3)

2 stars

(4)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 43 reviews

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October 2018

Joyce from City of Raytown

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

ADP EZ Labor previous user

ADP is a good product that offers clients some valuable tools for payroll. The training provided by ADP is top notch. At times I miss ADP and the features of this product.

Pros

I learned Payroll using this product. ADP is really great about providing training opportunities for software users. The training is quite in-depth and very valuable for those using the software. Support was readily available whenever there was a question. Absolutely loved the reporting side of the product. We had ADP handle all of our taxes and garnishments, and they made the process a breeze. It was really nice having a 3rd party overseeing what can be a daunting task especially when you are new to payroll. The support staff were always polite and courteous as well as knowledgeable.

Cons

Some areas of the software program were quite complex and required additional training/assistance. Example would be year-end process, and creating reports are just a couple of items. We also noticed with updates, things would change within payroll. Example would be we had an employee on 2nd shift with a 3% shift differential. After an update the employee's shift differential was removed, and then at some point it added back a 5% shift differential. We also had some problems with the accruals.

July 2018

Pam from GroupHEALTH Benefit Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

When I have a problem with the software I quite often get passed around to a variety of people.

Easy to book time off

Pros

Booking time off is very easy for staff. Once you assign a schedule to an employee there isn't a lot that the employee has to do. Unless they ver from what's scheduled the system does everything for the employee.

Cons

We have to extract our hours from ezlm on Thursday, so we have to have employee force through their Friday time. This causes many issues. Not always software related, more with our processes, but still a pain point. If would be great if we had a way to do a mass push through of the Friday at the end of the pay period.

The lunch deduction causes many issues. The system isn't updated right away, so there is a 90 second delay from when EE's submit a change, to when the mainframe is updated. This causes lots of problems.

The fact that when an employee has requested less than a full day off (ie. 2 hours of Flex), the system doesn't generate the hours the employee is actually working. The system has a schedule for 99% of our staff, so why can't it generate the working part of the schedule. This causes many issues with staff shorting themselves.

March 2018

Andrew from Campus Life & Style

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

I use this daily to clock in and out and see my time sheet for different time periods.

This software allows me and my team to easily see our time card and my pay stubs. I also use this daily to clock in and out and it is just as easy of not easier than a time clock. Also there is less cost since you do not need to buy more equipment like cables or a time clock.

Pros

This is easy to access and all the functions you need are right there on the home page. You can quickly verify your clock ins/outs and make sure your time sheet is accurate. We use this to apply for PTO as well. Very useful product.

Cons

The website appears slightly outdated and the buttons are a little small such as the sidebar on the right with all of the main options on it. I would expect those to be more prominent and easy to click coming from a UX background.

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Very simple and efficient

Pros

I love ADP! Navigating is very easy with the Home area with Clock in, Clock Out, Lunch Out, My Timecard and New Time Off Request button. I find with other software, you must search for these basic functions when it really should be right there. On the bottom, it shows the activity, and allows you to enter notes within the time card which is extremely useful when processing payroll.

Cons

ADP seems to work hard on making it easy to do payroll or even take care of your own time card. Once you get used to the features and functions, it becomes very easy.

April 2018

Tim from Bryan Consulting Inc.

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

Automate your time and labor with this easy to use program

Pros

This program is another by ADP which is great as it gives us peace of mind knowing that if we have any issues then we have them to rely on. That alone is a huge benefit. This program makes it easy to automate processes which used to take up valuable time from different employees.

Cons

The program runs well enough that we don't really have any complaints with it. There are times it can run a little slow but it's not worth not buying over it. Sometimes there are rules we run into that we were unaware of that we have to figure out as we go, but it's a learning process.

August 2018

Jennifer from Ben Built Inc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

ADP makes tracking your hours a breeze.

I have always been very pleased with the site.

Pros

I have always enjoyed the perks and benefits that come with using ADP. Not only does it track your hours on a daliy, weekly, monthly basis but you can go back and review past months. It is always great for tracking your time off hours and requests.

Cons

There are slight issues with it going down for maintenance which depending on the length of time and amount of employee's that use it, that would be troublesome. It is however, very easy to go in and correct missed or wrong punches.

March 2018

Irving from Valley Village

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

My overall experience with ADP is good.

We are able to keep track of a lot more things and can get reports instantly with out much hassle. Saves a lot of time.

Pros

The customer service aspect of their service is great. They help resolve any issues I have. For the most part the website is easy to use and you can find things with relative ease.

Cons

Their app could need a bit more work. Some things are not visible in the app for employees. For example you can either have the option of allowing employees to request time off from the app or be able to see accrued time off. You cant do both. Also supervisors cant see their staff accrued time either. Only admin users can. Adding this feature to supervisor would help with payroll and time off request.

January 2018

Maude from Eska Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2018

Easy to use and made for small company

Good support from the team. We can learn the system from ourselves. Does a lot. No need to sit in a class for a whole day to understand it.

Pros

Clock in/out easy to do with a card. In time data received. Made for small company with few rules. Easy to set up parameters (i.e. per team, per supervisor, per shifts, etc.)

Cons

Starts to be more complicated when there are too many rules to enter in the system. Might not be that efficient to have to call the help center every time we need to change something in the system.

September 2018

Diane from EdR Collegiate Housing

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Extremely easy to use.

EzLabor is a great way to keep track of employees time. It’s easy to use and there are multiple reports you can pull.

Pros

I manage 6 student workers that usually work evenings and on the weekends when I’m not in the office. What I like most is that EzLabor is set up to only work on certain computers/IP addresses, so I never have to worry about them clocking in from home or somewhere else.

Cons

It looks a little outdated, but looks aren’t everything, it functions great.

July 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

July 2018

Automated Time Sheets

Pros

This program makes it easy for employees to clock in and out daily and view timesheets for each pay period. The process to request and approve PTO is made simple and it track PTO balances.

Cons

I have not been pleased with the customer service I received. If there's something I can't figure out I expect customer service to be willing to help me figure things out. Based on my experience with customer service that has not been the case.

December 2017

Crisanto from Douglas Parking LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

This software solves our complex problems in capturing work in multiple location and pay rates.

Our complex labor management report is now accurate in recording financial statements.

Pros

Self service feature is really amazing. Employees have many options to record their hours and they have mobile app for easy access and checking real time transactions.

Cons

Nothing to say much. Only the maintenance schedule of the software once or twice a month. But overall, with all advance notification, employees are aware and have no problem with it.

January 2018

Holly from BlueTarp

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

January 2018

Average

Overall it works but the company can be restrictive what assistance they'll provide regarding deadlines or in correcting errors.

Pros

Lots of standard reporting, that works efficiently and with high level of accuracy. Holds a lot of information in the system.

Cons

The different platforms don't integrate well together (e.g. from payroll to HR). Information is lost and duplicates efforts.

March 2018

Kathy from Lifetime Products

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Time keeping systems with all the tools you need to track attendance and hours.

Pros

Easy to use. Team is great to work with you on issues. Worked with our IT team to make sure we can everything in place prior to instillation. Also, we implemented a point system and the team helped us with this process. Much easier than the old way of tracking on a spreadsheet.

June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Easy to use, gets the job done. Done deal.

Pros

It's very easy to use and intuitive. Been using it for years now to clock in/out and review my time sheet.

Cons

I haven't encountered any issue yet. The interface could use an update, to make it a bit more easy on the eyes and modern. But also, if it ain't broke don't fix it!

March 2018

Hector from Rush49

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

EzLabor Really helps our HR

Pros

I like that users can quickly see and keep track of things like days off and payroll. Our users have mentioned how east it is to use.

Cons

At first, it was bit difficult to learn the software, but their support team is always available to answer all of your questions

December 2018

Kaja from Shifa Health

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Makes it so easy to keep tack of hours

Pros

It is easy to keep track of my staff's hours, make corrections to their time clock, and I like that we can use it at any computer or on a smart phone.

Cons

It doesn't always allert me when my staff has missed punches. .

November 2017

Whitnee from The Reserve at Columbia

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Easy to use & organized

Pros

I like how easy it is to access benefits and work history through this software. This software is also very organized making it easy to find what you are looking for as a first time user.

Cons

What I like least about this software is how you can get locked out of your account randomly. It could be an administrator issue but it happens more often than I would like.

December 2017

Robert from The M.K. Morse Company

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

4 of 5

December 2017

The software has a lot of features that are useful.

I am able to see my the vacations of my employees at a glance.

Pros

The easy of looking up employees vacation time. I like one button that shows me who else is on vacation to see who else is on vacation at the same time.

Cons

I Have to change my password three time a year. I have to keep track what password I am using. This means i have to write it down somewhere.

December 2017

Lisa from MD Healthcare Network

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Easy to use platform!

We use the biometric timeclocks with this software and feel that we are accurately collecting time data so we are compliant with wage and hour rules.

Pros

The Manager Home screen is an easy to use dashboard that notify's manager's of tasks that need to be completed.

The reports are not difficult to set up, but when you have difficulties, the customer support team is very responsive and friendly.

I like the format of the timecards. It is easy to review and make adjustments. The notes function is great for managers to notify payroll of any important informaton.

Cons

There are some quirks to how my company processes the payroll, the format of the time file is not as customizable as I would like it to be.

October 2018

Victor from Veritas Equity

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Ezlabor

Great experience with ezlabor

Pros

I have used this software to punch in and out of work, very easy to use.

Cons

The least I like is when the system is down.