All Collage HR Reviews
1-25 of 51 Reviews
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Kavindu Githsara
Verified reviewer
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Why Collage HR is the All-In-One HR Management Platform You Need
Overall, Collage HR is an excellent HR management platform that has streamlined our HR processes and improved our overall efficiency. While there are some areas for improvement, the platform's robust features and ease of use make it a valuable tool for any HR team.
PROSAs a user of Collage HR software in a company, I can confidently say that it has significantly improved our human resources processes. Collage HR is an all-in-one HR management platform that includes features such as employee onboarding, time off management, benefits administration, performance management, and more. The platform is easy to use and provides a comprehensive view of all HR activities.One of the standout features of Collage HR is its employee onboarding process. The platform provides a customizable onboarding checklist that guides new hires through the necessary steps to get up and running. Additionally, Collage HR has made it easy for our HR team to manage employee benefits. The platform allows us to easily enroll employees in benefits and manage ongoing changes.Another positive aspect of Collage HR is its reporting capabilities. The platform provides a variety of HR reports that give us insight into key HR metrics, such as employee turnover and benefits utilization. The reports are easy to generate and provide valuable data that helps us make informed decisions.
CONSthere are also some areas where Collage HR could improve. The platform does not currently offer a native payroll feature, which means we have to use a separate payroll system. Additionally, the platform's performance management module could be more robust, with additional features such as goal setting and career development plans.
Zara
Music, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Made our HR process way more efficient
Overall, it's been a great time saver and wonderful to have everything in one place.
PROSI love that it's easy to use for all staff, regardless of their tech capacities. The deployment was seamless and Collage made it really easy with one on one training for admin. It has made things like recruitment, employee data base management and time-off tracking SO much better for our company and diminished so many manual processes before.
CONSThere are not that many cons. There are a few features that would be nice to add - but I am sure they will come as they continue to work on the software.
Reason for choosing Collage HR
I chose Collage because the recruitment feature seemed perfect for our needs and also because it synced with our benefits provider, which was a nice bonus.
Samuel
Furniture, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed May 2022
Extremely disappointed
I rarely write reviews, and when I do they're almost always very positive ones. Unfortunately, I cannot express how dissatisfied I am with my experience using Collage and it's gotten to a point where I felt compelled to write the review I would have liked to read during my selection process. - I was lied to during the selection process, their 'automations' are all manual and error-prone. Since a lot of it is manual, the time-savings aren't as high as they promised. - Employees pays are frequently wrong and it's quite frustrating for our employees (and for me as the manager). - Vacation tracking was off and caused more frustrations with employees - And the list goes on and on.
PROSI like the simplicity of the software and the ease of use.
CONSMissing a bunch of features promised during the selection process. Their time off feature is terrible, they don't adapt for holidays and we've paid employees who have left the company too much because of the way Collage's software is configured.
Reason for choosing Collage HR
Because of their said promised integrations with payroll and insurance in the province of Quebec (which turned out to be false, they're not connected to our payroll system nor are they connected to our insurance provider, everything is done manually by Collage and it's causing human errors).
Reka
Computer Software, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Considering switching to this HR platform!
Very pleasant experience, I am currently using another HR platform alongside this one and I am highly confident I am switching over to Collage.
PROSI love how you can export your performance reviews to view them all at once. This platform was also extremely easy to get used to, their support team is also highly attentive and will address all your questions or concerns very quickly.
CONSThey offer very minimal integrations. For example, unless you are willing to switch over your payroll/expense tracking software to their integration, there is no option to do so.
Reasons for switching to Collage HR
The performance review feature of Humi is quite tedious. You cannot assign reviews for employees outside of the department of an employee, and you cannot export the reviews. There are also quite a few bugs with Humi.
Ben
Verified reviewer
Insurance, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Intuitive, great HRIS with excellent customer service
It's been amazing for the price, the whole company has really adopted it quickly, even the older staff. It's a beautiful user interface to be honest, we have removed a lot of issues around time-off and around performance management and saved on recruiting costs.
PROSIts ease of use, the customer support is amazing, always new updates making it better. Recruiting integration with indeed.com. Performance reviews. Integrates with GWL benefits and Wagepoint payroll.
CONSTraining module has potential to be a bit more comprehensive, would be nice to be able to design courses in the software. Time-off could use a bit more detail when it presents on the company Outlook calendar, would be nice to see the exact hours people are off during each particular day.
Tiffany
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2023
Gets the job done but could improve
It gets the job done, but I wish things like syncing calendars to outlook was easier, or MS Team was included on the calendar sync
PROSReports are easy to access, and time off is easy to input
CONSI wish the report were more customizable
Reason for choosing Collage HR
We are a small company and Collage was the best fir for the price
Margaux
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Our company loves Collage!
We did not have an HRIS before Collage so we improved so many things I hardly know where to start: even just having an automated way to track time off was a big bonus for us. We love the PTO calendars and the onboarding and offboarding tasks. The ATS was a huge improvement because it made it so much easier to keep track of interview processes with multiple people involved. And my account manager is always there to walk through new ideas with me and help me make the most of Collage.
PROSIt's easy to get up and running, very intuitive from both user and administrator perspective, and their customer support is outstanding.
CONSWhen we first started using Collage there were a few minor annoyances, but their product development team is so responsive, most of these have all been resolved in the 9 months since we have been using it. The only thing left they need is Single Sign-On with Google.
Jonas
Verified reviewer
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
The right solution at the right time
Collage has been a fantastic partner. From the on-boarding process to occasional support, they are professional, friendly and great at what they do!
PROSThe system is very intuitive and easy to operate. Both administrative staff and employees enjoy the simplicity of the platform.
CONSI would like thought and design into the HR policy and procedure requirements that a company has. A documentation and review management policy app would really help manage an overwhelming process.
Maja
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Good with Room for Improvement!
Collaboration with Sunlife for easy editing and viewing, home page is interactive, downloadable calendars are helpful
CONSMissing some functionalities (no template option in Surveys category), or have to click a bunch of times to get to desired location (Time Off page could be organized better), Roles & Permissions/ default roles are a bit of a hassle to navigate, [sensitive content hidden] from customer service has been the only reason I've been able to get through these areas!
Reason for choosing Collage HR
n/a was not a part of the purchasing process
Natalie
Verified reviewer
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Love Collage
With CollageHR, you get great value for money, exceptional customer service and a platform that is very easy to customize. CollageHR also offers a feedback section where you can provide suggestions and ideas as they are continuously improving and adapting their platform to meet their customers needs.
PROSThere is so much to love about this software. However, if I only had to pick one, it would be the ease of use. This software is incredibly user friendly! I am able to customize on a whim and should I need help, my questions are answered in a very timely manner.
CONSI would say the one thing I feel that this software is missing is an App. I would love for their to be a mobile App. Hopefully this is something that is in the works.
Emma
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
A review of collage from a hiring manager
Streamlined, effortless, game-changing, and the staff are all super helpful and kind. On many occasions I have reached out to [SENSITIVE CONTENT], she has responded quickly and been great at helping me with the issues I was having.
PROSThis software has really impacted the way our company hires. We are a construction company and are expanding quickly, bringing on around 4 new hires a week. Collage has made the entire vetting and onboarding process streamlined and effortless by consolidating everything into one easy timeline. The best part is you have full control over where the candidate is in the timeline, right from their application to onboarding, furthermore you can make notes and track the vetting process at each stage. I think what has saved us the most headache is how easy the onboarding process is, being able to send out multiple documents and training packages at the click of a button is game-changing.
CONSTo be honest I really haven't found anything that I don't like. At the moment, one of the biggest things that we are working on is planning out a set of clear goals and key performance indicators that we could use to track our employees' progress. I'm not sure if this is something that we would be able to utilize collage for, we have briefly spoken about it with our representative. We would be looking to integrate our scheduling software with whatever software we use to use data to track the employees' goals.
Reason for choosing Collage HR
We still use close for sales, collage was more appropriate for the company's hiring needs.
Robin
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
User Friendly!
As an HR professional, Collage is one of the simplest HRIS platforms I have ever used and I would highly recommend it to other companies. The benefits integration with our provider makes it so simple for the HR team and the admin required is painless!
PROSCollage is so user friendly. It makes onboarding very easy and very little training is needed in order for a new employee to be able to use Collage.
CONSThere are still some areas of improvement that can be made to the APS, but I have seen improvement slowly be implement over the last couple of years. I look forward to the continued development of it. Also, with the training platform, we use it a lot to track all of our training but again, some room for small improvements here too. For example, ensuring that the employee has actually reviewed the content before being able to click they have completed it. Recently quizzes have been added which is a fantastic addition.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Tetranex Solutions Review
Collage has greatly reduced our HR costs. We are very happy to have switched over and look forward to growing together.
PROSCollage is very straight forward and easy to navigate. The price is great compared to our former web-based software HR platform and the fact that it is Canadian is very helpful. The benefit administration has also proven to be very helpful. Online support always follows up, and I very much appreciate that.
CONSI know Collage is still relatively new, but some of the feature requests that have been submitted still haven't come to fruition. For example, the inability to sort reports with the platform. I wish you could click on a report column heading and have it auto-sort (i.e. alpahbetically, numerically, etc). I also have requested the ability to create folders in each individuals "Documents" tab so we can organize documents accordingly.
Vendor Response
Hi there and thank you for your feedback! It's very meaningful to us to hear what is working well and where we can improve. As per your request, we have just launched the ability to create folders in your "Documents" tab. You can learn more in our help guide: http://support.collage.co/documents/document-folders Please don't hesitate to contact your account manager if you have any questions. We look forward to growing together, too! -Team Collage
Replied January 2019
Steffanie
Law Practice, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2017
The transition from HR track has been fairly easy.
It is making it easier for me to deal with all of the time off requested by staff and keep an ongoing record of it. I also like to have staff numbers at my fingertips instead of digging out their files for contact info. Plus, i can access this from anywhere.
PROSThe calendar feature is great along with the ability to allow staff to login and request time off. There are some cons for calendar but i've listed them below. I like the user interface and the staff have taken to it quite easily. I like the custom fields, just wish they were in the payroll affected area as well such as for rrsp contribution amounts.
CONSThe reporting functionality, in particular for time off. I would like to be able to pull a report on just one employee with a list of all days off. It also doesn't stop you from booking the same day for the same person twice. There should be a warning or error. The benefits section is not applicable to any provider except your own. I understand you are working on this so i look forward to that upgrade. Also, would like to have reminders for calendar as an option.
Angele
Management Consulting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Great for a start up company
Overall, I find it very useful for day to day HR functions. It is also a safe way to have employees upload sensitive information
PROSIt is easy to use - intuitive for the most part. Does a great job of automating recruitment and onboarding. Also really great at keeping track of employee data
CONSthere are some areas that just are not robust enough - the training , the performance management.
Kelly
Verified reviewer
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2017
Painfully simple features & horrible/rude customer service
The only pro I can see with this company is that it's free, but you get what you pay for. It's not even worth free.
CONSFirst and foremost, their staff are incredibly rude. They will stalk you after signing up, calling multiple locations for which they were not provided contact info, and disrupting our business with these harassing and spammy calls. We have to ask them multiple times to quit calling/messaging us, and they continued to do so endlessly. The so-called HR 'features' they offer are so bare boned it's laughable. They are just here to stink you into a benefits plan, and I can't even imagine how poorly that would go based on the the staff member I dealt with. Avoid!
Vendor Response
Hi Kelly - We are sorry to hear that you didn’t enjoy your experience with Collage. Our intention is to help our customers find a solution when the sign up for the platform - not to bait and switch or mislead. We take this feedback very seriously and will take whatever measures possible to fix this issue.
Replied July 2017
Gabe
Defense & Space, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Consider Collage: Exceptional customer service, very responsive to our needs!
We've been using Collage with (purposely) limited functionalities to make sure it fits our growing needs - and are taking steps to use it as our company's main HR portal
PROSThe ease of use, intuitive end-user programming, simple for administrator - this was designed with the end-user in mind
CONSIn the billing sections, and upon receiving invoices, a bit more clarity in costs for transactions, changes and additions would be useful - but upon closer review, the invoicing/billing makes sense. When queried, the response from Collage has been timely and accurate.
Reasons for switching to Collage HR
Efficiencies!
Melissa
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Comprehensive and intuitive product for small organization with basic needs
Intuitive to use for staff and administrator Basic ATS and customizable performance modules included TIme off module has automated process Link to payroll Canadian Chat support Discount for not for profits
CONSMissing some helpful features in other similar software, e.g.,: - administrator ability to "view as" someone to check permissions - permissions don't go a granular as needed (e.g., access to documents is all or nothing, can't go file or folder level - custom fields are located in one area only
Catheryn
Environmental Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2019
Great intuitive HRIS for small to mid sized businesses
The software doesn't do everything that I'd like it to do now but I've used many HRIS and there is always something that is a miss in any system. But Collage seems to listen and is constantly launching updates and improvements and I know they will get there. The service people there are always trying to make it better. It really is a system and company geared to truly supporting our business and HR people out there.
PROSI really like the software if intuitive as an HR person. The customer service and support has also been great so far. The feature suggestion button is great and they actually do listen to customer feedback. The connection to our benefits is a nice feature. The ability to set email reminders to employees is also great.
CONSIt is still evolving and there are some small enhancements that need to be done but I have confidence they will get done over time since Collage seems very in tune with their customer. The performance review module is good but needs some ability to be able to set dates to launch it in the future and to also repeat those dates and as of now you need to set a launch date each and every time for every single person. I'm not so sure about exchanges with payrolls and other systems.
Anisa
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed June 2017
The tool is easy to use but does not have many features
We moved off from Google Spreadsheets and now we can store all our employee data in one place. It is a lot easier to book time off vs our old way.
PROSIt's free and easy to use. It pulls basic reports that you need at the moment and it's better than maintaining data in Google spreadsheets, however there is so much more that you should be able to do with the tool.
CONSIt could have so many more functionalities, starting with compensation history. Also another huge downer is the fact that you cannot have different access levels to the information. IE direct managers should be able to look at their team's info.
Vendor Response
Thanks for the feedback. Some of your suggestions are currently in our pipeline: Comp history by end of June, manager permissions is now available - ask your account manager for more info. Have a great day!
Replied June 2017
Michael
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Hr Review
It is a tool that affects us positively.
PROSThe time management and employee profiles are very easy to use.
CONSThe integration into other small business platforms like QuickBooks would be great.
Nav
Law Practice, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Collage Review
Performance check in but not for year end of mid year. Vacation/ Personal Day requests
PROSHow easy it is to navigate through the system. Minimal training required for staff--- which is a plus because there is less resistance to learn a new software.
CONSNo option for taking lieu time with overtime or subtracting overtime when someone wants it paid off. Right now it's going into the system and subtracting it. Hours entered for overtime are a percentage of the number of hours worked in a day rather than listing worked 45 minutes overtime it's .7--- confusing for staff
Corrina
Real Estate, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
Excellent for a small business
Easy and simple to use. Always updating and improving their product. Easy to contact customer service who always answers my questions in a timely manner.
CONSSome improvements could be made with annotating documents. There should be an option for us to be able to create our own dynamic fields.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Basic, but it does the job
Track employee information in one spot! Helps to make onboarding, offboarding and vacation/time off requests easy.
PROSGood system when it was offered for free. Makes onboarding/offboarding easy with customized email reminders to make the experience seamless. Allows a company to have important information in one spot. Also great for tracking vacation and time-off requests.
CONSNo longer offered for free. Great for small to medium sized companies, but I wouldn't recommend it for a larger company. There are comparable options out there.
Kathy
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Collage makes life easy
Excellent
PROSKeep track of Employees files, Onboarding so easy, Employee signature. Over all just Excellent.
CONSTakes a little time to work around Support is A+ Chat email etc.
Reason for choosing Collage HR
Worked with it in the Past so brought the program into my new organization.