Connecteam Software

4.72 / 5 (86) FrontRunners

Our advisors have recommended this product 1 time in the last 30 days

What is Connecteam ?

Connecteam Time Clock is a workforce management system that is suitable for companies from a range of industries including retail, food and beverage, transportation, construction, and healthcare. Companies can create and personalize their own app for employees using Connecteam’s product.

Real-time communication is available through chats, updates, and notifications. Employees can develop their job-specific skills using Connecteam Time Clock’s training courses, procedure manuals, product catalogs, and surveys. The dashboard allows employers to manage business from one location. Features of the dashboard include asset management, employee performance and productivity tracking, and real-time workforce insights.

Team collaboration is possible ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

86 Reviews of Connecteam

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(66)

66

4 stars

(17)

17

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 86 results

February 2020

Scott from Smarter Security Solutions LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Reasons for Choosing Connecteam

Save money. Everything in one application. 24/7 live support.

Response from ConnecTeam

Replied February 2020

Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)

July 2020

Pia from Surf Life Saving Northern Region

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Connecteam:

Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.

Pros

When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP! Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!

Cons

The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

Reasons for Choosing Connecteam

price and features. Couldn't find a product that had an LMS that would work for me and then found connecteam has LMS capabilities inside an EMS?! Its like I hired an assistant and a staff coach!

Response from ConnecTeam

Replied August 2020

Pia, Thank you so much for taking the time to write this amazing review! We love having you as a Connecteam customer! Stay tuned, the next few months will be EPIC! Oh, and we LOVED the Forest Gump scene reference :)

February 2018

Tamara from Morning Sunshine Breakfast Treats

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

February 2018

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Replied February 2018

Hi Tamara, Thanks for leaving a review! Glad to hear you liked Connecteam despite it missing a few things you were looking for. Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles. We'll also be introducing a mobile manager app in the very near future.

July 2020

Don from Bald Guy Brew Coffee Roasting Co.

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Save time and money with Connecteam

During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.

Pros

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Cons

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Reasons for Choosing Connecteam

Excellent-over-the-top-response time for communication and help.

Response from ConnecTeam

Replied July 2020

WOW Don! Thank you so much for taking the time to write this amazing review! We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it! Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed! Thanks again for being so awesome :)

February 2020

Shanna from Lightning Oilfield Services, Inc

Company Size: 201-500 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Connecteam has been a complete Game Changer for our company!

Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!

Pros

We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!

Cons

I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!

Response from ConnecTeam

Replied February 2020

Wow Shanna!! Thank you so much for taking the time to write a detailed review about Connecteam! Connecteam's development will never "end" :) We're always adding more and more capabilities, improving existing features, and use customer feedback to pursue the best in class product experience!