All DATABASICS Time Reviews
1-12 of 12 Reviews
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Michelle
Computer Software, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Very happy with Data Basics!
Great customer support! Our team was very responsive and Young is a fabulous implementer. She listens carefully and is very good at customizing reports and the user experience.
PROSEase of transition out of our old software and once transitioned the invoicing process time was cut in half. We also improved accuracy and efficiencies in other areas.
CONSNot always as intuitive as we would like but once you use it you learn to get around fairly quickly
Reason for choosing DATABASICS Time
Less complicated, better price, good customer service
Reasons for switching to DATABASICS Time
We wanted integration with Sage Intacct
Vendor Response
We'd like to thank you again for taking the time to write this review. All feedback is highly appreciated, as it enables us here at DATABASICS to further develop our products and services.
Replied July 2022
Suraj
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
The app (desktop and mobile) is quick, easy to use and the promptness of the support team is crazy.
I can easily submit my reports.
PROSI have been using the app since almost a year now, and I still don't find it tedious to submit my time every day. The reason being -- how quick and simple it is to use the app. I have added the clients and time codes I frequently use to my favorites, and in literally 4 clicks I can submit the time. If I need any assistance, an email or call to the support team has always been helpful. The promptness and the flexibility of the team is applauding. If you like traveling, then the cover pictures will make you wonder what are you doing in front of that screen. The app that my previous employer used for time tracking would make me wait until Friday to do my time-sheets or until the deadline was approaching, but with Databasics I can do it every day with so much ease.
CONSIn the last one year I have never come across anything major. The only problems I had to deal with were few glitches, which would stop after restarting the app.
Vendor Response
Thank you for your positive review of DATABASICS Time & Expense! We are delighted to know that you have found the app, both desktop and mobile versions, quick and easy to use. Our aim is to provide a solution that simplifies daily tasks, making the process of submitting time reports an effortless experience. It's great to hear that our support team has been helpful, prompt, and flexible, as we strive to ensure your satisfaction and provide timely assistance when needed. We appreciate your feedback regarding the occasional glitches. We continuously work on improving our software's performance and reliability, aiming to resolve any issues and provide a seamless user experience. It's fantastic to hear that DATABASICS Time & Expense has brought benefits to your daily routine, making it easier for you to submit your reports. Your satisfaction and continued partnership are important to us. Please don't hesitate to reach out if you need further assistance or have any suggestions in the future. We're here to help and are committed to ensuring your positive experience with DATABASICS continues.
Replied June 2023
Jim
Information Technology and Services, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Comments on Databasics Time Module
Overall the experience has been above average. Customer service response to our questions has been good.
PROSThe timesheet interface is intuitive and easy to use.
CONSSince this is a SAAS solution we can't customize the product to meet all of our specific needs
Reason for choosing DATABASICS Time
At the time of purchase the Costpoint module was more expensive and seemed to be missing some features that Databasics offered
Vendor Response
Thank you for sharing your review of DATABASICS Time! We're pleased to hear that you find the timesheet interface intuitive and easy to use. Our aim is to provide a convenient and user-friendly experience for every user. We appreciate your feedback and will continue to work on enhancing our product to cater to the specific needs of our customers where possible. It's wonderful to hear that you chose DATABASICS Time based on the features and value it provides. Your satisfaction and continued partnership are important to us. We're glad that your overall experience with DATABASICS Time has been above average, and that our customer service has been responsive to your questions. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. We're here to help and we're dedicated to ensuring your experience with DATABASICS remains positive.
Replied June 2023
Anna
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Timesheets for Non-Profit Organization
Databasics Timesheets is the perfect fit for our purposes as non-profit organization. In parallel to implementation of Databasics Timesheets we had internal restructuring of our Projectportfolio, thanks to flexibility of the tool our internal processes were not impacted. All changes due to internal restructuring could be implemented without delays. The tool is easy to use so we see a high adoption across organization. User support is very responsive and quick. Built in reporting facility is very convenient for the users, approvers and management. The tool is easy to maintain and the changes are effective immediately
CONSUser are missing the full catalog of projects maintained in the system. In cases where the company has multiple countries and many project it would help if the user can see the entire catalogue of projects available, instead of trying out via search function
Reason for choosing DATABASICS Time
License cost Easy reporting/analysis Ready to go system
Vendor Response
Thank you so much for your thoughtful review of DATABASICS Time. It's so great to hear that it's the perfect fit for your organization. We also appreciate hearing your feedback about the full catalog of projects. We invite you to reach out to our award-winning support team at support@data-basics.com to see if this might be something we can help you with. With all our best, The DATABASICS Team
Replied May 2021
Dyanna
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Easy, quick, user friendly
Can access it from anywhere, has a mobile app and is easy to use.
PROSI like that we can customize it to our needs. We have different time "exceptions" and once we set up the rules/guidelines, it's all set and ready to go and works for each employee. If something doesn't work, it tells you why. Saving billing lines to your "Favorites" and the copy/paste function helps save time in future time sheets.
CONSThe time out feature. I've added a line/time and when I went to save it, it had timed out and I had to log in and do it over again.
Vendor Response
Thank you for your review of DATABASICS Time & Expense! We're glad to hear that you find our software easy, quick, and user-friendly. It's great to know that the customization options are valuable to you, allowing you to adapt the system to your organization's specific needs for different time "exceptions" efficiently. Moreover, features like saving billing lines to "Favorites" and the copy/paste function contribute to a streamlined user experience. We appreciate your feedback regarding the time out feature. Your experience is important to us, and we understand how inconvenient this issue can be. We will consider this feedback as we continue to enhance DATABASICS Time & Expense to provide the best possible user experience. It's a pleasure to know that the benefits of our software include accessibility from anywhere, a user-friendly mobile app, and overall ease of use. Your satisfaction and continued partnership are important to us. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. We're here to help and committed to ensuring your continued satisfaction with DATABASICS.
Replied June 2023
Song
Medical Devices, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Simple & Effective
Very good. Low maintenance and easy to use.
PROSEasy to use for end-users and admins.Timesheet software that just works well.
CONSEasier to use reporting module but this is minor.
Vendor Response
Thank you for sharing your review of DATABASICS Time! We're thrilled to hear that you find our software simple, effective, and easy to use for both end-users and admins. Our goal is to provide a reliable and efficient timesheet solution for your organization. We appreciate your feedback regarding the reporting module and will consider your suggestion as we continue to improve and enhance DATABASICS Time. Your input helps us identify areas where we can further streamline the user experience. It's wonderful to know that DATABASICS Time has been low maintenance and user-friendly for you. Thank you for your ongoing support, and please don't hesitate to reach out if you need assistance or have any additional suggestions in the future. We're here to help and are dedicated to ensuring your continued satisfaction with DATABASICS.
Replied June 2023
Preshana
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
DATABASICS Suite Review
My overall experience has been good thus far. It was a bumpy start, which is expected for any program. However, the overall day to day use has been great.
PROSThe software is easy to use on the admin side. The user interface is straightforward.
CONSThe jasper reports, this is not a dislike, but more of a growth area for me. The problems that I do have with the system the support team is extremely helpful at assisting with these task. Specially, CSRs.
Reason for choosing DATABASICS Time
DataBasics was able to integrate with Microsoft SL
Reasons for switching to DATABASICS Time
New budgeting system
Vendor Response
Dear Preshana, Thanks for leaving us a review. We are thrilled that you loved how easy the software is to use for admins; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also appreciate the feedback on the Jasper reporting. So, thanks for your thoughtful words and we look forward to continuing to provide above-and-beyond customer service for your organization. With all our best, The DB Team
Replied January 2020
Rohit
Verified reviewer
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
I use DATABASICS for my weekly time cards.
I like how I can save the time code and activity, so I don't have to locate the same codes every pay period. I also like how I can easily the time sheets from the last few pay periods right after logging in, without any additional work on my side.
CONSI think it is hard to see the dates/times for the entire pay period in one screen. Meaning I have to scroll right and left to view all the times i have entered, when I am still in draft mode. It would be nice if the entire pay period displayed on the screen without having to do this.
Vendor Response
Thank you for your review of DATABASICS Time! We're pleased to hear that you find the ability to save time codes and activities beneficial, as well as the easy access to previous time sheets. Our aim is to streamline your time card experience and make it as convenient as possible. Your feedback on the visibility of dates and times for the entire pay period is greatly appreciated. We understand that having to scroll back and forth can be cumbersome, and we will take your suggestion into consideration as we work on improving the layout and user experience of DATABASICS Time. Thank you for your valuable input and continued partnership. Please don't hesitate to reach out if you need assistance or have any further suggestions in the future. We're here to help and are committed to ensuring your experience with DATABASICS remains positive.
Replied June 2023
Auliya
Staffing and Recruiting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Ease of Use
no complaints, happy with quality of service
PROSMy favorite part of the software is how easily its customized. From the Jasper reports to csv's; the support team has also been instrumental. They have some of the quickest turn around speeds to any ticket submitted!
CONSDifficulties revolve around our contract requirements and lack of scheduling software and biometrics - outsourced the clocks.
Vendor Response
Dear Auyliya, it is because of customers like you that we continue to improve as a business! Please reach out if we can help again in the future!
Replied July 2022
Christine
Professional Training & Coaching, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Databasics and Solomon 2018
Comparing what we had with Solomon 2011 and integrating with Solomon 2018
PROSFunctionality with Solomon 2018, replaced the previous time keeping software
CONSThe cost to implement, the time to implement.
Reasons for switching to DATABASICS Time
The time keeping program was no longer available with the upgrade to Solomon 2018
Vendor Response
Dear Christine, thank you for letting us and the community know about your fantastic experience with us! We look forward to continue our partnership.
Replied July 2022
Alicia
Staffing and Recruiting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Staffing Company
Databasics customer service is some of the best. They walked us through implementation and have continued to be there when needed afterwards. The mobile app is rather intuitive and easy to use and the approval process is easy.
PROSDatabasics was patient and helpful during the implementation. We had a lot of unique situations and they programmed them into our setup. We like the ability to use the multi-tiered approval process. Whenever we have run across issues or ways to improve the platform they have listened and the product continues to get better.
CONSThe reporting is difficult to use if reports are not already set up for you.
Vendor Response
Dear Alicia, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to continuing to work with you!
Replied July 2022
Pam
Security and Investigations, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Time keeping review of Databasics
Good customer service, highly customizable product.
PROSIt is highly customizable to our unique needs.
CONSLots of Reporting and structuring options, but it is not intuitive
Vendor Response
Dear Pam, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Replied July 2022