Dayforce HCM Software

4.26 / 5 (640) FrontRunners

Our advisors have recommended this product 39 times in the last 30 days

What is Dayforce HCM?

Dayforce, provided by Ceridian, is a cloud-based solution for Payroll, Benefits, Workforce Management, Human Resources, Talent Management, Document Management, and Analytics. As a single application, Dayforce provides organizations with access to real-time data and results from all domains of HCM. With one employee record and one user experience, organizations can find and hire the right people, create schedules that support work-life balance, manage employee development, process pay and administer benefits, all while monitoring compliance throughout the employee life cycle.

Dayforce transforms human capital management from a collection of disparate systems reliant on fragile interfaces to a single, robust, real-time application. By providing a single applica...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

640 Reviews of Dayforce HCM

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(276)

276

4 stars

(267)

267

3 stars

(78)

78

2 stars

(11)

11

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 640 results

November 2017

Diane from Hartz Mountain Industries

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Our experience with Day force has been great from Implementation on. We never felt alone.

Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.

Pros

I love that it is one solution. No more imports, no more worries about data dropping off. The test portal allows us to set up new deductions and earnings, and test them before putting them into production. The future dating feature works really well. It allows us to enter increase early and test them in a future payroll to see how the employees pay check will look, and gives us more time to audit our changes thus relieving some of the stress that comes with year end. The education portal is a big plus. It allows us to learn at our own pace, and to schedule that classes that are helpful for each administrative role.

November 2020

Kelli from MCR

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

November 2020

Managing your own settings means lots of potential for success and mess

Honestly, I am pretty neutral at this point. For each thing that has changed for the positive, there is something else that has changed for the negative. I am still optimistic this will work out for the better in the long run but as in my previous comment, implementation has been extremely difficult and we are in a severe situation with our clients and investors on the 401K funding situation.

Pros

-Ability to control the majority of your settings -Real time gross to net calculations -Great payroll auditing tools -Many standard reports and ability to tweak them to your needs -Auto setup of a lot of policy assignments based on data management criteria - eliminates human error

Cons

THE IMPLEMENTATION PROCESS - We went through at least 3 weeks worth of work to gather all our settings, decide on how we would like it built, did research on the best way to put our data in the system, even received guidance from one of their recommended consultant groups, THEN went through 16 hours of Discovery calls to talk through how we wanted the system setup. In the end though, all the job codes and mapping we requested at implementation went out the window and they setup the system based on the data from our old provider, which was a mess and part of the reason we moved in the first place. We are now a year into this project and 6 months post-live and are STILL trying to cleanup the mess caused during implementation. My time and my team's time is dominated by this cleanup process. Lastly - we are currently have a major struggle with funding our 401K. Apparently, 401K funding is currently only done via check and NOT ACH. We have 3000+ team members and 90+ locations - we cannot have that many 401K checks being cut bi-weekly. In order to setup as an automatic feed, there would have to be a separate file feed for each location, based on software limitations - which means 90+ file feeds - all associated with a cost to build and to maintain should there be a change required. I truly believe (and hope) that once it's all cleaned up and all settings are the way we need them to be - we will be in a much better place but this process has been extremely difficult.

Reasons for Choosing Dayforce HCM

The structure of team members have ONE record that is references by all the modules as opposed to multiple databases/records throughout the modules.

October 2019

Helen from Kirby Risk Corp

Company Size: 1,001-5,000 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

October 2019

Dayforce - Implementation Beware

Bumpy at best. Some days I actually say I miss ADP.

Pros

I like the 'one' database aspect the best.

Cons

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Reasons for Choosing Dayforce HCM

Recruiting module was most robust (the one module we do NOT have running and will probably abandon at this point). We also liked the GL feature - which does work well and was implemented by the one rockstar of our implementation team.

November 2020

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

November 2020

Not userfriendly but to discover

Overall, it was painful at moments (because of all the issues) but I'm happy I only had one centralized system to work with.

Pros

I worked with Dayforce from Ceridian for over 2 years. It was difficult to implement it but what is good with this system is how EVERYTHING is centralized, employee information, payroll, timesheet, time off request, onboarding, etc. This is GREAT, it saves time. They do have FEW but VERY competent technical support specialist that we can rely on but unfortunately, not all of them are able to support you properly.

Cons

The problems with Dayforce are that EVERYTIME you want to do a modification (vacation calculation per example) it cost you money. Every time they do a modification based on what you asked, it will impact something else (since everything is centralized) and most of the time, their customer support team are not specialized enough to know what changes impacts what. It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.

October 2019

Chiquitta from Hosparus Health

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2019

Dayforce User

Dayforce allows our organization to house all of our employee records and performance reviews. Previously we had ADP and we had issues with retaining employee records with accurate information.

Pros

Very easy to maneuver through screens once you get the hang of what you want to see.

Cons

Terminated employees were not included in the search feature but this has recently changed and a box has been added to show those employees.

Reasons for Choosing Dayforce HCM

Dayforce seemed to have alot of the features that we were needing to be more efficient with our processes. We are excited to utilize the dashboard so that we can see where we can make improvements.