Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

This is a great tool to help with day to day task of scheduling staff, it does exactly what I wanted and staff are able to request holidays and see their shifts easily

Staff are able to see their shifts, no print out of rota's required Being able to repeat weekly rota's without having to repeat typing

That staff are not able to make changes to their shifts or see that other staff are on holiday

I have to buy it because the owner requires we do but I find the product to be unreliable and glitchy

Everyone can use their phone to clock in and out

It is a very glitchy app and most of the time my team can not sign in and out on it, or they do sign in but when they go to sign out it says they haven’t.

Have called support a few times with the set up initially and always helpful and solved each issue.

Very simple after set up to schedule and adjust shifts, holidays and days off across the business. Payroll calculation including holidays is simpler than other software we used previously.

None so far and have been using the software over 2 years now.