FocalReview
About FocalReview
FocalReview Pricing
$26 per employee per year for 2000+ employees
Starting price:
$26.00 per year
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for FocalReview
1 - 5 of 19 Reviews
Ruth
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Everyone is happy with FocalReview!
We used to use a huge spreadsheet. Obviously, this is much better. It allowed the managers to go in and adjust comp and bonus info without asking us to parse out their sections of the data. Overall, this worked extremely well.
PROSFocalReview was easy to use and everyone was happy with it. The thing I liked most was the responsiveness of the support team. They were amazing.
CONSI'm sure there are things that can be improved, but I can't think of any right now.
Vendor Response
Thank you for the glowing review. It was an honor to work with such professional team at Intermedia. With our latest release 9 we look forward to showing you a few new features for your next pay review cycle. Appreciate your support. Julie
Replied June 2021
Darcy
Computer Software, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The best investment we have made for our Total Rewards Team & Employees
FocalReview has made our annual compensation and bonus planning so much easier for all users.We no longer need to keep awful spreadsheets - the tool does it all!
PROSeasy to use, quality UX, easy integration with our HRIS/Payroll system
CONSAt times I need to ask the SpiraLinks team for assistance as I occasionally forget the navigation path and or steps to some Admin areas/tasks
Reason for choosing FocalReview
We believed this to be the most visually appealing and provided more offerings than the other products we reviewed
Vendor Response
Thank you Darcy - you rock! Appreciate the kind words - the Team and I thank you. Julie
Replied February 2023
Megan
Biotechnology, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Excellent Customer Service
Overall, the experience was good. The customer service is top notch and I think that adds so much value. The system is very easy to use for the employees.
PROSTheir customer service is fantastic! I think the end user functionality is easy to use. It is a clean design and has a lot of features and items that can be customized.
CONSTo be fair, we had a tight deadline to roll out the product so I don't think we have learned how to manage the system ourselves very well. In that regard, the system is not very intuitave or easy to use.
Vendor Response
Thank you for your input, especially references to "top notch" customer service. We will endeavor to address the items above.
Replied January 2024
Teresa
Computer Networking, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
FocalReview Tool Feedback
Not only is the FocalReview tool flexible and allows the company to add new functionalities, but the team as a whole is listens, is open to new ideas and willing to develop the functionality!
PROSIt's flexibility to build additional features as the business grows and additional forms of recognition are added. This year introduced flexibility in changing the target variable. Last year considered adding equity grants and Total Rewards Statement. Delayed as both were not approved by the Board.
CONSSome reporting that can be used to audit company data submitted. Suggest a simple report writing capability so don't rely too much on technical support. Also, it would help if there are available online "how to" guide/resources.
Reason for choosing FocalReview
Used it in another company and contributed to its initial product.
Vendor Response
Thank you Teresa. We appreciate the kudos and ideas for our product road map! Julie
Replied March 2023
Alex
Insurance, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
FocalReview for Ardonagh
Very positive - extremely helpful and pleasant staff, and very collaborative not only during implementation but also during BAU usage.
PROSImplementation was very flexible - the software can really be whatever the business wants it to be.The ongoing support during the pay review and bonus process from [sensitive content hidden] is second to none.
CONSPotentially a few more "off the shelf" dashboard type graphs - but given how unique each client's interface will presumably be I can see that this is not easy.
Vendor Response
Thank you Alex for your review and suggestions for next cycle. We hope to work with you on refining FocalReview to suite your team even better. Regards, Julie
Replied February 2023