Excellent experience with the product

It saved us from Chaotic spredsheets and excel sheet reports. Brought efficiency to the team

Nothing much. The ATS was excellent and met our needs

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works very well off the shelf.

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards . Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

I haven't found any Pros till now even after paying this much amount

(1) No Customer Support (2) Testers can't find their bugs (3) Developing team can't solve their bugs (4) Every time they want you to prove your problem and share your recorded screen with them (5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail. (6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload. There are many more Cons but I guess this much will be enough to help you...

the overall experience is wonderful.

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access. finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

data download option. the reporting format can be more simple and more effective

Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

UI is pretty easy to use Integration with existing tools could be done with ease and quite efficient simplified scheduling and hiring

The navigation could be tricky sometimes.

Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Awesome experience. Still you need to manage payroll and reimbursement by your own

Very detailed features available in this Saas model software.

Payroll not available in India, I am expecting this.

The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam.

Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive.

Ease of use and self explanatory, streamlined the entire hiring process

Integration with HRMS, Offer Letter Drafting Limit on Resume Parsing

It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

Overall the experience is very good with the same, I will recommend the same to my friends all.

- The best thing is it has a very powerful tracking and reporting system. I can generate all my reports on a single click. - It based on SAAS, hence can use anywhere to everywhere - It has a mobile app as well for fast and quick checks - It got integrated with almost every mailer and test websites

No cons as such but I do face difficulty using the same in low network speed. It requires a high-speed internet connection to load and work properly.

The customer service is good. They really try to work and explain the system issues and come up with work arounds.

We really like the parsing of resumes, the pushing of the job to multiple job boards and the ease of coordinating live job postings right on our site. The features within each candidate profile is robust and quite adaptable in terms of recording comments, uploading other types of documents, customizing statuses. It makes managing through multiple candidates easily.

The ability to search keywords is not there. The program expects you to manually tag keywords to make them searchable or reportable in the future. That is very time consuming. They have a great feature that parses the keywords out, but those are not searchable (yet). Also importing resumes from a prior tracking system did not work well. We could not import our comments on each candidate profile from our old system.

Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite there yet.

For hiring and onboarding new staff freshteam is great. Also used for staff documentation.

Lack of functionality’s and integrations.

Looking forward to use for many many upcoming years.

1. Customer Support is one top pros would like to highlight to upcoming user I can say from my exp. 2. Ease of depolyment. 3. Intergration with many 3rd party tool 4. Tracking any candidate is cake walk here.

There no such which affects business process.

It simplified our candidate tracking. The level of automation which we are able to achieve is amazing.

Resume parsing and display, especially word document is not good.

In addition to the software being so easy to use, the customer service experience has been absolutely fabulous. Every representative has ensured that all my needs were thoroughly taken care of and always extended additional assistance, making me feel like I was like their only client.

This ATS was by far the simplest ATS I've used and had to implement with a company. The step-by-step instruction guides was so easy to follow and also very easy to locate.

I've had no complaints whatsoever with this software.

It's a good software and can grab the market if it can offer more profiles.

It's easy to integrate and use. We didn't require much of training to start using it.

There can be improvement in number of profiles available, which should be more relevant also.

I like it's native design and ease of use. A large portion of my company uses this tool frequently.

We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.

Employees are able to change their own personal details rather than coming through HR Employees can view contracts and benefits information rather than coming through HR HR can access salary information and dates salaries changed

FreshTeam is easy for employees to use and keep their details updated, additional fields can be added to make the information relevant and being able to do reports can save time for a busy HR department.

We have staff who book holiday hourly so are unable to use the holiday feature at present, we have been assured the feature will be available soon.

Overall experience is very nice. It did not take us much time to decide to go ahead with Freshteam after using the trial account. Earlier it was difficult for me to track the applicants and remember everything. This has made my work easier and helped me to save time.

Almost everything. Easy to use, easy to track the applicants, easy to schedule the interviews, easy to give feedback, and easy job postings. The software is amazing.

The only thing which can be improved is job posting on LinkedIn. Once the job is posted it takes time to appear on LinkedIn. If this can be done immediately that would be helpful. When vendors add candidates to the portal, they should see only their names. They can see other vendors' name as well while adding the tag. This I feel can be improved.

All of the features within the platform provide an excellent base for small start-ups looking to scale their team. We have been using FreshTeam from the point at which we were 4 people. We are currently 20+. The automatic workflows save a huge amount of time

There is no centralised scorecard for interviews.

User friendly Compatible with LinkedIn and other Job portals easily schedule interviews ,compatible with platform like gmeet ,zoho etc Keep a track of candidates ,panel and feedback.

Wish Customer support would have been better and can provide timely resolutions .

Great to have all employee details in one place, great resource for recruitment needs. Some issues with customer service and additional options which were promised to be changed by a specific quarter which we are still waiting for.

Recruitment aspect- ease of posting jobs onto careers page and other free job boards, integration of other apps such as Docusign for onboarding documents.

Some elements are difficult to edit and involve a long process to edit a small detail, limited customization.