Eliminated paper reviews. Allowed a small company to have an affordable tool to manage performance.

Journal entries, virtual suggestion box, electronic acknowledgements, customization of the software, excellent customer service

Setting up the evaluation templates at first can cumbersome since you have to enter information in two different areas. But once a template is established the rest are easier to develop.

GoalSpan made goal setting and tracking progress effortless. The AI assistant is super helpful in providing insights and suggestions

I would like to see more customization options with the interface like with different graphs, but it's a minor concern

It's incredibly user-friendly. I think it's a must-have tool for anyone looking to streamline their performance management process.

This is a great tool for Managers and Employees to stay on task for company and personal goals. I found the system to be very user friendly for the most part.

One of the things I didn't care for was setting up events. Another area I struggled with was deleting or making changes on goals.

The software saves time and makes a recurring task of Performance Reviews - setting-up, completing, and storing, a painless process . You can also utilize it to set goals for employees, and communicate with or create notes for an employee, or track an employee's progress. I would recommend that any business with 5+ employees look into it! There is much value in this system.

It is easy to administer the online system. I went in this year, a little behind schedule, updated my 17 employees information, and scheduled the task of delivering the reviews to our employees and their managers. I used to need assistance for setting up this process, but this year, I was intuitively able to do this myself in less than 15 minutes for email notifications to go out to each person, due to the continual improvements that are being made to the system. I was honestly impressed with how user-friendly it is now. GoalSpan has made a time-consuming , HR duty very easy, if not, enjoyable.

From an Administrator perspective, you cannot control when and whether the managers complete their tasks or not. You will notice the Employees will complete in a timely manner, but Managers have other priorities and you will have to keep sending notifications and following up with them and explain how it works, most likely!

I wholeheartedly recommend GoalSpan to anyone seeking a comprehensive performance management soluon. It's fantasc.

GoalSpan's customer support is top-notch. They are always available to assist, and their responsiveness is impressive. The real-me feedback has helped us foster a culture of connuous improvement.

While GoalSpan offers a great range of features, using all of the features could be a bit overwhelming for very small teams.

GoalSpan has streamlined our performance management process. It has improved communication, goal alignment, and employee engagement. It's a powerful tool for achieving objectives.

I recommend GoalSpan to anyone seeking a performance management app that truly delivers. It has exceeded my expectations. What sets GoalSpan apart is its simplicity. Setting goals and sharing ideas couldn't be easier. The AI-powered assistant is a fantastic addition, providing valuable insights. The customer support team deserves a special mention. They are always quick to respond and resolve any issues.

I have very few complaints, but I'd love to see more integrations with other productivity tools in the future.

I would absolutely recommend it to anyone in need of an efficient performance management solution. It's incredibly user-friendly and has greatly improved our processes.

The best thing about GoalSpan is its user interface. It's clean, intuitive, and requires minimal or no training.

The reporting capabilities could be a little more robust, but it's a minor concern and meets our needs.

The ease of functionality and the cost are benefits to my entire team to have more frequent and easily administered tracking on performance goals and reviews

From initial contact to implementation to use of this product on an ongoing basis the experience has been stellar. The best part of the system for us is the quality of the product for the cost and the ongoing responsive customer support teams

We have been using GoalSpan for 3 years and don't have any con's to report in the functionality of the system or the support when issues arise

GoalSpan is a great performance management app. It has very useful features, and would be a great solution for small to medium size organizations. Customer service requests are responded to within two hours during work. Their team has helped us navigate the app effectively.

Real-time feedback is a valuable feature for our team. Goal seng is easy, and all of the performance data reporting is great.

It doesn't have a separate app for mobile, and the native app needs some improvement in mobile.

Adaptability

GoalSpan has great customer service and is very responsive. They are also very adaptable to our needs.

I don't have any issues with the software. We use GoalSpan for quarterly goal tracking, which we have recently implemented.

GoalSpan performance management software is very easy to use.

If I need to update employee’s information I need to start over from directory- search the employee-updated and again start from directory too many steps.

A more robust way to track and enter goals.

The ease of accessing, adding, filtering and collecting data and statistics. We have been working with Goal Span at every turn and we appreciate their willingness to make modifications to the system as our company needs grow.

IMaybe if the comments on the landing page can be hidden or reduced somehow? Often looks busy. Otherwise ok.

User-friendly; easy to follow and navigate!

The transfer of knowledge in the settings.

Increased employee communication, strategic planning and effectiveness.

It is an easy to use, strategic tool that can be customized to fit your company's needs. The customer support has been outstanding. They have helped us in the customization, implementation, training of our employees and working through any user errors or computer glitches .

The biggest hurdle in implementing a review and planning process are the fears and misunderstandings that people have about it and the poor implementation by managers. Goalspan has gone the extra mile in providing support in these areas. I really don't know anything they could do better.

We are in the UK - the GoalSpan team are always responsive and helpful despite the time difference. GoalSpan drives good behaviour and provides a consistent approach to managing company and individual performance.

We have had to fiddle the system a few times as it is a little rigid in its approach but the GoalSpan team have been very accommodating and we have usually found workarounds to fit our process!

User friendly, logical system, the updates are acted upon customer feedback The support from the team at GoalSpan is excellent, I cannot praise this enough.

Changes / upgrades need to “promoted” before the change happens so users know.

GoalSpan has increased transparency, accountability, and engagement among our team members. It's a productivity booster!

I would highly recommend GoalSpan to anyone looking for a performance management solution. It's one of the best tools I've used in this space. It's incredibly clean and easy to use. Their customer support is also excellent. I like how responsive the team is and how they always go above and beyond to assist. The new AI features provide valuable insights and recommendations.

The 360 review could use some improvement but it's still quite helpful.

Ease of Performance Management.

Human Resources finds it easy to administer. Our employees find it easy to use. Hiring Managers like that it is customizable to how they manager their workforce.

The approval and submittal process for Performance Reviews is not so intuitive for employees and hiring managers.

Proven to be an effective tool, with excellent customer service

simple and easy to use, nice graphic interface, good user feedback

The survey feature is useful, but requires a bit more work to manage and implement.

Ease of use, integration with BambooHR and great customer service.

There is nothing that I can think of offhand.

The ease of providing continuous feedback, the tag wall makes it modern and fun for employees to use, the ability to create employee surveys to monitor engagement and feedback.

I look forward to additional future reporting capabilities and metrics to assist with talent management and succession planning.

It is simple, interface is clean. Easy to add goals and milestones. I think it's good for HR to do performance review and recommendations, but for regular user, there is not much we can do on there.

We use a different software for project management, and the this is basically another copy of the tasks for projects. Would be nice to be able to integrate with third party project management tools.