We just implemented this solution but we're excited to start sharing meaningful exit interview data with our leaders.

The ability to quickly implement an easy to use solution (with basic customizations as needed)

Occasionally during implementation the discussions were overly technical for me as the project lead

I have actually used the software as an interviewer and a viewer of videos. Both are great experiences. It has truly been an amazing tool for us as we have thousands of candidates apply in one posting. If not for the On Demand Audio and Video, I am not sure what we would have done to help us narrow down our candidate pool. Occasionally a candidate may have technical difficulties with the audio portion, but the tech team is always there to support us and assist the candidate.

I started using this software when it was audio only. In time, the video portion became available and enhanced the experience greatly. I love that it allows us to view thousands of candidates and narrow down our choice for face to face interviews to a viable, qualified candidate. It's a great experience for the candidate and end user.

I would like to be able to pull reports differently and faster. However, HarQen's tech support team has made many software changes for us over the years and have always been willing to make the product better and more tailored for us.

Love the ability to do interviews anywhere / anytime.

Easy to use/user interface and so simple to put together a campaign

no cons right now/ did not take the time yet to merge with Workday

There are a lot of things to like about Harqen's Voice Advantage. First, the customer service has been outstanding. The two reps we have worked with have always responded promptly to any questions or needs. They record questions, explain clearly how to navigate the system and have offered updated products, but do not push. We have only used the audio interviews. The system itself is easy to use and customizable. It saves HR so much time. We are able to hear from applicants as they answer questions specific to each job. We easily post the links internally, so managers can also review the phone screen and select the best candidates to move forward in the hiring process. For our candidates, the process doesn't take much time and they can access the system anytime day or night, which makes it very convenient.

There can be a time delay when new phone screen questions need to be recorded. Although we could record them ourselves, we choose not to. So we have Harqen record them for us and sometimes it might be a day or two before the questions are ready to post.

HarQen allows us to give candidates the option to record their interview rather than have a phone interview. This increases speed and convenience for candidates.

HarQen is easy to use for candidates and produces consistent results for us. The HarQen team is responsive and provides strong service when needed.

Recent updates in the software significantly improved the UI for candidates.