All HigherMe Reviews
1-25 of 26 Reviews
Sort by
Donovan
Verified reviewer
Recreational Facilities and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Simplifies the process
We enjoy the features of the service and the customer service is top notch. We have a steady stream of qualified applicants for each position. It's been a good service for us.
PROSThe visual presentation of our Careers page is very professional, and the 'text to apply' feature makes it easy to get potential recruits to the Careers page even when I'm out and about.
CONSIn the early days of using the service, there were many tasks that required contacting support. The numbers of these are decreasing as they iterate and it has become very user friendly.
Jonathan
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Service and Product on the market!
The service behind the software is what makes HigherMe so valuable. I am always able to correspond with support staff in a short amount of time and my questions and issues are always resolved quickly.
PROSThe interface is easy to understand and the support is a gamechanger.
CONSI wish there was an easier way to process completed interviews. The pre & post interview emails can be overwhelming.
Reason for choosing HigherMe
Pricepoint, streamlined interview scheduling, demo, and level of service
Reasons for switching to HigherMe
HigherMe is less expensive, offers more features and support, streamlines the interview & scheduling process, and does not consistently push add on products.
Diana
Food & Beverages, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2018
Review
The ease of it and the network of so many sites
CONSThe amount of no shows we get from applicants
Thomas
Restaurants, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Game Changer
I love learning more about what it can do. It has made my professional life easier and I also like the recaps as they are a proof of life, so to speak, in that the [SENSITIVE CONTENT] of the company has visibility of how many applicants I have contacted and how many are hired. The reporting is excellent.
PROSEase of use on desktop, laptop, and mobile. I can schedule interviews and manage the process with ease. It is a real game changer for me, particularly with the amount of job boards it populates. Very impressed!
CONSTHis is probably user error since I am only a month in on the platform, but I haven't found a rule that I can use to block out interviews. Such as no change to scheduled interviews the day of, or something like that. I look at and calendarize my interviews the day before and before I start the work day, but once I'm in the workday, a candidate can change or add an interview in that I am not aware of since I silence notifications during interviews.
Reason for choosing HigherMe
I polled existing [SENSITIVE CONTENT]in other markets to see what they used and why, and Higher Me was consistently highly rated.
Reasons for switching to HigherMe
Ease of use. Higher Me is a command and control dashboard.
Neil
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2021
Thunder Pies Hiring
We have used the platform on and off again for the past few years. We do not intend to leave again. The response on HIgherMe has been the absolute best in the industry. We have many times more applicants to work with than all other platforms combined!
PROSThe integration of the hiring platform was exceptionally fast and accurate
CONSNothing comes to mind. I had some issues with the HR platform that we initially wanted but we have since decided to not use it.
Reasons for switching to HigherMe
We needed results
Vendor Response
Thank you so much! We are glad that you have decided to stay and look forward to continuing to help you move people forward while earning your business for a long time to come!
Replied December 2021
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Multi-unit Managers - this helps a lot!
It has helped us improve our hiring program immensely.
PROSI'm able to keep track of my individual location managers hiring progress by simply logging in and seeing their tracking of each candidate.
CONSTalent pool functionality isn't 100% all the tie.
Robert
Law Enforcement, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
HigherMe is a game changer for digital recruitment and a great value
HigherMe has been incredibly helpful to our HR team. The software is intuitive and easy to learn. And the company's support team was standing by to help with questions as we launched the service, and easy to reach as questions pop up along the way. And within a month of using HigherMe, we've already had a full return on our investment.
PROSWe walked into this contract with HigherMe struggling to recruit new applicants. Within a month, we saw over a 500% increase in our applications. The software is easy to use, highly customizable, and a great value for the money. We are looking at taking advantage of the paperless onboarding part of the package down the line, but with just over a month of using the software, we love it.
CONSIt would be nice if we could remove the time availability block for certain jobs and like to be able to customize the FitScore criteria based on factors we designate.
Kathleen
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Very pleased with HigherMe
I was struggling with highering enough new staff, quickly enough. I had overpaid Indeed for help and while I did get applicants, in wasn't worth it financially. HigherMe is fairly priced. Their customer service is tremendously responsive- I'm having an excellent experience.
PROSEase of use. Clarity. Organized. The software improvements have been useful as well.
CONSI am not able to repeat the same message to each interviewee. I need to cut and paste in the information each time I invite someone to interview. I'd like to have my template within HigherMe instead of needing to use my googledoc.
Jamie
Restaurants, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed August 2019
Is it different than any other hiring resource?
It's given me just one additional avenue to find people, but....
PROSI get regular emails and it's easy to navigate the website, forward or communicate with applicants
CONSSoftware it's fine, quality of candidates is always the issue for the restaurant industry
Reason for choosing HigherMe
Intuitiveness, cost and honestly, just to try Quality of candidates, testing etc seems to not make any difference...
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Best Hiring Site
I was skeptical at first but HigherMe is awesome...we have hired a bunch of people using this site
PROSA lot of things, easy to use, good reach
CONSWe cannot see our own job ads, we like to check them from time to time
JOHN
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
HIGHERME SOFTWARE REVIEW
Overall positive experience thus far with Higherme. One recommendation I have is an auto-reply feature to let applicants know their information has been received.
PROSVery user friendly, helped me to organize and create talent pool seamlessly and efficiently. Support responds almost immediately and are extremely helpful, great customer service!
CONSNo cons at this point, all positive so far.
Mishalee
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Exactly what we needed
The product is easy to use, no matter how minimal your computer skills are.
CONSThere isn't anything that I don't like about the software.
Marie
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
HigherMe review
I love that it lets me know if someone has not reconfirmed their interview.
PROSHow easy it is to schedule interviews.
CONSThere is not anything that I dislike about it
Vendor Response
So glad you are able to grow and schedule interviews easier and more efficiently Marie! Reach out anytime if there is anything else we can do to help you.
Replied December 2021
Barrie
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Awesome in all areas!
The onboarding is very seamless and easy. Our applicants can easily fill out their paperwork.
CONSThe only thing I would say is I am not a fan of Docusign.
Amanda
Food & Beverages, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great company and product
Get a lot of great applicants and number of applicants has increased
PROSEasy to use and great place for everything to come together in one place
CONSWhich I could save addresses of interview locations outside of where our store is located
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Chief Operating Officer
HigherMe is very responsive to my recruitment needs and the team provides outstanding service and support.
PROSExtremely intuitive and productive for the applicant and the hiring manager.
CONSI have not heard any negative feedback from my team.
Dave
Verified reviewer
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2019
Higher Me helps Hiring for Me
The biggest problem was finding qualified candidates and HigherMe provides an abundance of potential candidates at a very reasonable cost.
PROSHigherMe does the initial screening for me so I don't have to consume my time reviewing applications and screening out the unqualified candidates. The program is very easy to use and intuitive. It is easy to find what you need and it is very logical and straightforward.
CONSThere really isn't anything I don't like as it does exactly what I want it to.
Bryan
Verified reviewer
Restaurants, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2019
Hiring tool
Got better candidates
PROSEase of use and the low cost . Good tracking system
CONSTook a while for someone to get back with me
Jim
Restaurants, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Higherme Review
I use Higherme for hiring staff.
PROSEase of us and great support. Easy to review applicants.
CONSBeing question based is a bit odd but once you get it set up correctly it works well.
Reason for choosing HigherMe
Price and functionality.
Ronald
Verified reviewer
Restaurants, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Pros & Cons
Very easy to use and stay on top of your hiring needs.
PROSVery easy to use and set up interviews. great way for managers to keep everything sorted and on a schedule with very little effort on your behalf.
CONSI do not like not being able to make and change my own postings.
Javier
Food & Beverages, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy + Amazing!!!
Great Customer service! Their executives are always ready for when I need to add posting or have questions regarding Higherme.
PROSThis software is very user-friendly!!!!
CONSrejections can't be schedule with time..
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Easy to use
This software is very user friendly and has given us great results!
CONSThere needs to be a true onboarding piece to complete the hiring process.
James
Restaurants, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Higherme Review
Sales and support are both very good.
PROSTracking all the applicants on the website.
CONSSomewhat in flexible if you want to use your own job application form.
Mike
Consumer Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2019
Owner
Easy to set up. However the area I am in it just did not work
CONSGot 0 Applications !
Tabitha
Restaurants, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed March 2019
New Customer
Overall, good but would like them to expand their technology.
PROSWe like the ease of set up and the affordability. This is a great way to test out a new technology without a lot of overhead or set up.
CONSLimited functionality - as the administrator I do not have access to to any of the technology. Customer service provides the information.