Great system for employee time tracking.

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Pros

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

I love Homebase and recommend it to other business owners

I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.

Pros

Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.

Cons

Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.

Overall great team communication software

We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.

Pros

keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),

Cons

The only flaw I can think of is I wish that customer service had live chat.

I've never seen so many bugs....

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros

Very easy to use. The user interface is very simple and easy to navigate.

Cons

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work. Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly. So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team. This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Amazing!

Pros

I love all the features of homebase. I have used several different scheduling products and homebase is by far the best! The scheduling, the ability to mass upload, the time clock, the time sheets, the reporting, the messaging! All of it is above and beyond anything I have ever used before! I would recommend this to anyone and everyone!

Cons

Only that I am not yet in a position to pay for the reporting features! I can't wait to use those!!