





HomeBase Dashboard Overview






Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.
Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.
Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android de...
HomeBase Dashboard Overview
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2019
Kevin from Lyft
Company Size: 1,001-5,000 employees
Industry: Internet
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Great system for employee time tracking.
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.
Pros
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.
Cons
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.
September 2020
Chris from Camp Bow Wow Eatontown
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2020
I love Homebase and recommend it to other business owners
I love it. I recommend it all the time to other Camp Bow Wow owners. Whether or not you know it, Homebase is utilized by many many Camp Bow Wow owners and all always speak highly of your product.
Pros
Everything. For starters, it's very user friendly. I also love the scheduling, time sheet integration, PTO, chat/messaging, integration w/ Clover is HUGE. Having the COVID checklist when clocking in is also a great addition.
Cons
Homebase has some small glitches or bugs here and there but we look past that. For instance, although it's been a month or two now that I've heard an employee speak about this, Homebase does not always give you a notification when you receive a chat message.
Reasons for Choosing Homebase
N/A
Reasons for Switching to Homebase
If you've ever compared Homebase to WhenToWork, it's pretty obvious why we switched. WhenToWork leaves a lot to be desired in many areas. Overall, Homebase is better (in every way) and has more to offer.
January 2021
Bryce from City of Hurricane
Company Size: 51-200 employees
Industry: Recreational Facilities and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
January 2021
Overall great team communication software
We have been using it for over 2 years and we have explored other options but always come back to basecamp because it is easy to use, cost-effective, and reliable.
Pros
keyword search options, project creation for teams, to-do lists, individual communications with team members, the fee includes unlimited team members (a big selling point for an agency on a budget),
Cons
The only flaw I can think of is I wish that customer service had live chat.
Reasons for Switching to Homebase
Cost. In basecamp, you pay a flat fee for unlimited users and groups.
April 2020
David from El Centro Inc
Company Size: 11-50 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
1.0
Customer support
4.0
Functionality
4.0
April 2020
I've never seen so many bugs....
Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.
Pros
Very easy to use. The user interface is very simple and easy to navigate.
Cons
I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work. Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly. So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team. This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.
Reasons for Switching to Homebase
Price. Features. Bamboo does not have scheduling feature.
Response from Homebase
Replied April 2020
Hi David - We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at reviews@joinhomebase.com. Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here. - Ryan
September 2020
Brittany from Transylvania University
Company Size: 11-50 employees
Industry: Education Management
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Amazing!
Pros
I love all the features of homebase. I have used several different scheduling products and homebase is by far the best! The scheduling, the ability to mass upload, the time clock, the time sheets, the reporting, the messaging! All of it is above and beyond anything I have ever used before! I would recommend this to anyone and everyone!
Cons
Only that I am not yet in a position to pay for the reporting features! I can't wait to use those!!
Reasons for Switching to Homebase
Homebase is a combination of deputy, when to work, and slack. I couldn't be happier!