What is Homebase?

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.

Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.

Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android de...


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Supported Operating System(s):

Web browser (OS agnostic)

294 Reviews of Homebase

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(226)

226

4 stars

(60)

60

3 stars

(11)

11

2 stars

(3)

3

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 294 results

January 2019

Kevin from Lyft

Company Size: 1,001-5,000 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great system for employee time tracking.

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue Ive ever had.

Pros

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, its a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. Theres also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur whos trying to track their time, set up easier ways to do so.

January 2020

Joshua from Bambu Tea + Coffee

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Much more than the Software we needed

We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but Homebase has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.

Pros

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Cons

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Reasons for Choosing Homebase

We felt that Homebase was much more inclusive overall allowing us to complete almost anything payroll related within one app.

October 2019

David from Kainos Team LLC

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

HomeBase Employee Scheduling

We LOVE HomeBase. It helps with scheduling of employees at our different stores with ease, especially working with part-time employees who need to block out their unavailability. Also like the TineOff request capability, so my managers can plan ahead for coverage. Out team members like the communications capability to request shift exchanges as well. Out store managers love the Time-keeping (clockIN and clockOUT) capabilities and late reminders. I like how easy it is to export the employees time-worked to our payroll software.

Pros

This is a very simple to use software and it is very easy to train our store managers to use it. It also gives visibility to All team members who is scheduled and for what shift.

Cons

It is really the best scheduling software. I do not have anything negative to day about it. The only thing that I wish it has, is the ability to have another layer of management report view that would allow my General manager to see that exclude those reports reserved for me as the owner. Current levels are "owner/general mgr", "store manager" and "user". It would be nice to separate "owner" reports from "general manager" reports.

Reasons for Choosing Homebase

We saw how easy it is to use HomeBase to schedule our employees and track their time worked. I like how it is easy to train new store managers to use it. I also like the various reports it gives me as the owner so I can get a better handle on our labir financials.

May 2019

Ivy from Orpheum Theater

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

May 2019

Good value for high volume independent contractor payrolls, but missing some features

Homebase has saved us a lot of time and heartache with scheduling part time seasonal staff. I haven't found a better solution for my business yet that is even in the same ballpark for price.

Pros

Homebase has a good timeclock function, and it allows for nice, intuitive departmental divisions that allow multiple managers to schedule and process timesheets independently. It's very affordable for managing teams of hundreds of part-time, casual, seasonal contract employees. Staff seem to be able to navigate the mobile app and shift-claiming process with relative ease.

Cons

Because I'm scheduling for an event-based business, I wish I could assign a Customer/Job to a shift and export the data accordingly. This would make my cost allocations easier for accounting purposes. I don't think there's a way for my team to see the breakdown of their tips and wages from the app, so I get alot of questions about that breakdown.

December 2019

Timothy from Creation Lab LLP

Company Size: 2-10 employees

Industry: Printing

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2019

Just okay

Overall the software itself seemed just ok, I couldnt easily find a way to add a specific job without assigning it to an employee. My hope was to have my employees clock in and choose a job, rather than me assigning one ahead of time, so that we could keep track of the number of hours spent on each project and the number of people actually touching a job before completion. From there we would begin to implement costs, etc. We didn't get that far because the annoyingness of being contacted too many ways too many times. Didn't feel worth it.

Pros

It was easy and free to sign up and try it which I think it great for a software company to offer so you can try before buy

Cons

Once we signed up I received 4 text messages, a voice call and multiple emails from our "new rep" who really wanted to chat about my account. Which if I wanted to chat, I would have called or got on the auto-chat that pops up every time I log-in. It was annoying enough that I closed our account after a few days.

Response from Homebase

Replied December 2019

Thank you for your feedback. It has been shared with our customer support team and sales team.