What is iCIMS Hiring Suite?

Support the entire candidate experience from start to finish with an end-to-end enterprise recruitment technology platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent acquisition platform, as part of a suite, or as individual products. By engaging passive talent and nurturing prospects, our Recruitment Marketing Suite empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Advanced Communications Suite transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates. Our award-winn...


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Supported Operating System(s):

Web browser (OS agnostic)

723 Reviews of iCIMS Hiring Suite

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(315)

315

4 stars

(308)

308

3 stars

(70)

70

2 stars

(19)

19

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 723 results

March 2020

Rachel from Total Spectrum

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

Recruiting with ICIMS

ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

Pros

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

Cons

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

November 2019

Rebecca from St. Joe Club & Resorts

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

ATS that has great value

We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

Pros

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

Cons

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

Reasons for Choosing iCIMS Hiring Suite

Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.

September 2020

Vicki from ADK Consulting & Executive Search

Verified Reviewer

Company Size: 11-50 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

iCIMS Saves Time & Money

Our overall experience is very positive. We love the configurability of the product so that we can make it unique for our business model. Their support team is fantastic.

Pros

Before we starting using the iCIMS applicant tracking system, we were doing everything by hand. Reports included. Our candidates were annoyed because we had no way to maintain a profile with their information, and so they would have to send us a resume and fill out an application every time they applied for one of the positions for which we were sourcing. Everything was laboriously saved in a Dropbox folder for our clients. Now everything is automated, our client have candidate materials at their fingertips, and we are far more efficient,

Cons

The learning curve to get up and running if you have not used an applicant tracking software is pretty steep. Anyone on your integration team needs to be able to devote a large amount of time to work with the iCIMS team to get everything set up. And the resume parsing is not the best.

Reasons for Choosing iCIMS Hiring Suite

We felt it would be the most usable for the way we do business.

September 2017

Tina from MOSAIC Technologies Group

Company Size: 201-500 employees

Industry: Mechanical or Industrial Engineering

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2017

Comprehensive system but lots of clicks to get there

There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

Pros

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

Cons

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

July 2020

Tanya from Tradehome Shoes

Company Size: 501-1,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great Software

Good!

Pros

I am not quite an ICIMs expert YET, but it is a great software!

Cons

Not sure, still learning. All seems pretty great though so far!