Easy candidate tracking, HR notes are visible to managers right away so no one has to email anyone else for an update. Everything in one place makes it soooo much easier to track.

The resume parsing for candidates could be improved, sometimes the resumes and their overviews get all out of whack.

I have been using JobScore for many years and many different small companies that I've consulted with. JobScore seamlessly integrates your workforce planning and puts the power in the hiring managers' hands. It simplifies the recruiting process, and allows you to communicate with applicants and hiring managers quickly. You can easily create a career page for your company if you don't have one yet. You can also post to unique job specific job boards that might not be listed on JobScore and using a tracking link to have them go directly to your ATS. The user interface is easy to use and the customer service is quick to response whenever I have a question that I can't look up in the help FAQs.

If you want to add more features such as preparing offer letters, you will need to pay for a monthly subscription, the basic free program is very useful on it's own, but to get the special features, you will need to pay. I recommend signing up for a free trial and see which features you like, because you'll want to be able to use all of the features when the free trial is over and you go back to the free plan.

A recent deployment/product update brought an internal job posting option. However, it would not work right. It asked for a resume as part of the job application, and had it is a required (which is what we want) but it would not display this way for the internal candidates that were applying. When I talked to customer support they had to escalate this to the "developers" to see what was going on. After a few days they got back to me and said that "you shouldn't be requiring internal employees to submit a resume anyways." Then preceded to tell me how our company should be recruiting internally. Wait a minute, who is the customer here? I was very surprised by this response. Especially as an Enterprise (highest level available) customer. I was told that the developers would fix it soon but it would probably be within the next few months. =0) Needless to say, they were not happy when I asked for a credit to or account for paying for a product that wasn't working correctly. I am not going to hold my breath for this to happen. =/

We started with the free platform (not sure if they offer this anymore). It was a great fit as we previously had no ATS and candidates applied via a generic email address " this was then distributed to all managers. Not a sustainable process at all.

- There are many lingering bugs with each deployment of upgrades. - Customer support is minimal to borderline nonexistent. Either leave a voicemail or send an email. Someone might get back to you within 48 hours. This is for the "Enterprise level" which is per month.

JobScore has been a great ATS system. So many features and functions were included to make my job easier and remain in compliance with our state laws.

JobScore was very user friendly, and if there was a function I needed, I was always able to request it. Their customer service team was very friendly and professional.

I did not like hiring managers skipping stages in the workflow.

I've personally used JobScore for two different companies, and I've yet to hear a single bad review. More importantly, our hiring managers and interviewers love the simplicity and intuitive platform. My immediate team uses JobScore daily, and the customer service is consistently quick and responsive to solve any immediate issues that my colleagues or I may have.

JobScore gets the job done, and it allows me to do my job on a daily basis. Overall, as long as it continues to progress and improve its integrations, I'll continue to highly recommend JobScore.