I oversee the hiring process for a 1300 employee school network. We hire around 400 new staff each year and have roughly 4000 applicants each year. We purchased Jobvite because of its user-friendly interface, the platform speed, and the multiple products that come rolled into one (video interviewing, reporting, pipeline management). Our application process is unique and we were able to customize the system for our use. Since purchasing in October, there have already been a lot of updates and improvements to products as well as new capabilities added. They have great customer service and listen to their customers' needs in making improvements (there is even an ideas section for current customers to make suggestions and have them be voted on).

We really enjoy the built-in video interview function. We also love the pipeline management, the reporting capabilities, and the overall ease of use.

We would really benefit from even more customization capabilities. Even though we love the video interview function, many of our applicants experience technical difficulties with it so it may help to make some system improvements there.

I love Jobvite! I was introduced to it at my company prior to Behavior Frontiers, and upon my inception at Behavior Frontiers I suggested Jobvite. The owners of the company loved it so we launched it. It has made the hiring process more streamlined, and easier for our team. I love it so much that we are now looking into the on-boarding piece, which I feel, will make it easier for our HR Team and it will be a better candidate experience.

Everything is housed in one place. Everyone on the team can get access to the information they need. Hiring managers do not need to depend on the recruiter. Pulling reports is super simple. Customer service is always great. Easy application process for candidate. Easy hiring process for hiring team.

I wish there were more reports available with graphs and pivot tables that are less confusing when you download them on excel.

Ask me this 5 years ago and I used to actually be a customer referral for them. I would rave about their easy to use system and it's ability to create a bought in hiring manager. You could share jobs direct to LinkedIn, you could track candidates well, and you could train a person in a day or two max. Now... They've acquired businesses and products that they charge for but that don't work. They turnover their account manager and customer success teams every 6 months. They are becoming dishonest and have zero accountability. They focus on selling versus providing a service. And in my most recent experience, they failed to notify me of our Account Manager leaving and that our customer success manager was away dealing with a VERY VERY VERY sensitive matter. Because they failed to notify me, I reached out to him about an issue lasting over 6 weeks. He was audibly distraught and wasn't supposed to be working. I mean I could hear they stress and sadness in his voice it was heartbreaking. It only laid more understanding for why employees are leaving this company. It's sad and unfortunately I've lost all respect for this company.

I liked the ease of use, the ease of training new hires to use the system, and the automatic job sharing. I used to like much more but we will get to that in later comments

The new features never work and will only cause problems. The customer service is arguably the worst I've experienced in my career. The prices increase with no increase in service. The company is in a steady decline as they only focus on acquiring new businesses and not creating a functional system.

Overall, a positive experience. We would recommend highly.

Since we implemented Jobvite, it has been a valuable asset to the Lewis organization, not just the Recruiting team, but to hiring managers and employees. From it's easy-apply features for candidates to its reporting functions to show ROI and /source hiring data, my team and I have been very pleased. The feedback we received from managers and staff have been positive. New employees (with simple training) pick up its features quickly and start using Jobvite right away for interviews, candidate evaluations, social sharing and/or referrals.

Jobvite has a robust reporting function and we use it for about 2-3 weekly, monthly & annual reports. Some of the other reports are difficult to create on your own, requiring help from your Jobvite rep and/or Jobvite customer service. The Engage portion of Jobvite (an extra feature) hasn't been that successful for us, but that may just be that we need more training. Either way, we don't use it much. Also, integration is a factor. If an organization has a separate HRIS, identify integration possibilities.

As I currently work with another software, I miss a lot of the great functionalities Jobvite has and the freedom within it for the hiring manager to define each requisition flow/process.

Jobvite is a complete and multifunctional ATS. The candidate process can be tailored to each requisition need due to the multiple statuses, screening types and contact options. It feels like an actual flow and it makes it easier to follow the candidate journey and keep track of the email sent and received. Bulk emailing and bulk change of status are also 2 great tools - which I use to give for granted but I don't have in the other ATS I use for m current product (SF).

1. No access to knock out form templates + no option to customize basic templates 2. Not all entities/products are selectable when posting a JD 3. when searching a candidate name in the top bar, it should be made default that the search shows candidates in your own req. (With then the option to see all). Most hiring managers would be looking for their specific candidates.

Jobvite is a one-stop shop for all of your job and employment needs! They offer different platforms such as HR/Payroll, Time & Labor, Onboarding, Recruiting, Surveys, and Community to keep everything organized and easy to access. With such a comprehensive system in place, you can rest assured that all aspects of your business are being handled with the utmost care and professionalism.

Many times, it makes updates that disrupt the existing methods of doing things. Unfortunately, customers are usually not informed of these changes and both employees and employers face difficulties as a result. I think they should drop notifications about the changes and release documents.

There are so many ATS options in the market right now, so for an ATS to truly stand out it needs to be superb. Jobvite gets the job done, but doesn't have as many features as some of the more well known systems like Greenhouse.

Allows Recruiters and Hiring Managers to review, respond, and collaborate on applicants and candidates.

A little clunky at times, sometimes it would have lag time.

Has all the basic functionality and you can easily look at the workflow, candidate activity and generate an offer letter

Bulky, cumbersome and slow. Seems to not work a lot of the time and it can be really hard to search for candidates by name

The ability to integrate with other systems, especially the interviewers' calendars to see availability.

There are glitches *everywhere*, and much of the time when I capture the background code and screenshots and do everything I can, tech support seems to be unable to replicate an error even when it happens consistently for me. There isn't enough customization ability, especially with things like rescheduling, auto-filling data into messages, and the widgets. It needs to have a better general UI and give more options to present the information in an intuitive and useful way. For example, a recent candidates list. And a list of all of the interviews you've scheduled. The ability to pin specific candidates and reqs to the dashboard. Basic customization that I feel isn't that difficult to write in unless you have really bad base code. The emails are also awful. 928369645981374981@jobvite.com is unprofessional and it might be my biggest pet peeve.

Generally Jobvite is easy to understand, easy to use, but the past database is not user-friendly for searching and recording. I guess there is still some improvement for hiring managers and employees.

Easy to use, no useless complicated functions,

Would like to have a candidate tracking system, kind of a "keep in touch" candidate database, or we don't need to search each of the requisition once recruits can't recall the candidates name or the other recruiter's past candidates.

Jobvite is one of the more competitively priced recruiting systems out there. There are premium products out there that I loved, however they would have cost almost twice as much as Jobvite, which I couldn't justify for probably 10% better functionality. It's super easy to use from both a recruiter standpoint as well as an admin standpoint. The key feature of sending Jobvites makes it super easy for employees to send out (and for us to track) referrals. As an admin, I LOVE the ability to chat with a tech support person from the tool vs. calling and being on hold for hours, only to be read to from a script vs. speaking with someone who can problem solve.

Jobvite emails come from the Jobvite email address and do not allow you to embed a signature. Because of this, we do not use Jobvite for candidate communications (other than the standard "thanks for applying" email that all applicants receive. There's also no way to BCC Jobvite to track these external emails in the system. We are a smaller company (350) and our recruiters are more senior, however this could be a deal breaker for a company that uses coordinators that require more oversight. While you can customize most of the templates, there are some that are embedded in the system that you can't change that contain awkward and stilted wording. One of them contained a grammatical error and felt it reflected on us so poorly (we're a content marketing agency) we had to disable the feature entirely. There's also a limit to the number of the columns that can appear in the search field, so we aren't able to view all of our custom fields verifying an applicant's suitability up front, which makes the process more time consuming for recruiters as they have to view more applications one at a time. Also, they occasionally have updates which take the product backward instead of forward, such as removing the job alerts email feature. I know it sounds like there are more cons than pros, but the ease of use and customer support is 100% more important than all of the cons.

Jobvite was a step up for my company. We out grew our former ATS about 2 years ago. With that said I do not feel that Jobvite it the right fit for our organization. Once our 2 year contact is up I don't foresee us renewing. My company needs to be able to field hundreds of applicant's through our ATS daily. It became very clear shortly after using Jobvite that this software is not meant for a company like mine. It lacks small features that I need as a Staffing Manager, in order for my tasks to be efficient. We initially offered to pay more money if they needed to customize any software but they do not do that. You have to post your change to a forum where people can vote on it. The ones with the most votes gets applied in the release. This is fine in theory but if no other companies are endorsing the idea you post to the forum it leads me to believe that Jobvite can not handle the type of recruiting we do and does not have many companies like ours. Which should have made clear to us in the initial stages of negotiation.

1. Great Level 1 Customer Service representatives, all you do is call in and someone can help you with a simple question or problem almost immediately. I use this feature often. 2. The site is user friendly, it was easy to teach members of my team how to use it. 3. Publisher tool is awesome! Very easy to post jobs to all social media outlets.

1. Sub par Level 2 Customer Service Reps, when a level 1 person can not answer your question they pass it off to a level 2 Rep. These level 2 Reps that are assigned to your case are hard to get a hold of. They are reluctant to get on the phone with you. I have had 2 separate instances where I had been passed to a level 2 Reps, I was not impressed with their customer service skills. 2. When we went through the integration process we had many meetings with the integration Rep assigned to use but towards the he fizzled out. We were not fully integrated and he passed us off to the customer service line for further questions.

In my overall experience with Jobvite, I found it to be a powerful and reliable solution for streamlining the recruitment process. The ATS functionality, coupled with features like candidate screening and interview scheduling, provided a comprehensive platform for managing the end-to-end hiring journey. Jobvite's robust capabilities significantly contributed to optimizing recruitment efforts and enhancing collaboration among hiring teams. With improved accessibility to advanced features, Jobvite has the potential to be an even more valuable tool in the talent acquisition landscape.

One of the standout features I liked most about Jobvite was its robust applicant tracking system (ATS). It provided a seamless and organized platform for managing job applications, tracking candidate progress, and collaborating with hiring teams. The ability to customize workflows and automate various stages of the hiring process was a significant time-saver and improved overall efficiency.

One aspect that I found slightly challenging about Jobvite was the learning curve associated with navigating its more advanced features. While the basic functionalities were easy to grasp, fully utilizing some of the more complex features required a bit of exploration and familiarization. Improved onboarding resources or tutorials could alleviate this learning curve for new users.

Overall I have had a good experience with Jobvite and I really like how we are able to post positions simultaneously to all the best job boards.

It's great for applicant tracking as well as automating certain things like candidate scheduling, mass messaging, and resume review. Publisher is also great for automating LinkedIn posts that advertise positions. We recently started using engage which allows us to setup web/email marketing campaigns which is a great feature for targeting niche candidates like people in tech.

When I email candidates via Jobvite, all of their messages are attached to the same email which can sometimes be confusing and has caused me to miss emails from them when they all come in at the same time. I also wish that Jobvite had a function where the HR team could approve the offer letter once it has been generated before it gets sent to the candidate.

We get rave reviews from candidates during the onboarding experience.

I love that the product is so customizable and integrates nicely with our HRIS systems. I also love that it really helps with branding and creating a wonderful candidate experience.

I had issues with turn over of my account manager on the sales side. I also have had to call or use the chat feature a lot and find that a dedicated customer support team per accounts would be the best route to take. instead, I always get differnt peopel with a differnt level of product or account knowledge and I find myself repeating to them. I'd love to see more premade reports in the system. We live in the world of Data and It needs to be easier to data mine the system

Jobvite is very user friendly and makes it easy for us to train new employees on. I really like the side bar that walks you through anything that you are not sure on. I am also a fan of Jobvite Publisher, great to have social media posts while you are sleeping... set and forget.

It's need to move a little quicker with the times! Needs to have text message capabilities.. we should be able to text our candidates through the system... we should be sending an auto text 1 hr before their interview with address link and 1 hour after interview thanking them for their time. It should also have option for a Bot Recruiting assistant... one would be scheduling interviews and chat feature to pre-screen our candidates. Similar to systems like textRecruit and Paradox Olivia... do not like that we have to go out to additional vendors.

Implementation was frustrating but the system is worth recommending. it is very easy to use. Now disclaimer if you do not have a technical team on your side it will be a challenge to implement it and if you are expecting human contact do not :) you will be sent to articles and videos. Would i buy the product again ? yes am I happy with the customer service side definitely no. if you have a lot of time and patience and drive to learn then that o it your self approach will suit you.

I do like simplicity and intuitiveness of the system. That is definitely a plus . Some things could be improved but over all we are happy.

My biggest issue is customer service. We had a fantastic knowledgeable sales rep. Then we had a PM that was mainly an email sender if he responded in fer days it was a success. He was definitely not a PM our [SENSITIVE CONTENT] is a PM and he refused to work with him. Then we got an rep post implementation that does reply to emails with in 3-4 days ( definitely not quality service) . I'm very disappointed with the client service and support. Not to mention that it has been now 3 months and we need t9o maintain our other ATS because they still did not upload our old resumes and there is no end date in site. No I'm sorry nothing. The customer care chat they are curious but supper slow to get a response its about a week. This is definitely their down side.

Jobvite ATS has done the job for us and has given us the ability to keep our recruitment management going with applicants. I just wish it was easier to update when needed.

I like the fact we get a career site that we can customize to our look and feel and I like the Application integration with Indeed and other programmatic job boards. Also the Analytics is really good, but confusing to set up and use.

I don't like the Admin interface and the ease of use. It took us well over 6 months to build this Jobvite software ATS and its taking even longer to update it to our needs now. We've used it for well over 3 years and I can say I've seen other ATS systems with easier setup and backend use.

What I like most about the software is the ability to save workflow processes. That way depending on the type of position I'm recruiting on or where that positions is based, the appropriate workflow process will automatically be put in place and therefore the appropriate managers and other key employees in the recruitment process will be notified. Jobvites ability to track candidates applying to more than one position in our organization also helps keep us organized and gives us a birds eye view of what a candidates interests are and what communications we may have had with them in the past when they've applied with us.

What I like least about the software is we cannot easily add hyper links to emails. Since hyper links cannot be part of your templates you have to manually add them to emails. This is tedious.

Overall, I like the system. I feel they make effort to really meet the needs of the customer. There's room for some more bells and whistles but they're diligently working on things like this and I think they'll only get better.!

I like the ease of functionality. In my opinion, the software if pretty intuitive and user friendly. The workflow's are easy and the admin access makes it easy to tweak things that we need to conduct business. I like the Jobvite is working on integrations with new companies all the time, and other software systems, so they're only getting better!

Reporting. Sometimes if you don't hit certain 'buttons' then the reporting is off or skewed.

We used to have trouble managing job postings across multiple platforms and it was hard for different hiring managers to work with HR to know if they had candidates. Everyone was on a different page or doing their own approach to hiring and we weren't getting the right candidates. Now everyone can log in to one interface for quick and easy updates across every job.

I like being able to track candidates throughout the process from where the candidate found us to where in the application stage they are, Jobvite gives so much usable information and makes hiring the right candidate easy! Jobvite easily syncs within our website we are able to have jobs display across our site and easily update them in Jobvite. I can create custom links for social media to track how different jobs are drawing in candidates.

My one con is that I cannot customize automated social media postings to employee's profiles by job. It's a great feature to have and would be even better if I could write custom text for each job.

I think the customer service makes it all worth while for me because I can always find an answer for issued the come up through a quick chat with a rep. They are super!!

Ease of use for the average user. Hiring managers can learn the system and be off and running fairly quickly because it is intuitive.

Sometimes the layout on the back end can be confusing. If I want to modify an evaluation form and have multiple versions I have to remember where it lives and how to connect all the other pieces so it belongs to the right business unit.

This is a great tool, it is a bit pricey but you definitely get all of the functions you will use and more. This is a tool that any organization could grow into - if you aren't going to use the tool to its full use - its still worth it just for the easy adaptability

Easy use from screening resumes on their mobile app, to deep diving into an interview evaluation. The tool was was cross functional and there was little ramp up time which is always easily adaptable when learning a new tool.

The reporting function was a little weaker than what I would have thought, only because every other function performed at such a high level

I love how easy JobVite is to learn and how the team is super responsive to any issues that occur. The best part is how you can truly customize the program to our needs to make our TA processes quick and efficient. The webinars are extremely helpful and interactive, and the way you can customize the Engage Us App and landing pages is awesome!

the resume database has been down for several months. In January, I submitted an engineering ticket because it was telling me that my CareerBuilder login and password were incorrect, and the communication was great initially, but the issue was never resolved and now it seems like that whole piece of the software has been down (it is July now). another con: often when candidates are added through Indeed, duplicate files are created. the software needs to get better at weeding out double and triple files of the same candidate.

I always thought, why job companies are putting 6,7 step forms to fill,save and submit before applying for any jobs, why it is required, ? take few necessary information first, shortlist candidate and then do a depth screening. Jovite application forms are so easy and they only ask for as less information as possible. This helps to save time and apply for more jobs and its not frustrating at all unlike other job application form platforms.

It's a savior for many candidates who are seeking jobs