What is Lattice?

Lattice is a cloud-based performance management solution for HR professionals across multiple industries. Businesses and enterprise-level corporations can customize the solution to suit their requirements. Core functionalities include performance review and goal management. The tool can be accessed remotely via a mobile device.

Lattice allows users to set-up tasks for individual employees and tracks those tasks until completion. Teams can view all tasks in progress through productivity graphs. Admin dashboard allows HR teams to create custom questions for performance reviews. Employee reviews are customizable to evaluate objectives. The solution provides constant reminders to employees to fill performance reviews.

Managers are able to set cu...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

54 Reviews of Lattice

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(35)

35

4 stars

(18)

18

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

March 2018

Bartholomew from Sigenics Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Phenomenal Data

Pros

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

July 2019

Liam from Pinnacle 21

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Add Structure and Automation to your Performance Management

The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Pros

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Cons

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

Reasons for Choosing Lattice

Better application to what we were looking for: a feedback and goals tracking platform designed for biweekly engagement and performance tracking over daily tracking of mood, behavior, and outlook of the office culture which I felt was more the focus of our secondary choice, 15Five.

September 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

September 2019

Easy to use, but I'd prefer not to use it.

We use Lattice for quarterly peer-to-peer reviews company-wide in our 50 person company. Use is straightforward, but tedious given the ultimate payoff.

Pros

A very intuitive interface. Next steps are always obvious, and I never find that I need to reach out for support, even when learning to use it in new ways.

Cons

Peer-to-peer performance reviews need to be used carefully and taken with a grain of salt, and I'm not sure that Lattice fully addresses this yet. Set-up, especially when the software is used repeatedly in the same way, could be more streamlined – it gets repetitive. I would prefer to see a feature with which supervisors could copy peer lists between employees or import all employees working in the same role simultaneously.

April 2020

Rachel from Bolt Threads

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

April 2020

One-stop-shop for performance management

I like that this software is essentially a one-stop-shop for company-wide as well as individual performance management. It consolidates information and eliminates the need for multiple systems or individual files/spreadsheets. For goal setting, I really like how Lattice allows for transparency and collaboration.

Pros

My company uses Lattice extensively for company-wide OKR planning/tracking as well as individual employee goal setting. Lots of customizable features (e.g. can make goals visible to entire company, private to certain teams, or private to individuals). Great tool for capturing performance reviews and peer/360 feedback. Loved the level of automation and reminder emails. The software can also hep with preparing for and capturing conversations during 1x1 meetings with direct reports. Lastly, I thought the "pulse surveys" were a cool feature.

Cons

Sometimes the user interface can be a bit clunky; requires multiple clicks to get to where you want; next steps/where to click next are not always intuitive.

March 2020

Louise from Treatwell

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2020

Great performance development tool

My overall experience using Lattice has been a very positive one, mainly for the use of performance development. This is a great tool for this.

Pros

This is a really good tool to set and track the team's and company OKRs. It's a really good way to give Feedback. We can manage 1:1s and run performance Development Review cycles. It's really easy to use, clear, and great layout.

Cons

I haven't had any negative experiences using the software, so far it seems very straightforward and easy to use.