Lattice Software

4.59 / 5 (32)

About Lattice


Lattice is a cloud-based performance management solution for HR professionals across multiple industries. Businesses and enterprise-level corporations can customize the solution to suit their requirements. Core functionalities include performance review and goal management. The tool can be accessed remotely via a mobile device.

Lattice allows users to set-up tasks for individual employees and tracks those tasks until completion. Teams can view all tasks in progress through productivity graphs. Admin dashboard allows HR teams to create custom questions for performance reviews. Employee reviews are customizable to evaluate objectives. The solution provides constant reminders to employees to fill performance reviews.

Managers are able to set custom fields for performance analysis. Lattice provides reporting features that allow users to study employee review status of individuals, teams and company-wide. Reports are stored for retroactive study and comparison. Pricing is per user per month. Support is provided via email.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

32 Reviews of Lattice

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(19)

4 stars

(13)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 32 reviews

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January 2018

Brandon from Instapage

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

Good Employee Review System

Pros

The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.

Cons

When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes.

It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.

April 2019

Allie from Slice

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great for the workplace!

Being able to easily track my goal, as well as the progress of my goal, has made it very easy to reach it and stay organized

Pros

Lattice allows me to easily set my goals and track my progress! It also makes it easy to set up time with my manager, and give and receive feedback! It's a great program for the workplace!

Cons

Overall, I have not noticed any issues with the software. It is pretty straight forward.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Helpful software to help organize company 1-on-1 and performance reviews.

Even though there is some feature still lacking to this software, the team is very committed and are adding new features and upgrades every month. They listen to support request and are constantly asking customers about their experience using the product. This is great for a company because the software evolves with you. We now organize goals, reviews, and meetings using this tool. Many different teams use it, and most of our employees do like doing these activities.

Pros

I work at a company of roughly 80 people. We have been trying different tools for making 1-on-1 and performance reviews for the last 10 months. Lattice stood out in features related to making performance reviews. They are called review cycles. You can configure many different aspects about how will you run them. Stuff like duration, who will make reviews, are employees able to review peers and things like that.

Cons

In terms of handling 1-on-1 the system could be better. It seems they are making updates to the product and adding new feature constantly but something as important as a calendar integration was just added a couple of months ago.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Has helped our managers streamline employee reviews

Pros

We were looking for a software to help facilitate 1:1 meetings, goal setting, and track employee performance that didn't feel corporate or like reviews just for the sake of reviews. Lattice fit the bill and we have almost all of our 150-person company utilizing the tool now. Different teams are able to use it differently in the way that works best for their team structure.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

February 2019

William from EverQuote

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great Performance Review Software

Pros

Customer Support is amazing. They quickly take suggestions and roll them out into production. Capabilities are always expanding. They have recently rolled out a bunch of new reporting for managers which is super helpful. User interface is super easy. Lots of flexibility, clearly designed with the user in mind

Cons

Current reporting is limited, but improving. I am excited to see what they have in the next year

June 2017

Adam from Talend

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Overall, they're pretty good and better than most other vendors in the space.

Pros

The customer support is amazing. They truly partner with you to make sure you get the most out of the solution.

Cons

While the demographic scoring is really good, they have a tough time mixing in behavioral scoring into a single score/rank. Typically they have to create another field and then combine the 2 scores for something like A-1, B3, D1, etc.

It would also be nice if Sales had some behavioral insights that showed them what behavior the lead did that gave them the score they have.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2018

User friendly way to collect reviews

Pros

We just started using Lattice to do our internal reviews at my company (we had been using a homegrown, somewhat janky solution before this) and I love the transition -- which is rare to say about switching tools. Most people hate change or changing software.

Especially since we have three review cycles each year (peer reviews, manager reviews, and self-reviews) it's wonderful to know that the software we're using is making that task painless and easy. Specifically, I love that Lattice has an intuitive design and is easy to navigate, I know that my reviews will get surface to my manager, and that when I'm writing reviews for other it will automatically save them for me as I go.

Cons

If I had to say something bad about Lattice, I would just be making something up. I really have no complaints.

February 2019

Kimberly from Ogilvy

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2019

Focus on what matters

Lattice improved the focus on the organization and it has helped create a stronger culture as everyone the company can see how they support to the company goals. It also helped to streamline performance review processes.

Pros

Lattice is a great software to boost productivity and make sure everything is working on their priorities.

You can easily see the organizational chart to understand who is your manager and who are your direct reports.

You can set up OKRs on the platform.

Cons

Its mainly useful for medium and big organizations.

Since its focused on measuring everything, some way to measure time per given task should be available on the platform.

March 2018

Bartholomew from Sigenics Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Phenomenal Data

Pros

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

February 2019

Francis from Verizon Digital Media Services

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Great tool to increase productivity

Lattice helped us to be more efficient and focused. It aligned priorities and it let everyone in the company understand how are they helping to reach the overall business objective of the company.

Pros

The system is really good. The organizational chart is a great tool that the system uses.

Also, everything is well organized and structured.

The follow up e mails every week reminding you to update your goals are really helpful.

Cons

The app works really well.

The only thing is they could integrate with some software so you can understand how much time does every specific OKR takes in terms of man hours.

January 2018

Chris from Summit Benefits Solution

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

All-In-One Performance Management

Pros

Our company had tried out several different systems and no company seemed to align with what we were looking for. After a few months of trial and error with other systems we purchased this software. It was exactly what we were looking for in performance reviews. It integrated with our HRIS. The UI is there. It's super easy to use. The analytics are awesome.
Peer feedback is a breeze. This is exactly what we were hoping to find. Great product. Great customers service. Our team has been really impressed with this company.

April 2018

Jon from ShipBob

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality