My company is going through an exciting scale-up stage and to support the company with hiring efforts we decided to modernize our recruitment stack. Implementing Lever was very easy across the whole organisation - the implementation specialist - [SENSITIVE CONTENT] - offered top-notch support during the whole implementation journey and the migration of candidate data from our previous ATS went seamless. Since adoption, the hiring team saved lots of time in sourcing and gathering the interview feedbacks, as it allowed us to automate several critical tasks.

Lever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard. And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.

Not a big issue, however worth mentioning: i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only. iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS

We transitioned to Lever from a previous ATS, we were looking for more functionality and a wider range of features for reporting purposes. [sensitive content hidden], our implentation specialist, was absolutely amazing. We had weekly calls with [sensitive content hidden], who walked us through a different Lever feature, answered every question, assisted greatly in mapping our historical data over, and was avalible via email for my team whenever they needed her. Understanding the system and being guided during the process was so valuable - the Visual Insights (reporting) has allowed us to view data in ways we've never been able to before. Scheduling is also SO much easier, the Recruiting team has nothing but wonderful things to say about how user friendly the plattform is. We've also began using candidate experience surveys, to boost our candidate experience, and are planning to utilize additional features offered down the road. I feel Lever has quickly and truly become a part of our core systems, anytime I have a question Lever support is so helpful and fast as lightning to answer.

Our Offer process is currently outside of the ATS, the esignature integration we use does not connect with Lever. Docusign is the only option if we want to utilize Lever's Offer process, so we're looking into it. I would love to see more integrations! The Visual Insights were launched with Lever's Winter Release, I am not a fan currently of the exporting options - but I know this is a function Lever is actively working to improve!

Lever used to be a great program with lots of features, they just ruined it with the new roll out.

At the moment nothing is good about this software

Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place.

Overall happy with Lever. Seems to be able to do everything we need it to.

Lever is extremely easy to use. I like that you can see which opportunities the candidates are tied to in their candidate profiles. Moving candidates between stages is a breeze. I like the Chrome extension which has been quick and easy to add candidates to the system.

It seems more geared towards US hires and not international which is a bummer. I also don't like the fact that Lever doesn't have an electronic signing option for candidates. If you want that you have to add Adobe Sign or DocuSign which is another expense. Lastly, it would be really great if there was an option to have the interviews tab show all of the upcoming interviews that the Recruiting Coordinator has scheduled. Not just their own upcoming interviews.

I highly recommend Lever ATS to any company serious about optimizing their recruitment strategy.

Moving from a manual Google process to Lever's intuitive interface, which makes navigating through the platform effortless. Its user-friendly interface, powerful features, and excellent customer support make it an indispensable tool for any organization looking to streamline their hiring process.

Our implementation specialist, [sensitive content hidden], was pleasant and helpful along the way in the implementation process which is a bit daunting but the results are well worth the initial set up time.

So far, we have had a fantastic and smooth implementation process leading up to our go-live. [sensitive content hidden] willingness to go above and beyond to answer all of our questions (sometimes multiple times over) and make himself available whenever something came up made this a truly stress-free implementation. Anyone who has ever implemented a product will tell you, those words don't usually go together. Truly grateful for his outstanding customer service and guidance!

They have top notch customer service and a fantastic implementation process. Overall, the software fits our needs and is customizable enough that we can make it fit our processes and not the other way around.

Nothing major that stands out as a flaw with the tool. There are of course, features I would like to see added, but our implementation specialist [sensitive content hidden] was fantastic at ensuring our feedback was submitted on the product whenever one of these changes came up!

Transparency Easy Handling Connection to LinkedIn Helpful, fast and good customer support Reporting options Complete candidate management Very well structured implementation plan Help Center with detailed descriptions Lever University

A few functions could be more flexible for the European market

The implementation process was seamless with [sensitive content hidden] as our specialist. All questions were answered in a timely fashion. The integration with Indeed & Paylocity was also seamless!

There are a few things that took a little longer to integrate, like texting.

What I like most about Lever is that it is user-friendly.

What I like least about Lever is some of the user access settings.

The ability to search for candidates and the way we can apply filters

Lever have a lot of possibility and might not be always user friendly.

Overall 4/5. There are things that I would change but as I said it does the job. At the end of the day, it is all a question of your usage, your team, the scale of the business, and ofc your budget. Lever is a great solution if you have a small team under 10 recruiters, company size under 1k, and a small budget to operate with. If you know how to run scrappy and get things done, Lever is a solid choice.

Simple.Intuitive. Extremely easy to onboard new recruiters and get them up to speed. All the basic functionality to run a quick process is there. Not expensive - for the price point I would say delivers a lot of value.

Not innovative. They accept feedback - but nothing gets implemented. Even simple things that should take no time. I wish they were listening to the customers who are using the product every day - we want to help and make Lever better.

Overall we're really really happy with Lever. It's a huge improvement to our last ATS and will be critical in our next stage of growth. It's really a well-designed system.

Our company operates similarily to a recruiting agency, which means we tend to hire for the same job on an ongoing basis, as opposed to hiring one or two candidates, then closing the job. Because of this, Lever helped us understand that we need a candidate-centric ATS, as opposed to a job centric ATS. This is a critical distinction when evaluating ATS, and is why we selected Lever over other systems. The best feature is the global pipeline view that you see when you first log in. It makes understanding the pipeline really easy. And you can filter it down by job, recruiter, etc. which is also really helpful. It's really the best UI / UX of any ATS pipeline that we've seen. We also really like the tagging and automation tools. Also the tight linkedin integration is nice. Oh, and two-way email sync with gmail is a critical feature for us that not all ATS have.

The reporting can be a little hard to understand at times. It doesn't have a direct integration with indeed, zip recruiter, or other job boards, so job distribution isn't as good as our last system (workable). But we're making it work.

The team has been amazing! Since the 1st contact, demos, implementation, everything has been great!

The integrations with LinkedIn, HackerRank, Fetcher, Slack are amazing!

Please give us Hiring Manager Satisfaction Surveys and improve the automation feature!!

Great experience at this time.

As a recent customer of Lever, we've just completed the implementation phase. It's been a very smooth onboarding experience, and we have received excellent support from [sensitive content hidden]. The posting and requisition process is simple, and we appreciate that custom fields can be created to support business needs and reporting.

As a new customer, there is nothing that we dislike about Lever at this time. One product suggestion is the ability to auto-email reports created through Data Explorer.

Our initial talks with Lever before selecting the ATS as well as our implementation process could not have been easier and more enjoyable! Ever member of our team was available to answer questions and walk us through the process and troubleshoot any roadblocks (though there were not many!)

Lever provides valuable insights for a small HR team lacking a dedication recruiter. We were able to streamline our process, implement standardized feedback forms, and more easily communicate with candidates at every step of the process. We love having a single source of truth and know that Lever will be able to grow with our team.

The reporting feature is a little daunting but that's mostly because my team has never had an ATS before, so this is all new to us! The upcoming additional data visualizations in reporting I think will make this transition easier for me and my team.

I love its seamless integration with the tools we most use--Gmail, Google Calendar, Slack, Abacus, and Docusign. It has made our entire hiring process more seamless as a result. For applicants, it provides a more professional, personalized (if templated!) experience than what our young company had previously afforded. For our People Operations department (of one) it has vastly improved our organization of resumes. Previously, I received from multiple sources (hand-delivered resumes, forwarded emails of resumes, dozens of job boards) often receiving resumes from people who were not directly involved with the hiring process. Lever has helped keep the channels of communication open between varying levels of involvement, equipping team members to track at the distance that makes the most sense for them. Furthermore, it has renewed energy throughout the company regarding our democratic hiring process. It is helpful that all team members can refer candidates more easily to the wider team, and that they can see all of their feedback forms/interviews in once place. The Slack reminders regarding feedback prove helpful since so much of our work is carried out via Slack. I also very much enjoyed the implementation process with Phil. He made clear that there is no dumb question. He was consistently friendly, and empathetic when there were obstacles in the implementation. He had a great way of allowing me to train by doing instead of training by sight.

I look forward to the tool having more options in terms of auto-text/mail-merge. For example, it would be great if email templates had some options for dates and times. I also wish that it were possible to add multiple locations to a particular posting. I created a location called "Multiple Locations," but it'd be nice to have more specific cities listed. Perhaps I'm missing something though and this is an option. I'm still very young in my use of this tool. I also wish that the workflow process could be manipulated by super admins. If ever we need to make an edit to the workflows, we will need to contact Lever's support team. I have no doubt they will be responsive. I simply wish we were empowered to customize this ourselves as needs change. It'd be great if each department could customize their own flow for their different hiring processes. Also, the cost was nearly prohibitive for our small company. I was glad that the team worked with us on this. I trust that if we can expand its use across departments (instead of the initially approved Client Success team), the company will see its full value. Right now it's a bit costly for our 1-person People Ops 'team' in its primary focus on Client Success hires. I think to get full use out of this platform, we would need a full-time recruiter--possibly using the Teamable and LinkedIn Recruiter integrations that Lever affords.

Lever is the 7th ATS that I have used professionally and I have demoed many others, it is one of the best out there. We went through our selection process a year ago and ended up demoing 13 ATS providers and they were the best for our needs. We couldn't be happier with Lever and plan on being a long-time customer.

-Great UI/UX-very intuitive and easy to use -Good tracking capabilities: Can create unique URLs, each employee has a unique social/employee referral link, you can drop a Google Analytics tag, and can embed tracking pixels -Easy to get buy-in across the organization -Adds efficiency to the recruiting team saving recruiters and coordinators time in our day to day. We had to do a ton of manual work with our last ATS. -High engagement: Many of our team members weren't a big fan of our previous ATS and now they have turned into power users -Chrome Extension and integrations with other sourcing tools to be able to easily import candidates into Lever to manage the pipeline -Gmail and Google Calendar integration so you can do everything from one platform and not have to continually go back and forth when communicating and scheduling candidates -They are continually upgrading their software as we have been a customer less than a year and have seen many new beneficial releases -Have a CRM product(Lever Nurture) -Great support from initial contact through implementation -During the sales process, they really took the time to understand our business and recruiting processes -Easy to create customized reports -Tons of partner integrations -Streamlined and easy implementation process

-Doesn't have automated social referral distribution. Employees can't schedule their job posts via social, they need to do it manually each time through Lever. -They don't have Live Chat for customer service -When setting up your job application, if you choose to have a resume as required then the 'Apply with LinkedIn' is pointless. If they 'Apply with LinkedIn' then they still need to upload a resume. Unfortunately, 'Apply with LinkedIn' doesn't cover the resume requirement.

We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.

While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.

I've had a good experience with Lever for multiple years, at my last and current company. Once you know how to manipulate items in the system.

Lever is easy to implement and get off the ground. The implementation only took a week or so starting with no ATS to begin with. Operates like a salesforce esq platform, sales and marketing typically find it easier to use than other teams.

Data and reporting has been up and down. They updated reporting recently and I've had some issues with it, hoping they rework it in the future.

In our search to implement a new applicant tracking system at our organization, we came across Lever and were so excited about the platform and what we could do with it. One of our biggest wish list items was a system that not only would help us integrate different recruiting and onboarding processes for a more streamlined applicant journey, but also one that looked great and was easy to use. Lever had it all and the feedback we have received on it since implementing has been great! Lever helps us feel empowered to make changes as needed in the platform easily without getting lost in admin menus and various settings configurations that are so hard to replicate. It’s simple yet sleek and is honestly refreshing coming from our previous ATS. On top of all this, they have a wonderful team from implementation to support should we need to reach out on something. We definitely recommend Lever and hope you like it as much as we do!

Lever is an easy to use platform with a fresh look and feel from an admin and candidate perspective. Streamlined integrations with numerous other systems and a sync with our internal communication channels.

At this time there is nothing that we dislike about the platform.

Lever has helped build + nurture talent relationships far better than any tool or self-imposed regime. It also helps streamline hiring for teams that are new to interviewing and educate at the same time. I love its ability to track and project manage, especially in multiple ways (analytics, visual staging, etc) and identity strengths/pain points.

Nurture campaigns, the emphasis on candidates vs job, reporting capabilities, and hyper customizable Feedback, Email, Interviews, + staging. Additionally, Customer Experience is beyond excellent. Any support you need, it's there, responsive, solution-oriented, and faster than you can blink.

I don't. I love Lever. I will name my firstborn after this robust product.

Lever provided us with an effective strategy for recruiting the best talent. The automation of Lever made it easy to job postings and receive applications, while the sorting and filtering capabilities eliminated the need to manually review resumes and applications. Additionally, Lever documented all interview and evaluation procedures transparently.

Our organization has found Lever to be the perfect talent acquisition solution. Lever provides intelligent functionality and automation that simplifies its usage, allowing us to easily create, edit, and publish job postings and experiences across various social media platforms, notably LinkedIn. Lever's automation feature guarantees that no suitable candidate is overlooked by automatically sorting through applications. I especially appreciate that Lever allows us to manage all stages of recruitment, share feedback and ratings about candidates transparently, and automatically document all updates on the candidate's page.

It's not too complicated, especially since the customization capabilities are excellent. I just hope that some restrictions are removed so we can add grades/marks during the quick review process for a large list of applicants.

Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use.

I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform.

The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology. I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers.

Generally, it's very good

I really like that I can search the candidates very easily and change the stage.

- We probably can improve more language support like resume titles or secondary application submission. - Can I see that the NPS has been sent to each managers and candidate? I would like to remind them to sumbit but as I don't know when they get exactly, I have less possibility to track.- Also I wish I could see the candidates by requisition as well(not just merely with postings). - I do hope that I can have some filter options in the requisition section like hiring managers, dates, titles etc. - How the requisition update date is defined? seems any interaction is regarded as update so I do not know how to track exactly.