MESHAI

RATING:

4.3

(20)

About MESHAI

MESH AI is a cloud-based employee scheduling platform for small and midsize clinics, hospitals and residency programs. The key feature of the solution is automated staff allocation for managing leaves. MESH AI allows businesses to receive staff requests like swapping shifts. In addition, it provides a built-in platform to enable team communication. The smart suggestion feature enables users to accommodate last minute changes in the schedule while keeping the requester informed. The solution can be integrated with various calendar formats such as iCal, Google Calendar and Outlook. MESH AI also provides a dashboard for switchboard operators that allows them to see contact information for paging or call forwarding. Shift hours can be exported for payroll and paym...

MESHAI Pricing

4 different plans available starting from $0 to $250 a month.

Free trial: 

Available

Free version: 

Available

Shift overview
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MESHAI Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for MESHAI

1 - 5 of 20 Reviews

User Profile

Ali

Verified reviewer

Semiconductors, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

I love MESHAI's smart and simple automatic scheduling.

It saved our time a lot of time by reducing the time we spent on preparing our schedule and addressing the shift change requests.

PROS

It simplifies the task of setting your schedule with your supervisor and coworkers. You just enter your available time in the app, then it automatically finds the best shifts for you and your coworkers. You can also easily change your shift with another person by clicking on the shift you want in your calendar and push Request button.

CONS

Sometimes it can be hard to navigate among multiple teams since you have to switch and select the other team calendar to put a new request for that team.

Vendor Response

Thanks Ali for your positive review. Please let your colleagues know we are here to support when they need us. Just chat to us via the chatbox on meshai.io and lets us know how we can be better for your needs.

Replied September 2019

Mark

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

A helpful tool to organize on call.

PROS

MESHAI provides an easy way to inform docs of their on call duties and allow them to exchange shifts while keeping the hospital up to date in real time.

CONS

Scheduling still a bit awkward. It would be nice if we could do weekends as one entry.

Reasons for switching to MESHAI

Cost.

Vendor Response

Thanks Mark for your feedback. We are happy that you find the product easy to work with. Sorry that the scheduling for weekend days together is not what you want. One of our concierge staff will reach out soon to see how we can improve that aspect as well. Please do not hesitate to let us know if there are any other places where improvements are due. Once again, thanks for your continued trust in Mesh AI.

Replied October 2019

Kaes

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed September 2019

Interface not elegant plus other pains

As you can imagine, very frustrated and really disappointed.

PROS

cost, plain and simple. otherwise, it has been painful and unintuitive most of the time.

CONS

Design: very dated and not elegant compared to our previous software. To filter your own call days is a hassle, and all members of the same team have the same color, there is little in way of customizing the layout. would not sync within apple calendars over icloud, so my ohone shows my call days on Mesh AI, but my iMac doesn't... Tends to crash on our phones very often (iOS 12+) Cannot share my own calendar with family members which forces my spouse to have to manualy inout my call days on our family apple calendar.

Reasons for switching to MESHAI

cost. period.

Vendor Response

Dear Kaes, I am very sorry to hear that you are not satisfied with your platform. We took all your feedback to the design AND engineering teams to address all. In the meantime, your Mesh AI concierge will reach out to you to see why you have synch and crash issues. Those are new to us and not reported by any others. Again, please accept out apology. We have meant to bring to you a simple applications that works across all platforms equally easily and effectively. We will do whatever possible to earn your satisfaction. That's our promise to you.

Replied September 2019

Vanessa

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Fast, easy and accommodating.

Considering the man hours it has taken in the past to juggle the number of complex schedules and rules that are required to complete a full year of physician call, this program has cut that time by at least 75% making it of great value for the money.

PROS

We are delighted with the way MeshAI is capable of handling the plethora of variables that go into our complex physician call schedule. There isn't a 'rule' that we've thrown at them that they haven't been able to implement. It's robust and powerful!

CONS

Can't say as we've found anything we don't like yet.

Vendor Response

Dear Vanessa, Thanks for taking the time to review your MeshAI platform. We will do what we can to earn your max 10/10 score. Please let us know how we can improve the ease of use and quality. There are a number of improvements on the way that I am sure will get us closer to perfection. Once again, thanks for your support in your new "partners" at MeshAI.

Replied September 2019

Karolina

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Easy and fast scheduler

The company is great in customer support. Love the design. Highly recommend it.

PROS

This platform is the easiest medical tool I have encountered. Yet, it is very powerful. It can handle many complex scenarios.

CONS

It does not yet plug into EHRs. But that did not matter for us. We use it in a silo.

Reasons for switching to MESHAI

Cost and simplicity.

Vendor Response

Thanks a lot for your feedback. This takes valuable time and we truly appreciate your support. If there is anything we can do to make your 9/10 a 10/10, please do not hesitate to email us. We can provide integration with all major EHR systems if needed. Please ask your admins to reach out to us. Thanks!

Replied October 2019