All PARiM Reviews

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User Profile

Richard

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Retail Staff Scheduling made quick and easy

Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.

PROS

We have used PARiM to manage our staff, their shifts and absences in our Retail group for several years now. PARiM made it quick and easy to get started and schedule the staff. With its sortable, fast, unlimited database we can manage our flexible staff pool in seconds. It makes managing staff across several locations much quicker and simpler and gives me an overall view of staffing costs and levels Using the Apps, staff can see their current, past and future shifts as well as their gross pay per shift so we receive far fewer pay and holiday queries.

CONS

Its not free software! Just needs integration with a payroll software to make it perfect. However its great value for money with excellent support from the PARiM team.

Vendor Response

Many thanks for your review. Payroll software integration is one of our priorities and while we can't publicly state when it will be launched - we can confirm that we are working on it.

Replied August 2018

Joanne

Events Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Game Changer!

Fantastic!

PROS

The Schedule, people management and pay and charge has drastically reduced our work load and ensured we are more productive as a team. Its enabled us to concentrate on more important aspects of our job and saved us valuable time and money

CONS

The time clock needs to be more accurate in the pay and charge section.

Reason for choosing PARiM

Because it had an events section and it was within budget

Vendor Response

What an awesome review, Joanne! Thank you so much for sharing how you use PARiM and how it benefits your business. It's very motivating to hear direct feedback on how PARiM allows you to save both time and money and that our Events Module is an important tool for that.

Replied November 2023

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

Terrible

Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience!

PROS

When the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! (unless you want to spend a lot of money!). This is the review I wish we're read before moving to Parim.

CONS

We found a flaw in user permissions that we highlighted to Parim. They used this as an opportunity to increase their costs and tie us in. We're an incredibly unhappy customer and they couldn't care less!

Alissa

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Excellent program, highly recommended!... but could still use a little help

PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out!

PROS

I love the simplicity and ease. The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple.

CONS

As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense. When there is mileage or a bonus that needs to be paid out to our employee, we bill a higher amount to our clients but there is not an option to bill, not pay. I have to keep a side list of notes for which clients need to be charged so I can manually create the expense on their invoice. There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group. A few weeks ago I reported an issue where 3 of our caregivers worked the exact same shift at the exact same facility. The notes entered into the different shifts were automatically shared between all 3 caregivers. We had offered one caregiver a higher rate, the note was added into the shift for payroll purposes, but the note was automatically added into all 3 shifts. For another one of the caregivers, our scheduler spoke with the facility over the phone and had approved for us to bill a higher rate for that 1 caregiver. Since the notes were shared across all 3 shifts, there was no way to find out which caregiver it was actually approved for. #1- there should be an option for notes about a shift to be private, not shared with the caregiver at all. #2- notes entered for one shift, should not transfer into another as it only applies to the shift the note was entered

Reason for choosing PARiM

We still have to use MatrixCare for our home health clients as PARiM is not yet compatible for home care.

Oliver

Security and Investigations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

10 years and counting

We cannot imagine operating without PARIM. The thought of it sends shivers down our spine.

PROS

When shopping for workforce management systems, PARIM's market competition all looked too system and tech orientated. When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results. PARIM's continual drive for improvements that upgrade not only ours but the system used by multiple companies works so well. It means that we benefit from the feedback and inspiration of likeminded PARIM customers.

CONS

At times updates interrupt current operating methods within the system. These are often worked around quickly however.

Reason for choosing PARiM

Simply better in every way, including its pricing structure.

Vendor Response

Thank you, Oliver, for your kind words! It means a lot to us to know that you find PARiM valuable. We strive to work on product development and improvements in collaboration with our clients to deliver the best-fitting solution to our customers, that will improve their business operations. And such direct positive feedback is what fuels our continuous growth!

Replied November 2023

Ivar

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Almost perfect

I was proud to use PARiM as an Estonian as it is made by Estonians

PROS

The app is very easy to use, works fasts and is reliable. It has almost all of the best functionality out the in the scheduling app field.

CONS

If you have such a need that every employee should see every other employee's schedule then that is only possible if everyone can CHANGE everyone else's schedule. We operated like that on trust for 3 years, but there's a constant possibility that someone can delete the whole schedule.

Opeyemi

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

PARIM REVIEW

PROS

What I like most about Parim is the ability to schedule workers' shifts and rota. I also like the fact that Parim prompts workers when they're running late for their shifts, or they haven't clocked in.

CONS

I can't say what I like the least about Parim. Parim is actually a good platform every company should explore.

Vendor Response

Thank you so much for your review, Opeyemi! It's amazing to hear that PARiM allows you to optimise the staff management process. Through automation, we want to improve potential bottlenecks in scheduling, which will allow our customers to reduce manual touch-points internally and thus free more time to invest in growth and client service.

Replied November 2023

Juliana

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

The value I get out of Parim

PROS

How effective it is when it comes to employee scheduling, time monitoring and timesheet management.

CONS

I have not discovered a feature I don't like yet.

Vendor Response

Thank you so much, Juliana! We're glad to hear you find PARiM valuable to your business processes :)

Replied November 2023

User Profile

Sarah Jane

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Awesome experience. Looked at 4 others. Parim is best based on ease of use and pricing model were

Scheduling employee shifts became 10x easier and gives us confidence that we can scale the business significantly without a big investment in this area.

PROS

Ease of use. It is simple (which is easier said than done in software design). The software is ease for administration and the app is easy for the employees including compatibility with all of the employee smart phones. The GPS and time-date reference is perfect for our business where employees have multi-site work schedules sometimes in same day. Recordkeeping is excellent but not differentiating factor.

CONS

It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what?

Michael

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Really like the modules and colour coding

PROS

We love PARiM and use quite a few of its modules. I really like the way you can colour code positions, absences and certificates so after a while you can see at a glance the status of everything. PARiM also allows us to decide for each site or event whether we want to allocate shifts or for staff to apply for them or a mixture of both.

CONS

There is nothing we do not like about PARiM. Any feature we could think of was getting added very quickly to their later version. Recently we've advised PARiM to devise a few extra things for their sub-contractor module and they are already working on it.

Kira

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

I've used PARiM for two separate companies now and it has been a life saver. Simple, efficient, easy

PROS

The customer service is unparalleled. Even being in a different timezone/country doesn't stop PARiM from answering my questions quickly. The layout is also very simple and easy to understand. For a big company with more than 300 employees, we had to find software that was easy enough to understand but also had all the features we wanted and PARiM allows us to have tons of different tools while still being easy to use. Our employees also love the app because now they can easily access their schedules from their phone on the go and everyone is alerted of schedule changes on their phones so there is no excuse for not knowing shift changes! Especially useful for employees who are students and are always busy and don't have time for complicated new software to get used to

CONS

There are not many negatives to be said about PARiM. Our only dislike is that some of the modules with extra features such as SMS messaging and other things cost extra.

Ashfaq

Security and Investigations, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

For us PARiM ticks all the boxes

We are in the security sector and it saves us a lot of time and has some great security specific features like Lone Worker Check Calls and certificate tracking. We use the certificate tracking feature to give us reminders on all sorts of meetings and staff appraisals.

PROS

PARiM has ticked all the boxes for us and is extremely well supported by their team. We love the colour coding and the automated communication side of it which saves us a lot of admin time, emails and phone calls. We are slowly using more and more of the system and PARiM will suit us as we grow our business.

CONS

Any new additional features we could think of was getting added very quickly to the later version.

Debbie

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Very good app

PROS

Makes scheduling very easy, can easily track employ details

CONS

Parim is a very good app, I like everything about it

Vendor Response

Thank you, Debbie, for a very positive review! We are glad you are fully enjoying the app.

Replied November 2023

Leigh

Utilities, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

I like Parim

Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many. A good user tool when managing people with shifts.

PROS

Has all of the features (and more) to make managing people, shifts, locations, pay grades, holidays, visa's, employee documents etc.

CONS

Can take some time to get used to, although, Parim can train you.

Vendor Response

Thanks for the review and the comments. We are creating a PARiM academy with extensive video tutorial library/ archive to make it easier. An initial package of online or in person training is always included though

Replied April 2017

Lorna

Hospitality, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Parim makes staff scheduling easy

As well as saving staff time and minimising admin errors, PARiM hugely improves staff communication and visibility in terms of their pay and shifts.

PROS

We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff. PARiM allows us to schedule our core staff and then get other staff to apply for Open Shifts. As most of our staff aren’t office based the mobile app helps them apply for shifts and see their schedule.

CONS

There is a need for improved functionality of the app, which I believe is being worked on. Whilst you can export all reports as a .csv and import this into other systems it needs more automated integration/ synchronisation to other systems such as invoicing and accounts at a click of a button.

Vendor Response

Thank you for your review and feedback. Automated integrations are our #1 priority.

Replied July 2019

Connor

Human Resources, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Parim is ahead of all competition

An assured price per hour worked through the software, which gets cheaper the more you use it. No ridiculous rate which becomes more expensive the more you use it.

PROS

What it says it can do, it does well! My company demo'd plenty of systems and decided on Parim. It offers all the functionality you could require and more. Employee files can even contain a field for shoe size! It is as basic or advanced as your needs require. We love the open shifts functionality - it helps to ensure cover for each shift!

CONS

The open shift functionality could be improved by changing the rate in which pay and charge is depending on how soon the shift is etc. Probably something their team can implement for my companies specific needs.

Rafiq

Security and Investigations, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2017

Very easy to use

Very easy to use and good support

PROS

Using PARiM has surprised me because it was a lot easier to use than I expected and saves me time in areas I hadn't considered like messaging my staff and communicating their rotas. I had just expected it to save me time scheduling staff but it does a whole lot more.

CONS

The check call module is a little temperamental and it would be good to be able to see which staff members live within a certain radius of client sites.

Vendor Response

Thank you for your review. We would just like to note that since this spring (2018) you can sort staff by proximity to a given (client) location. Learn more at: http://support.parim.co/admin-portal/schedule/smart-schedule-overview We have also worked on further improvements to the check calls module.

Replied August 2018

Pippa

Verified reviewer

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

We are a young property letting business, a high end Airbnb for wealthy clients. We started using spreadsheets for scheduling the cleaning and managem

PROS

Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps. I really love using it.

CONS

None because I am really amazed by how Parim works. It really makes my life easier I can organize everything with the help of Parim.

Steven

Hospital & Health Care, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Rotas made easy!

We currently use three different packages for rotas, payrol, holiday etc with moving on to PARiM it will allow us to be able to use one platform. The benefits to our staff both on the road and office are just what we were looking for - staff can easily check when there next shift is and using the APP it reminds them at regular set periods.

PROS

This platform makes it so easy for us to plan rotas, see where we have gap and analyse for future recruitment drives.

CONS

The back data to get full usage can take some time

Sunny

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2014

Great System - Easy Interface - Only pay for what you use!

As a National Security provider it is imperative we found a people management system that was both cost effective and most importantly ease to use for both our Control Room Staff and Security Officers on site. Creating new shifts, booking officers on, sending out rotas has previously been time consuming and a major burden on our limited resources, with this new software all of these tasks have been made simple. Within days of using the software I have seen increased productivity and finally feel we have found a solution that will allow us to improve the service offering we currently provide our clients. The Parim staff are quick to respond to our needs and we are very excited about the future. Overall I would recommend this system to those companies that are looking to either change their existing software or need a helping hand in managing their workforce.

Daren

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2015

Like going for a walk on a beautiful spring morning

We use PARiM's Event feature to manage our exam schedule and coordinate our invigilators, supervisors and qualified Cambridge English Examiners. It has made life a lot easier for us with everyone being able to see the exam schedule and Open Shifts. Support and help is immediately available whenever we have had issues. The system is a breath of fresh air and saves us a lot of time. PARiM share their development pipeline with us and keep us posted with new features that are coming out. As our qualified examiners are monitored by Cambridge English Language Assessment, Parim has proven to be an immensely useful tool when it comes to allocating examining staff as it doesn't allow you to add staff unless they are qualified for that position and level. The reports we need are all there and available when we need them. Well done. A great job indeed!

Peter

Verified reviewer

Market Research, 2-10 employees

Used less than 12 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

Reviewed August 2015

Staffing management tool – Recommendation

Field Scope International has been using PARiM for 9 months to manage staff absence, our staff, their details and any extra work needed. Everyone has their own portal which means communication is simplified it saves on repetitive emails. We are always looking for tech tools like to help simplify what we do and PARiM has definitely ticked that box.

PROS

Before Parim we had quite a few staff members overlapping on holidays, Parim organises holidays and shift at a click of a button making staff management incredibly simple.

James

Verified reviewer

Security and Investigations

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed April 2015

Everything we need

Using PARiM saves me time and money and makes my team’s job easier. The PARiM team are always available to help and support their programme and listen to feedback. Our staff also benefits because they can see their schedule online as well as site maps and directions together with any site specific instructions. We have looked at a number of similar systems but have found that PARiM offers far more than any other solution. PARiM are constantly adding new features and looking at ways to improve the system. The recent check call addition has meant that PARiM is now able to compete with some of the more 'established' systems.

PROS

Great support, a development team that listens easy to use portals.

CONS

Can't think of any that are worth mentioning.

Nick

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed December 2014

Total Business Management System

We are never anything but Impressed with the team at PARiM - The system not only manages our workforce but also enables us to control documents relating to customers and staff. The Development team at PARiM are constantly updating and developing the system to ensure that it meets the Business Critical Demands that we have.

Vendor Response

This is good to hear and confirmation of the effort the development team put into the program, the speed at which we are progressing and meeting customer demands and the focus we have on customer support

Replied December 2014

Mark

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed August 2015

IT WORKS!

We have been using PARIM for 6 months and it has saved us a lot of time and effort managing our staff and scheduling their shifts/ creating a rota for them. The system automatically produces our timesheets and shift or schedule information is communicated automatically at the click of a button. We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried."

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