PARiM

RATING:

4.8

(29)

About PARiM

PARiM is a cloud-based workforce management solution built for midsize and large companies using temporary staff in industries such as cleaning, security, hospitality, retail and event management. Key features include scheduling, shift pattern arrangement, holiday leaves and absences, payroll, time clock, human resources and a staff self-service portal. PARiM enables staff members to arrange their own schedules as well as check their schedules on their phones and receive notifications via text and email about schedule changes. The solution includes a drag-and-drop calendar which managers can use to assign shifts to specific employees, rotate staff and delegate tasks. PARiM enables users to set up custom holiday and absence rules and record GPS-based shift start and en...

PARiM Pricing

14-day free trial, no credit card required. Pricing is based on the number of scheduled hours per month with 2000 scheduled hours included in every plan. The more hours you schedule the cheaper the per-hour price gets.

Starting price: 

$55.00 per month

Free trial: 

Available

Free version: 

Not Available

Smart Staff Management
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PARiM Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PARiM

1 - 5 of 28 Reviews

User Profile

Richard

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Retail Staff Scheduling made quick and easy

Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.

PROS

We have used PARiM to manage our staff, their shifts and absences in our Retail group for several years now. PARiM made it quick and easy to get started and schedule the staff. With its sortable, fast, unlimited database we can manage our flexible staff pool in seconds. It makes managing staff across several locations much quicker and simpler and gives me an overall view of staffing costs and levels Using the Apps, staff can see their current, past and future shifts as well as their gross pay per shift so we receive far fewer pay and holiday queries.

CONS

Its not free software! Just needs integration with a payroll software to make it perfect. However its great value for money with excellent support from the PARiM team.

Vendor Response

Many thanks for your review. Payroll software integration is one of our priorities and while we can't publicly state when it will be launched - we can confirm that we are working on it.

Replied August 2018

Joanne

Events Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Game Changer!

Fantastic!

PROS

The Schedule, people management and pay and charge has drastically reduced our work load and ensured we are more productive as a team. Its enabled us to concentrate on more important aspects of our job and saved us valuable time and money

CONS

The time clock needs to be more accurate in the pay and charge section.

Reason for choosing PARiM

Because it had an events section and it was within budget

Vendor Response

What an awesome review, Joanne! Thank you so much for sharing how you use PARiM and how it benefits your business. It's very motivating to hear direct feedback on how PARiM allows you to save both time and money and that our Events Module is an important tool for that.

Replied November 2023

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

Terrible

Almost comically bad- we've essentially been told that the experience we've had as customers is incorrect... despite it being our experience!

PROS

When the product was sold to us we were satisfied that it could do everything we needed it to, it was only later on that we realised this is not the case! (unless you want to spend a lot of money!). This is the review I wish we're read before moving to Parim.

CONS

We found a flaw in user permissions that we highlighted to Parim. They used this as an opportunity to increase their costs and tie us in. We're an incredibly unhappy customer and they couldn't care less!

Alissa

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2023

Excellent program, highly recommended!... but could still use a little help

PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out!

PROS

I love the simplicity and ease. The system is extremely easy to read and understand, minimal training is required since it is so straightforward and simple.

CONS

As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense. When there is mileage or a bonus that needs to be paid out to our employee, we bill a higher amount to our clients but there is not an option to bill, not pay. I have to keep a side list of notes for which clients need to be charged so I can manually create the expense on their invoice. There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group. A few weeks ago I reported an issue where 3 of our caregivers worked the exact same shift at the exact same facility. The notes entered into the different shifts were automatically shared between all 3 caregivers. We had offered one caregiver a higher rate, the note was added into the shift for payroll purposes, but the note was automatically added into all 3 shifts. For another one of the caregivers, our scheduler spoke with the facility over the phone and had approved for us to bill a higher rate for that 1 caregiver. Since the notes were shared across all 3 shifts, there was no way to find out which caregiver it was actually approved for. #1- there should be an option for notes about a shift to be private, not shared with the caregiver at all. #2- notes entered for one shift, should not transfer into another as it only applies to the shift the note was entered

Reason for choosing PARiM

We still have to use MatrixCare for our home health clients as PARiM is not yet compatible for home care.

Oliver

Security and Investigations, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

10 years and counting

We cannot imagine operating without PARIM. The thought of it sends shivers down our spine.

PROS

When shopping for workforce management systems, PARIM's market competition all looked too system and tech orientated. When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results. PARIM's continual drive for improvements that upgrade not only ours but the system used by multiple companies works so well. It means that we benefit from the feedback and inspiration of likeminded PARIM customers.

CONS

At times updates interrupt current operating methods within the system. These are often worked around quickly however.

Reason for choosing PARiM

Simply better in every way, including its pricing structure.

Vendor Response

Thank you, Oliver, for your kind words! It means a lot to us to know that you find PARiM valuable. We strive to work on product development and improvements in collaboration with our clients to deliver the best-fitting solution to our customers, that will improve their business operations. And such direct positive feedback is what fuels our continuous growth!

Replied November 2023