Ascender Payroll and HCM

RATING:

4.1

(42)

About Ascender Payroll and HCM

Ascender Payroll and HCM is a human capital management (HCM) and payroll solution designed to find, hire and onboard suitable candidates. key features include career portals, social sharing, candidate data analysis, onboarding and more. With Ascender Payroll and HCM, human resources (HR) professionals can gain insights into trends with deep analytics within employee metrics. PeopleStream’s mobile experience for HR managers and employees offers access to key recruitment data on the go. HR teams can process employee payrolls and the employees can access payroll information through an online payroll system that provides live processing and auditing. Ascender Payroll and HCM helps to automate time and attendance tracking by providing features like online time...

Awards and Recognition

FrontRunner 2019
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Ascender Payroll and HCM Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Ascender Payroll and HCM

1 - 5 of 42 Reviews

User Profile

Natasha

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Easy Performance Management

Our Customer Success Manager has been a fantastic support for us along this journey. He is very knowledgeable and happy to help in any way. It took us some time to implement due to the project being managed by only one person - but this goes to show that it is a truly scalable solution for large and smaller businesses. We will soon implement the Learning & Development Module across our teams and know it will lift our training and personal development to a new level with this professional and well-structured solution.

PROS

Peoplestreme is customisable and is very 'follow your nose' in terms of employee and manager use. Dashboards are great to easy report on individuals, teams and also for compliance requirements. For a business which did not have anything in place previously it has helped is to implement a performance management program which is best of breed and best practice.

CONS

There were a couple of items with our version which meant we needed some manual workarounds but with our upgraded version ready to go live next month everything will be resolved.

Vendor Response

Hi Natasha, Thanks for your kind words and the trust you put in us. This is the reason we come to work every day and hope the team can continue to add value to Northern Inland Credit Union and the team. Jean-Paul

Replied October 2018

Sean

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Great product and wonderful service support.

The software has allowed us to centrally manage our decentralised recruitment process and has significantly reduced our recruitment timeframes. Additionally, the performance module provides an easy and intuitive platform for our staff to capture and record ongoing performance conversations. The reporting functionality also provides easy to access and build reports to demonstrate compliance of all of our staff.

PROS

A really intuitive system that allows end users a central location to manage their performance conversations, learning and development activities and recruitment all in one place. Staff in our organisation often comment on how easy the processes are to follow and how simple it is to capture and record ongoing performance discussions.

CONS

The only part of the system that sometimes causes us issues is that the hierarchy in PeopleStreme has a person to person relationship whereas our other hierarchy based systems are position to position.

Vendor Response

Thanks for the awesome review, Sean! We work hard to meet expectations like yours, and we¿re happy when we hear we hit the mark for you. Cheers!

Replied June 2018

Danielle

Construction, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2020

System lacks basic Functionality & Oversold Product

Overall, my recommendation is to avoid this product, it is not worth the increased administrative burden that the modules come with. The product is expensive for the lack of functionality and the presentation of the modules.

PROS

Performance Management Module is only Module I would recommend purchasing.

CONS

Customer Service: -Disconnect from the sales team and product delivery team -Sales team over sale PeopleSteme Modules that doesn't save time but increases administrative tasks -Product team provides workarounds to compensate for the lack of the system functionality once you have purchased the modules - PeopleStreme can't commit to timeframes for the companies 'road map' on new features System: -There is minimal automation provided by the purchased modules -System is extremely slow -Inability to bulk upload all historical data (e.g. Job Ads, Position Descriptions, Resumes) -Purchased modules don’t communicate to one another, requiring a increased workload for the HR team -There is no Employee Landing page that displays basic employee data (hire date, department, job title), which is collected from the Onboarding process. Sales team now tells us that this is only available to them because of their access permissions and not part of the package sold -Onboarding Module does not allow for cross-boarding to be captured in PeopleStreme

Reason for choosing Ascender Payroll and HCM

PeopleStreme has a good Performance Management system. The company sales a false product of the Ascender Payroll as an all-in-one HR system, but the modules (eRecruitment, OnBoarding, Performance Management, Talent Management module) do not communicate to one another and require the user to enter the information more than once.

Reasons for switching to Ascender Payroll and HCM

To improve employee engagement and reduce the admin burden amongst the HR team, however PeopleStreme has significantly increased the admin burden.

Sheralyn

Higher Education, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Ascender Payroll - sound and proven payroll for complex configuration and requirements

PROS

Our current Account Executive is great, always ready to help and is easily at hand whenever we have any queries or issues. She is very professional and provides a level of assurance over working with Ascender. We have used Ascender Pay for around 30 years since it was first released and find it suits our complex enterprise agreement requirements. There is an abundance of new functionality being released for review and implementation. Ascender is a big part of my life and I am very attached since my connection goes back some 23 years. I almost feel part of their family working with some of the long-term staff for such a time – they are just wonderful people.

CONS

With all the new functionality being released it is hard to keep up.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Great affordable product

Saving on time and money!

PROS

The software is easy to use and more affordable than others on the market. The system allows you to easily find a candidate using the search function and has saved our company thousands in recruiter fees as a result. As adverts are directly uploaded to SEEK and our website the software has saved me time. In addition, the ability to mass (personalised) respond to candidates has saved me time and ensured a better candidate experience with our organisation.

CONS

The software does not imped itself into our website to suit our style guide. It clearly looks like it has been added, rather than matching the rest of our webpage.