Performance Pro Software


 

Performance Pro by HR Performance Solutions is a cloud-based performance appraisal solution for HR professionals. Performance Pro is customizable and allows users to align the solution with company’s strategic goals. The system can automate the entire process from ongoing check-ins to standard appraisals. It provides tool management features to administer simple and effective evaluations.

Performance Pro provides activity dashboards, customizable templates, writing assistance, and reporting. Behaviorally anchored rating scales measure competencies. The solution comes with pre-built templates for specific job titles, which can be modified as per the requirements. Management also has access to a library of resources for best practices for evaluating employees.

The multi-appraiser module allows different appraisers submit evaluations on a single employee. The electronic signature feature allows the process to be entirely paperless. Past appraisals are accessible, so they can be referenced later if needed. Support is provided via email and phone.

 

Performance Pro - Home
 
  • Performance Pro - Home
    Home
  • Performance Pro - Content Customization
    Content Customization
  • Performance Pro - Evaluate Competencies
    Evaluate Competencies
  • Performance Pro - Evaluate Goals
    Evaluate Goals
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

138 Reviews of Performance Pro

 

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Software Advice Reviews (16)
More Reviews (122)

Showing 1-16 of 16

ROSIE from ACCULYNX
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Not an easy to use software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Horrible customer service support, horrible software.

Pros

Implementation team only, that's the only time everyone is very helpful...

Cons

After the implementation team there is NOTHING that I like about this software. It's not easy to use, and when I ask for help I get an email only.

Review Source
 
 

Kim from Ohio Living
Specialty: Non-Profit
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Performance Pro is a complex system but the placement of items is not very intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Performance Pros has the ability to set goals and track them quarterly. Employees can do a self-evaluation which then merges with the supervisors evaluation.

Cons

Where things are placed is not well thought out. Also it is weird that you don't have to "save" your work.

Review Source
 
 

Shannon from TC Services
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Awesome program for HR

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Very easy to use! Great for documenting, evaluations, etc. Not extremely expensive. Customer service is knowledgeable and friendly.

Cons

There really aren't any cons that I can think of. If there is ever an issue, you call customer service and it is taken care of right away so who can complain?!

Review Source
 
 

Josh from BambooHR
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Performance Pro is an awesome review tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Provides customizable, automated email reminders to managers, employees and 360-degree reviewers for evaluations on any frequency (i.e., annual, semi-annual, quarterly, monthly, etc.).

Cons

This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Review Source
 
 

Tony from Concentric
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Performance Pro makes annual reviews fun and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is an adaptable product to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When this product is combined with a great administration it eliminates the often acrimonious discussions about fairness and who gets what. It can be a bit confusing to use at first, but with training and support, it quickly becomes easy to use.

Pros

This product makes entering review consistent and easy. It is enjoyable talking to employees about actual goals since entering and reporting on their accomplishment those goals is so easy. The clarity that this product provides for the individual being evaluated to better understand how they actually did and the inclusion of factors that fairly present the personal qualities needed in various senior management. This is a great product to use for any size company that is looking for a performance review software. Great customer service!

Review Source
 
 

Jamie from Autoscribe
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

You get what you pay for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Low-cost product
Has the ability to store reviews for multiple years
Has the ability to input goals, in a variety of areas
Allows for manager and self appraisal

Cons

Very slow to load
System/software feels very old-fashioned
Takes many "clicks" to get to desired pages

Review Source
 
 

Dallas from Future Metals LLC
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Performance Management Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Our company is just in the beginning stages of this product; Everything seems to be going well.

Pros

This is our company's first venture into software for Performance Management. So far, Performance Pro appears to offer the features and flow that we need!

Review Source
 
 

Robert from AMR Home Solution and Consulting
Specialty: Other Services
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall this is a great product that will be helpful for those who want to stay on top of the there rehabilitation needs.

Pros

Easy to navigate and the work specs are simple to understand. The specs are worded in laymen terms making it understandable.

Cons

Not being able to link to another device without paying an additional fee and having the ability to email from the program.

Review Source
 
 

John from South Carolina Retirement System Investment Commission
Specialty: Public Sector
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great experience with their staff. Implementation and user training was very good and was easy to follow and use.

Pros

Price/value equation is very advantageous. The company constantly solicits user feedback and upgrades the software based on the feedback.

Cons

There is only one thing I would have liked to see and has been provided to them for change consideration.

Advice to Others

Worth your consideration.

 
 

Jack from Firefighters Community Credit Union
Specialty: Banking
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very fair to Employee and fairly simple for Managers.

Pros

Consistency through factors. Individual through goals. Notes help clarify ratings.

Cons

Would like to have 360 degree review option.

Advice to Others

.

 
 

Susan from Saralux
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

360 Reviews with Lots of Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Performance Pro is a solid solution to managing the performance management process. I don't think that there is anything that they haven't thought of. Their customer support is excellent and their regular webinars are wonderful for making sure that nothing is missed in the process.

Pros

Numerous feature and additions. They are always improving their platform.

Cons

User interface is a bit clunky (have to go from here to there to get things done).

Advice to Others

If you need a robust program, regardless of your company's size, check out Performance Pro.

 
 

Shannon from NE Fl Healthy Start
Specialty: Non-Profit

March 2016

March 2016

It was very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Our employee like it was very easy to use and our managers was also please with this product.

Likes Least

I have nothing to say. So far all of my questions has been answered in a timely matter

Recommendations

I would recommendation seeing the demo. You would like what you see.

 
 

Chris from Holy Rosary Credit Union
Specialty: Banking

July 2015

July 2015

Performance Pro Summary Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use, accountability with appraisers, maintaining the database, creating your own factors and when I do have a question - the staff is so friendly and helpful!

Likes Least

At this point of time I don't have any dislikes. I may not be using the whole system as intended.

Recommendations

Performance Pro is just that : Pros as what they do!

 
 

Jennifer from Indianapolis Neighborhood Housing Partnership (INHP)
Specialty: Non-Profit

July 2015

July 2015

Ease of Use of Performance Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro has been a great product for our organziation. Specificially, it meets the needs of our performance review process by being easy to use and flexible to change. It was important that the software that we chose could handle our 9 point rating scale, job specific competencies and work plan goals; Performance Pro delivered on all of these features.

Likes Least

I like it all. All of my interactions with Performance Pro including training, customer support and implementation have been good.

Recommendations

Have a good idea in mind of what you need the software to do and know how simple it is to customize and maintain that customization. Performance Pro offers a very easy Administrator platform which is a plus for the HR person who wears many hats like myself. Plus Performance Pro is reasonably priced and won't break the bank!!

 
 

Jeff from DPS Associates
Specialty: Accounting / CPA

April 2015

April 2015

Owner, DPS

Ease-of-use

Functionality

Product Quality

Customer Support

Owner, DPS

Likes Best

Value and price with flexibility across a broad spectrum

Likes Least

Non-scalability on certain components and functions. Should be more customized.

Recommendations

Determining global needs on a broad scale. Warranty, options to expand features.

 
 

Jennifer from MCUL & Affiliates
Specialty: Consulting

February 2015

February 2015

Performance Pro - Making everyone's lives a little easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Performance Pro eliminates most of the headaches that come with any type of Performance Management process. The goals in implementing an effective Performance Management process should be to make it an effective and efficient process. Performance Pro has been able to do this for us by streamlining the Performance Management and Performance Review process by offering a web based solution and eliminating the need for paper documents to support reviews, performance improvement plans, coaching forms, etc. Everything is offered and housed in one system and is completely customizable. Most systems that offer customization really mean that the system provider will customize it for you for a fee. What I found is that this can get extremely costly, and then you are reliant on the system provider for the simplest change. Performance Pro allows me to customize most elements of the Performance Review process and forms for free, and the system is completely user-friendly.

There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you are trying to sell this cost to your CEO, break it down; your administrative expenses will be reduced, and you should see an immediate return in that your goals and factors align directly with business objectives.

Likes Least

There is nothing that I necessarily do not like about the product. If anything, my wish would be that it would fully integrate with my HRIS system. But I heard that this is going to be happening quite soon!

Recommendations

I evaluated and sat through demos of many Performance Management software products, and what I found is that what most showed me was the top-of-the-line versions with all the bells and whistles that you could think of. Once it really got down to it, the top-of-the-line version was always in a price range that would not make sense for the organization, and each of the bells and whistles was an extra cost or had to be customized at an extra cost.

When viewing Performance Pro, what you see is what you get. There were no hidden costs and no hidden agendas. The system could be customized at the hands of the user. I would recommend making a matrix of all the must haves and nice to haves to truly identify what will work for your size organization.

 
 
 
Showing 1-20 of 122

Robin from Cranemasters
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Good Use of Workflows

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I stepped into the process mid stream and was able roll out the performance management program. It did take several hours of training with Performance Pro to understand the set up. The Performance Pro representative was very accommodating and key to the success of the roll out. I found that mid stream set up changes created down stream process complications that were not fully understood and explained. Year one went ok and we will implement process changes based on the roll out experience.

Pros

This software has workflow capability that can be used during the performance review process. It does make routing of performance reviews more efficient in that it sends emails to managers and employees during each stage of the process and makes the review available for edit and review at different stages. The software is very customizable. Implementation specialist was very attentive to our needs.

Cons

The set up of the software was extremely time consuming. Understanding what each of the custom fields does and how it impacts other processes is tough. There are several administrative manuals but I found that they were not updated with the newest software features. There are standard reports but they are not customizable and the software doesn't have the capability to adhoc reports.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: November 2018

November 2018

 

Hi Robin,

Thanks for your feedback, we are happy to hear you enjoy the workflow capability and customization. These types of features in a performance management system help to support your organization as it changes and grows.

It sounds like there were some bumps in the road rolling the program out as you stepped into the process mid-stream. As we are glad to see that one of our representatives was very accommodating and the key to a successful roll out, our goal is to ensure you have an efficient software program that continues to support your performance management culture.

To ensure this is happening we¿d love to talk to you more and review your needs as we go into 2019. Give us a call and let us know how we can help to support you.

Thanks!
The Performance Pro Family

 


September 2018

September 2018

Not as robust as other solutions; however, reporting is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm happy with our rate of compliance since we have implemented this solution.

Pros

The reporting tools. We did not have that in our previous solution and this has been fantastic with helping us reach our goals for compliance within our organization.

Cons

Sometimes the user interface has issues and can be slow. It isn't necessarily as intuitive as I'd like it to be. Users sometimes complain about certain issues they didn't experience with our previous solution.

Review Source: Capterra
 

Alvaro from Maynilad Water Services, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Annual Fiscal Review is a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Pros

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it.

The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input.

Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software.

Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Cons

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design.

The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

Review Source: Capterra
 

Luis Carlos from The Kraft Heinz Company

July 2018

July 2018

A great tool to administrate HR systems and processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you want a robust HR system I highly recommend it.

Pros

- It gives multiple tools at low cost.
- Support is quick, atent and solve every doub.
- It has 360 appraisal option.
- It's easy to use as a worker and as a manager.

Cons

- It's very slow to load.
- Interface looks old and you have to make a lot of clicks to get the things done.

Review Source: Capterra
 


July 2018

July 2018

I have used Performance Pro for Employee evaluations and it is just okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that different appraisers can submit reviews on a single employee and past reviews are accessible.

Cons

I do not feel like the software is very intuitive and it takes a lot of navigating to get to to where you want to be.

Review Source: Capterra
 

Zee from The App Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great for IT (and other) project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Pros

- customizable workflows for any kind of process
- ability to add labels and epics to the tasks that make it more visual and easier to navigate
- a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Cons

- a bit complicated for an average user (compared to Trello by the same company, Atlassian)
- sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

Review Source: Capterra
 

Lillia from Embrace Home Loans

June 2018

June 2018

Nice Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've tried many performance platforms for human resources and I really enjoy this one. It's easy to use and flexible with my needs.

Cons

I have not run into a con for Performance Pro since I've recently started using it. Looks like they have a great support line to help though.

Review Source: Capterra
 

noelis from Arts and Crafts

June 2018

June 2018

Excellent human resources program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent to document and evaluate. The customer service is efficient and friendly.

Pros

It has the property to establish objectives and track them quarterly. Employees can do a self-assessment that is then combined with the evaluation of the supervisors.

Cons

It can be a bit confusing to use at first, but with training and support, it becomes easy to use quickly, it can be a bit slow to load

Review Source: Capterra
 


June 2018

June 2018

It facilitates the evaluation of employees and has an excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The most interesting thing about this tool is that because it is customizable, it has the kindness to be able to align the company's objectives with the offered solutions. It greatly facilitates the evaluation of employee performance, is ideal for human resources personnel, has excellent customer service

Cons

Your load sometimes becomes too slow which consumes a lot of resources of the computer, it also takes a while to locate in the pages that are needed because you have to press many clicks

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Thanks for your feedback about the application and so glad you are happy with it.
The customization of Performance Pro is a great feature and one that doesn't get recognized too often. The customizable nature of it means that as your process changes and grows, Performance Pro can change and grow with you.
Sounds like the load time might be causing you an issue. Performance Pro operates in a standard web browser so the load time isn't usually an issue. That being said, we know we have users with all sorts of connection speeds. Give us a call and let us see if we can diagnose that.
Thanks!

 

Catherine from University of North Carolina Asheville
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Performing performance reviews for mid-year and yearly evaluations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked being able to create benchmarks, goals, initiatives for staff members and then being able to readily use those to rate the performance of that staff member. Keeping the reviews electronically from year to year eliminates the "lost" hard copy paperwork and accountability.

Cons

I think what seemed most troubling was being able to go back and make changes once items had been submitted. I sometimes found that process a little more difficult than maybe it should have been.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Hi Catherine,
Thanks for the feedback about Performance Pro. There are a lot of advantages to using the application and not "losing" last years review is certainly one of them. Another is that, since all of the historical reviews are kept in Performance Pro, you can use our unique analytics feature to find patters in behavior which can then be used to make better business decisions.
You are right that we do have a process that keeps changes from being made to a review once it has been finalized and agreed upon by the manager and employee but there are simple ways around it. Give us a call and we'll walk you through it!
Thanks for using Performance Pro!

 

Yendi from PF Concepts, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great management system and user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This platform helped me perform my duties with effectiveness and with precise information.

Pros

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Cons

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Hi Yendi,
Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them!
Thanks again!

 


June 2018

June 2018

Cumbersome to use and not entirely user intuitive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

You can review goals from last year and automatically copy them to the current year to be evaluated.

Cons

The UI could be better by making it more intuitive for the user. Esthetically it is not the most pleasing either; me it looks like a no frills basic interface. Room for improvement here.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Hi there,
Thanks for leaving us some feedback. So glad you like the goal features within Performance Pro.
We'd love to find out more about your use of the application and how we can make using Performance Pro an even better experience for you. Will you reach out to us and tell us how we can get in touch with you?
All the best!
The Performance Pro Family.

 

Anna from E&E Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Very great system and easy in use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very human friendly. The system is 100% customize. You can set up your own competencies and goals. System will help with development of your team. My Account Manager was very helpful.

Cons

You have to remember to update the system - new hires , terminations, people who moved between departments etc.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Anna,
Thanks for taking the time to leave your feedback about Performance Pro. So glad you gave it five out of five stars.
You mention needing to remember to update it for new hires, etc.. Great news! Performance Pro can be easily integrated with your HRIS so you won't have to remember to make changes. Give us a call and we'll walk you through the process.
Thanks again.

 

Carlos from confecciones wolf ve

May 2018

May 2018

Allows an evaluation of employee performance promoting healthy competition within the team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like the most is customer service, very useful and patient. Also that allows to align individual objectives to employees with strategic initiatives, making sure they are aligned and committed to the company

Cons

Learning about changes in updates can be difficult to adapt, there have also been times when email notifications have not arrived

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Hi Carlos,
So glad you reported having great support. Our support team does a lot to make sure our clients get all of the care they need when they reach out.
Thanks for taking the time to share your Performance Pro experience!

 

Alejandro from ADAGGIO'S

May 2018

May 2018

Great perfomance management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a powerful software, easy to use that allows you to evaluate the performance of the professionals based on the company's goal, offering simple and effective practices to the employees from an automated system, it also provides activity dashboards, customizable templates according to the requirements of the company and automated email reminders

Cons

It is a little bit slow to load, but I think is still a good alternative, If theres is an issue, you just have to contact customer service and they will assist you

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: May 2018

May 2018

 

Hi Alejandro,
Thanks for leaving your thoughts about Performance Pro. We're glad you think it is great!
Reach out to us if there is something we can do to support you. We're always working on new exciting things.
Thanks!

 


May 2018

May 2018

Really poor UX

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the fact that both parties (boss and subordinate) can sign off and comment as well as grade their own goals.

Cons

The software UX is terrible. It is not easy to follow or fin areas. It doesn't give you errors when you have something you haven't filled out, but instead is doesn't let you continue.

Review Source: Capterra

  Response: HR Performance Solutions, HR Performance Solutions

Date: June 2018

June 2018

 

Hi there,
Thanks for giving us some honest feedback. There are a few things that might help with the specific situation you've outlined. We'll be glad to walk you through them if you give us a call.
Also, keep an eye out for some changes we are making to the flow of the application. We think you'll like it!

 

Paul from Anova Technical Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Not the easiest software to use..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allowed me to make customizable reminders and emails to management.

Pros

It is definitely helpful for setting goals and tracking them. Every quarter, you can update and track. I also like the ability for documentation.

Cons

It is very complex, and it does not make you save which is weird in itself. The navigation is not self-explanatory.

Review Source: Capterra
 

Amie from Elevate Home Health
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

The site is easy to use with some provided guidance and their customer service is the best ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that he software is easy to use by my staff for their evaluations and that it is incredibly customizable for our needs.

Cons

The system can be slow and delayed at times, which can make trying to mass edit at a quick pace somewhat difficult.

Review Source: Capterra
 

Becky from Class Act Federal Credit Union

March 2018

March 2018

Everything about Performance Pro has been 5 star, especially their customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.

Review Source: Capterra
 

Donna from First American
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2018

March 2018

Easy to get used to!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No more paper!

Pros

No more paper for our organization!!! I love the electronic use of the system and ease of updates.

Cons

As with all system, there are things that I feel could improve, but for the most part it is a fantastic system! I would advise potential clients to stress the need for knowing exactly what your competencies should be and get them right the first time. This is very important to the most efficient set up of the system.

Review Source: Capterra
 
 
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