Qarrot

RATING:

4.6

(72)

About Qarrot

Recognition software that actually improves employee performance! Designed for the needs of growing businesses, Qarrot powers outcome-based rewards and recognition to improve culture and drive better employee performance. With Qarrot, you have the flexibility to design a recognition program tailored to your company's business objectives and values. Qarrot provides an affordable tool for growing companies to empower their managers and employees to send points and badge-based recognitions, to motivate individual and team performance with performance-based awards, to celebrate birthdays and work-anniversaries with automated milestone awards, to increase their program's visibility with an engaging public social feed and to offer your employees a rewards catalog of thousand...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Qarrot Pricing

Price per registered user, per month to access all features.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Not Available

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Qarrot Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Qarrot

1 - 5 of 72 Reviews

User Profile

carl

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Increase the commitment and motivation of your employees

With Qarrot we have made our employees feel good emotionally, which generates excellent teamwork.

PROS

Thanks to the tools of Qarrot we give our employees the necessary social recognition that generates a good work environment and great motivation. The best thing is the automatic function to celebrate the achievements and the campaigns of points and incentives.

CONS

It took a few hours to fully integrate qarrot, but it works perfectly.

Jessica

Banking, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Overall Great Product

PROS

I love that it is customizable to adapt to our smaller organization. I also enjoy the automation of our employee birthdays and anniversaries. Qarrot helps us as an organization stay connected to each other even though we have branches spread across 4 different communities. I also enjoy that we can customize the rewards to include small business within our communities.

CONS

I wish there was a page similar to a marketplace. We have branches spread out over 4 communities and a wide variety or employees in different stages of life. It would just be another way to connect employees and help each other out.

Richard

Financial Services, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed April 2019

Maybe it's me...

To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper. Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example). Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it. Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway.

PROS

I certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment.

CONS

I'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other. My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management. We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?) More in the next box.

Janice

Hospital & Health Care, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Qarrot Survey

PROS

The recognition and gift cards. I like the gift card options. I only get Esso gift card so I am glad there is at least one gift card I can get.

CONS

Would be great if I can get etransfer to my bank account option. I only redeem Esso gift cards but if I didn't drive the other option would be restaurants or Amazon. Otherwise adding Walmart gift card would be an alternative option if available.

Vendor Response

Thank you so much for your review and precious feedback, Janice! We're glad to hear that you've been enjoying the rewards available in Qarrot :) And, good news, the Walmart gift card is available in both Canada and the U.S.

Replied April 2024

Jeff

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

review of Qarrot

Fantastic. Every time we've had an issue I feel the team has gone above and beyond to help us out or to make things right. Even if we find a small bug they fix it right away they follow up with us to tell us it has been corrected. Excellent service!

PROS

The end user experience. If you want to reward someone for doing a good job, they are not limited by what gift card you can find at the local store. Being able to customize rewards with comply logos is amazing.

CONS

Because you have so many options, it is difficult for some of our team leads to create campaigns. No matter how many times we try to walk people though something they seem to get lost. Also, the hard close on a campaign is a little difficult to work around. We have to end our campaigns a few days after they really end to give the employee enough time to enter in all their data.