What is Qualtrics 360?

Qualtrics 360 is a cloud-based 360-degree feedback management solution that caters to various industries. The solution has a point-and-click interface that allows users to modify their reports and forms in real time.

Qualtrics 360 has a range of question types that help managers design customized feedback forms for employees. Branching logic in questions allows users to ask different questions to different groups by using the same form. Real-time reporting is offered by the solution through a dashboard that also helps users to measure, analyze and compare assessment results. It also provides users gap analysis tables, competency rankings and development guides.

Qualtrics 360 enables managers to monitor rater's progress in real-time and access individu...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

12 Reviews of Qualtrics 360

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

December 2018

Twila from EDUCAUSE

Company Size: 51-200 employees

Industry: Philanthropy

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2018

Qualtrics - Powerful software, worth the learning curvey

I think our respondents have liked the quality of the product and trust it more rather than the free products on the market. Security and confidentiality have been a big concern and our teams have responded well to our Qualtrics surveys.

Pros

Qualtrics gives users options in setting up the data collected and cutting that data. Although it's more time consuming to learn the ins and outs, it's worth it for the extra functionality. The mobile app has been extremely helpful in generating more responses.

Cons

I've had a problem in a previous organization of our "anonymous" survey not being completely anonymous. It is easy to control, but you have to be aware that there is a backdoor way of connecting survey data to the respondents.

August 2018

Chandrashekar from KGI

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Amazing software for survey design, deploy and basic analytics

Qualtrics is the best tool for conducting successful email survey campaigns and is better than the available software in the market currently

Pros

The customer service is amazing as they are quick to respond to any query and are very helpful. The tool is mobile friendly and moreover, the dashboard is user-friendly and intuitive. Lastly, there are a lot of customizable options available for the survey which is great for market research purpose.

Cons

The product doesn't come free and is priced bit higher than other surveying software. The tool doesn't show accurate tracking of emails checked after a survey has been deployed although the status of the survey is shown whether it has been started or finished.

April 2018

Julia from Food & Beverages

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Unlike any other survey software

Pros

Qualtrics is truly invaluable. I used this every day, multiple times a day, when I worked in B2B sales. Super user friendly and intuitive, especially considering the amount of features and functionalities that aren't available from competitors. On my first day at a new job, I used Qualtrics with no training and was able to teach myself how to use it as I went. The insights you get from Qualtrics surveys are excellent and very in-depth. Worth every penny and great customer support as well. The new platform is even easier to use than the old one; it just keeps getting better.

Cons

I can't think of anything. It's not cheap, but it's reasonable. Much better than all competitors in terms of data delivery and insights so I believe it's worth the high(er) price tag.

November 2019

Kelli from Blue Chip Group

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

5.0

November 2019

Every company should use 360 feedback!

Pros

I love how you and your manager can ask peers in the same department or different departments to review you. It was great to get feedback from people you worked with daily in other departments instead of some of the people on your team, since you interact with those other departments more. It was easy to use to send reviews out, but also to do them for other people.

Cons

I honestly don't have a con for this software. I think every company should be using 360, as it is super valuable to have peer and 360 reviews. Just your manager is not enough.

May 2018

Dawn from Aspire Public Schools

Company Size: 1,001-5,000 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Functionality

5.0

May 2018

Surveys, Surveys, Surveys!

Pros

I think this product is more robust than other survey software when it comes to analyzing and parsing data. You can also create surveys that have great logic (e.g. create one survey with differentiated questions rather than 20 different surveys that have similar questions).

Cons

I do think Qualtrics is a little trickier to use than some of the new (free) software like Google Forms. Although it has much better functionality, it is a little harder to learn and use, which might be a barrier to those who just want a quick and easy survey.