SentricHR Software

4.15 / 5 (106)

Our advisors have recommended this product 11 times in the last 30 days

What is SentricHR?

SentricHR is a cloud-based Human Resources (HR) and payroll software designed for midsize and large businesses. It offers core HRIS, benefits, recruiting, talent management, time and attendance, absence management and payroll.

SentricHR empowers you with features to help your small to medium-sized business (35 to 1500 be strategic and simplify your HR processes. Transform your workplace with complete HR software that includes Paperless Onboarding, Document Management, E-Signatures, Payroll, Benefits, and more.

SentricHR lets you do more than manage data. It offers a secure, web-based HR software that is mobile-friendly. That means your employees can manage their information anytime and anywhere.

SentricHR features Document Management and E-Sig...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

106 Reviews of SentricHR

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(47)

47

4 stars

(36)

36

3 stars

(16)

16

2 stars

(6)

6

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

November 2019

Agnieszka from Animix

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Easy to use, great technical support

Pros

It is easy to use, Sentric works consistently on improving, adding new features and staying up- to-date with its software. Customer service is prompt, and always very helpful and response time is quick.

Cons

few glitches after updates, but nothing major

August 2020

Shannon from IntegraCare Corporation

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

August 2020

SentricHR Review

I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.

Pros

The search and filter capabilities are a positive. The integrated time system and additional functionality of the upgraded time software is much better than what we had before.

Cons

The customer service setup is not as quick and efficient as our setup on the old software. The availability of certain demographic/employment information is no longer available in the pay entry screen as it was in M3, thus there is a lot of toggling back and forth to verify information when we proceed payroll.

Reasons for Choosing SentricHR

The cost effectiveness of Sentric in addition to it being the platform we were mostly already familiar with.

May 2018

Derek from Entertainment Earth, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

May 2018

The entire platform needs an improvement from web portal to mobile application.

Adding data into a central location.

Pros

I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.

Cons

* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled. * There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix. * Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us. * after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML. * Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee. * The web interface is not responsive. * the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO. * Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why? * It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help. I have more to add, you can give me a call.

August 2020

Yvonne from Robindale Energy & Associated Companies

Company Size: 501-1,000 employees

Industry: Mining & Metals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

SentricHR

We have been using SentricHR for a little over 2 months and have not had any issues that were not resolved quickly. The customer support is wonderful and I can't speak any more highly of our integration team. They were always there and addressed our concerns and questions quickly.

Pros

I like the flexibility that we have with this software and especially like the ability to make changes to data and set up as an admin of the system.

Cons

I don't like that it is so reliant on the HR side of the software and that the payroll data can't be more independent on it's own data.

Reasons for Choosing SentricHR

We were already using a Sentric product but it was only a payroll system. We wanted to move to an HR/Payroll integrated system and SentricHR had the most options for the most reasonable pricing.

Response from Sentric

Replied September 2020

Thank you so much for your feedback, Yvonne. We appreciate it!

September 2020

Carly from Advanced Home Health

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

September 2020

Helpful Staff

Our overall experience with SentricHR has been there has been many new features that impress us. The Staff has been extremely helpful and understanding while training us and giving us the amount of time we need. [SENSITIVE CONTENT HIDDEN] have been wonderful!!

Pros

The on boarding features are very impressive. Currently we are still in the process of setting it up. It is very detail orientated which we enjoy, it just is taking us a bit to get started on it.

Cons

There are several places where the same thing can be done which makes it a bit difficult to know if you are changing the correct features in the right places. The auto pay section is very frustrating for us, but we have managed to work around it. We also do not like that we have to message a generic help line instead of having a direct contact for items.

Reasons for Choosing SentricHR

We chose SentricHR for the capability of our employees being able to enter their hours themseleves. Unfortunately that turned out to not be the case. We also chose the product because we wanted the HR portion built in.