SentricWorkforce Software


 

SentricWorkforce is a cloud-based Human Resources (HR) and payroll software designed for midsize and large businesses. It offers core HRIS, benefits, recruiting, talent management, time and attendance, absence management and payroll.

Employee information in SentricWorkforce is organized in profiles where employees can manage their data, benefits, qualifications, internal job applications, performance reviews, pay and training details. Administrators can set up routes and alerts on task.

SentricWorkforce features recruitment management, which allows users to shortlist from a pool of internal and external candidates, track applications and schedule interviews. The product also features benefits management which provides employees with an enrollment wizard, where they can select from a list of available benefits. The system also supports automatic payroll deductions for availed benefits.

SentricWorkforce also offers reporting capabilities, web-based self-service portals and end-of-year processing (W2s, 1094c’s and 1095c’s).

The vendor offers online and phone support to the customers.

 

SentricWorkforce - Payroll
 
  • SentricWorkforce - Payroll
    Payroll
  • SentricWorkforce - ESS
    ESS
  • SentricWorkforce - HRIS
    HRIS
  • SentricWorkforce - Reporting
    Reporting
  • SentricWorkforce - Workforce
    Workforce
  • SentricWorkforce - Recruitment
    Recruitment
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

91 Reviews of SentricWorkforce

 

Start your review of SentricWorkforce

Click to start
https://www.softwareadvice.com/hr/sentric-workforce-review/
Software Advice Reviews (1)
More Reviews (90)

Showing 1-1 of 1

Lexi from The Vista School
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

HRIS and Payroll System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

customizable, many options, completes the following functions: payroll, benefits, qualifications, employee profiles, talent management, reports, attendance, notifications, and is user friendly once you get to know the system

Cons

When something isn't customizable and you have to wait for your next upgrade in order to possibly get it.

Review Source
 
 
 
Showing 1-20 of 90

Lori from La Hacienda Treatment Center
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

We couldn't be happier with this software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

In less that 2 months we implemented this software in an environment which was almost completely dependent on manual processes. We had no time clock in place, so we saved so much time in automating processes because of Sentric. I can't think of any need we have in Human Resources that was not able to be implemented through Sentric. We are completely satisfied with this product and what they said they could deliver, versus what they actually delivered. No bad surprises at all!

Pros

The support of the implementation team made our transition so easy! The software is so adaptable to all of our needs.

Cons

None identified, we are so happy with the software!

Review Source: Capterra
 

Lynnette from AMERIND Risk Management
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

After the huge upgrade last year, I feel like things got a bit more difficult.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Payroll processing and everything in one place. I liked how it was set up when we had one dedicated representative.

Pros

I like that I have all my information in one place and how the applicant tracking system information flows over when a person is hired.

Cons

I don't like that things are not as easy to find anymore. We always have problems pulling accurate reports, such as active employees. There are always employees missing even though we show them as active. Little things like that. The format is not as welcoming or easy to figure out.

Review Source: Capterra
 

Linda from The Village School

May 2018

May 2018

We use Sentric daily and it has been a great help to us.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease with which we can go from one area to another. It user friendly and whether adding new hires or terminating someone, the process is smooth. It is also easy to make any corrections or changes as needed. The reports are helpful and even someone new can quickly get a report using the ones on the left side that have already been completed. It has been real asset to our organization and we use it constantly.

Cons

I am new to Sentric and putting together a new report is the most challenging aspect for me. I am not always sure where to start or what to pull. I think the more I use this feature, the better I will become. I have watched the training video but it would also be helpful to have an instruction sheet to use.

Review Source: Capterra
 

Robin from Estes Valley Recreation and Park District
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

I am a newer user. The system was in place when I took the position.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As a new user, the support staff has been great! They have answered all my questions and sent me documentation on how to use the system.

Cons

The attendance portion is "glitchy". If you take to long to enter time in the tasksheet it jumps around and you have to start over again. Sometimes I have a hard time getting it to accept a functional area change.

Review Source: Capterra
 

Wendy from Montauk Energy Capital Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Very good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to have everything centralized. Very good support.

Pros

The ability to house everything in one area. One stop shop. The technical support is fantastic. It is accessible to all employees in various degrees of permission level.

Cons

Sometimes it can be complicated and not intuitive. It took quite awhile to become proficient. I've been using it a little over a year.

Review Source: Capterra
 


May 2018

May 2018

Transitioning and adapting to Sentric Workforce has proven mostly favorable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A better understanding of how payroll/time clock software integrates with HR.

Pros

System works well for mid-size organizations and can be customized according to the organization's needs and pay rules. More or less it was a seamless transition from the larger payroll provider I had utilized in the past, as well as more affordable. The account representatives that I deal with the majority of the time are professional, kind, hard-working, and knowledgeable.

Cons

We utilize Attendance On Demand, which is the time clock side of Sentric and it is more challenging to correct issues since it's a 3rd party application. Additionally, some of the features within Sentric are less than user-friendly and do not often have clear instructional guides on "how-to's" (I can assume this is mostly due to all the customizations).

Review Source: Capterra
 

Elizbeth from Ambrosia Treatment Center

May 2018

May 2018

It is very effective to have and saves our HR department time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Most employees can update their own stuff such as insurance, w-4's, banks information and they can pull previous stubs. They can request PTO and have an overall count of PTO time available and left. You can also check for future PTO availability for those people that like to plan ahead.

Cons

Sometimes is not as user friendly, where employees call to ask where what is. For Example when an employee needs a past check stub, it is a little hard to see the date change in the corner at the bottom.

Review Source: Capterra
 

ELSA from ADJ Group of Companies
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Very helpful customer service, most problems solved same day, communication is excellant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

very hands on, user friendly , easy to instruct others on how to use, updated information available at all times

Pros

Easy to work with, system lets you know when something is being done incorrectly, being able to access reports right away, payroll reports are ready the same day

Cons

can't think of anything, if there is customer service handles it right away , we just started with employee benefits we will know more by the end of the month how difficult it is for them

Review Source: Capterra
 

Abbie from Ambrosia Treatment Center
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

It is not easy to understand the setup.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reporting feature.

Pros

Reporting feature is excellent. I have been able to pull a lot of information for finance each month and also for compliance standards.

Cons

Recruiting feature isn't working so we have to post the positions externally on Indeed. This would help us to become paperless if we can have everything working from the beginning of hiring someone.

Review Source: Capterra
 

Scott from First Team Real Estate

May 2018

May 2018

I have used this system since January 2017. Pretty straight forward!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Relatively easy to use. Navigating through the tabs and finding information is intuitive. Making changes on the timekeeping side has helped us manage hourly employees.

Cons

The reporting is less than optimal. We would love to be able to download reports into Excel that are dumped columns instead of having to convert the data into columnar format. Very inefficient. Would like to see a web based version!

Review Source: Capterra
 

Carolyn from Community Living and Learning, Inc.

May 2018

May 2018

We have not had a good experience with Sentric Work Force

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most is that the system holds a great deal of information in one central location. I also like that is generates many reports.

Cons

Lack of training on how to use it. Customer Support instead of having one Service Rep who knows your company. It is frustrating and time consuming to explain things repeatedly to many people. We have issues entering dates as well.

Review Source: Capterra
 

Christy from National Healthcare Solutions

May 2018

May 2018

OK

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer Service is fast to respond. It is nice having all the companies we process together but are able to process locations/companies separately.

Cons

Why can't the system Prorate an employee that didn't start at the beginning of the pay period. Manual checks are weird. Sometimes we think we are just doing an adjustment and a check is sent.

Review Source: Capterra
 

Gail from International Quality Consultants, Inc.

May 2018

May 2018

Poor Tech Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Not hosted on International Quality Consultants, Inc.'s server. No need to worry about the server being down.

Cons

The fact that it is not more direct, too many steps to accomplish on goal. We just need payroll and it wastes our time.

Review Source: Capterra
 

April from Miura America

May 2018

May 2018

Sentric is good, but could be better...way better.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sentric allows you to run a lot of different reports. I like that Sentric also functions in a way where you can do everything in one place. Other programs I've used do not allow you to do that.

Cons

You can run a lot of reports, but sometimes the reports are wrong. In Sentric you cant date stuff in the future which can be a little annoying. Sometimes Sentric just has incorrect information on paychecks. We get a lot of notices that seem to not be followed up on.

Review Source: Capterra
 

Vicki from VPI Corporation

May 2018

May 2018

Fantastic software, easy to use and many capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Was able to customize the software to incorporate the many pay grades and rules negotiated in our union contract. The programmers are amazing and willing to help! Their online help center is extremely useful as well.

Cons

Not a negative, but there are so many options for storing data, printing reports, etc it is almost overwhelming.

Review Source: Capterra
 

Paige from Diamondback Drugs

May 2018

May 2018

Overall the program is ok, but lacking in some areas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Payroll process is pretty fast once you have proper instructions on using the software. Customer support is readily available for issues that arise.

Cons

Not very intuitive, need specific training on basic features. Reporting is lacking. Need customer support on a regular basis.

Review Source: Capterra
 

Kristie from Tom Brown Inc

May 2018

May 2018

Able to implement Best Business Practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company was able to implement an HR platform without hiring an HR employee. It allowed more interaction with its employees.

Pros

This software has enabled my company to implement an HR platform without hiring an HR employee. It has allowed us to take our family owned business to the next level for all of the employees.

Cons

Some of the terminology needs to be changes to be more apparent such as "National I.D." is Social Security Number.

Review Source: Capterra
 

Bethany from Oakmont Country Club
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Good quality product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ACA reporting is a great tool. I love that employees are able to update their contact information and can view /print their pay stubs.

Cons

It does not seem like all parts of the product integrate seamlessly. If a manager puts in sick time for an employee in their time card, it does not pay them or update the attendance module.

Review Source: Capterra
 

Robin from First Team

May 2018

May 2018

Overall, good. We have had some glitches that we where not able to correct.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Changes are visible immediately, for employees and other users. I am able to make corrections for employees, and they can see this immediately.

Cons

Some screens, in attendance are confusing. Have to togel back and forth from the dashboard to the time cards to resolve issues.

Review Source: Capterra
 

Beth from Trib Total Media
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Overall a good experience in the beginning -

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time and attendance has made our life easier. Used to do a lot of manual keying.

Pros

Ease of operation - Easy to understand reporting system. Easy to navigate in the system to find information that you need.

Cons

The change from one contact person to the support team. Can't get some reporting items to run how we would like them to be. And not being able to change our GL without being charged.

Review Source: Capterra
 
 
Write a Review