Started with [SENSITIVE CONTENT] - her knowledge and services were exceptional. [SENSITIVE CONTENT] were awesome during the implementation period. They went the extra mile to ensure we were up and ready by our desired deadline! Great teamwork

User Friendly, convenient and much better for obtaining reports, as well as accessing employee informaiton.

Not connecting with our Accounting Software so we have to manually input data! This is not a Sentric issue, we are currently in an accounting software conversion and looking forward when the two will interlink. Would be nice if employees could modify their time for missed-punches, so all the supervisor had to do was approve the time at the designated pay period.

We love the system, just looking for better reporting!

We love learning new modules and how they work together. It can be overwhelming at first but staff will surprise you in how they are eager to do things electronically and adapt quickly!

The reports are difficult to learn and run and limited in the fields. I wish there was truly a MASTER report that you could pull ANY field, and you weren't limited to what is available under each category. We rarely use the reports because they are cumbersome.

It's something to hold data versus paper folders.

When viewing an employee, you can easily navigate to their manager's profile and vice versa. The search box is easy to navigate (but also expected).

Reporting is horrible cannot run date in time reports without pulling duplicate employee entries. The user interface lacks so much - not intuitive unless you are a power user of the platform. Difficult to maneuver around the system. No single sign-on options.

Very happy! Transitioning payroll/HR services is a big task, but it was broken into several chunks and was a lot easier on my end then I thought it would be. Lots of handholding, never felt like I was asking stupid questions... each part of the team was patient and knowledgeable and guided me through the transition at a pace I controlled.

Simplicity plus versatility. It fit our payroll structure and was easy to understand and use. Integration team a HUGE plus! Never felt lost (or if I did, an email or call for help was quickly answered)

On my original list of Pros/Cons, inability to provide admin for Workers Comp/FSA/Cobra/401k was a Con. I was looking for administative help with that stuff. But as integration progressed, Sentric introduced frequently-used third parties which could provide those services. The services were reasonably priced, contacts were friendly and responsive... and erased my last point of hesitation about going with SentricHR.

Mostly it is a good system. We've had some difficulties with canceling time off requests and setting up schedules.

The ability to look up information on employees, store documents, and initiate pay increases and title changes.

There are some quirks. example you have to be careful about when you input a change in relation to the effective date. Payperiod ending must also be after the paycheck run or it is effected in that time between the end of payperiod and paycheck

SentricHR has been so easy to use and learn. The implementation was straight forward. It was important to know how we wanted to use the software so we could get the correct previous data uploaded and correct. The implementation team was very helpful in asking questions and giving suggestions on how to setup our data so we would get the most out of the software. SentricHR is so versatile and friendly we look forward to using it for many years to come.

SentricHR is so friendly and easy to navigate. The mobile app is exactly like the PC version which makes it easy to use. The implementation was very quick and efficient … the implementation team worked with us to make sure we thought of everything we would need.

The only complaint we had was one of our employees has some trouble with the mobile app … otherwise we have found no other problems.

So far we have been very happy with what we have and are learning more about the features on a daily basis. The video tutorials are very helpful.

The software is intuitive when set-up correctly. Corrections can be made early on after deployment.

Currently we have not experienced any issues with the software.

Sentric has allowed us to streamline our remote hiring and given us the ability to offer our employees the self-service experience. It's ease of use in application will be a game changer of our back office operations.

Easily customizable. There were certain features we felt were paramount to our organization, most related to hiring and yearly competencies. Our requirements in the health care industry are not cookie cutter, and Sentric allowed us to meet each and every one of our requirements.

At this point in our experience, I don't think we've used the platform enough to have found any issues to point out.

It is easy to use, Sentric works consistently on improving, adding new features and staying up- to-date with its software. Customer service is prompt, and always very helpful and response time is quick.

few glitches after updates, but nothing major

The ability to have everything centralized. Very good support.

The ability to house everything in one area. One stop shop. The technical support is fantastic. It is accessible to all employees in various degrees of permission level.

Sometimes it can be complicated and not intuitive. It took quite awhile to become proficient. I've been using it a little over a year.

I would highly recommend SentricHR to my colleagues. I love how easy it is to use and the customer support is awesome.

SentricHR is extremely user friendly, and tracks everything we need it to track. We love being able to direct employees to their own profile to see paystubs, sick and PTO balances, and the use of the forecast option. I believe this empowers the employee more than we know!

There seems to be a few glitches here and there with SentricHR. I love the constant updates and believe they are necessary, however it seems to always change really random things. This is probably also a lack of knowledge on my part.

The implementation process was so well run and everyone at Sentric is extremely helpful. The critical support area is super responsive and great with following up to make sure problems or issues are addressed or fixed.

We implemented the time & attendance module and it was customized for all the crazy union rules and labor rates we have. It has saved me a ton of time as i can trust that Sentric is calculating pay correctly.

The reporting function could be a bit more user friendly and customizable, in both the payroll and time & attendance areas. I do have reporting for several plans that are non-calendar year that are tough to do.

Like the system overall and like that SentricHR keeps up with innovation and updates.

Single platform for HRIS and Payroll plus the ESS.

Reporting is not very user friendly and clunky.

From the very start to full implementation my overall experience with SentricHR has been great. I have been very well taken care of and the implementation went at the speed I needed and not of anyone else's. It was nice to be able to change and adjust as things changed in my needs.

One of the main reasons we went with SentricHR is that it provided so much more in the base package than other products. With SentricHR, we could start with many different pieces and then grow if needed into the other as management allowed.

Really, the only one that gets me right now is the fact that I can't schedule a report to send to my email on a scheduled basis. I think that is a nice feature from other products that I don't see here.

Sentric makes all aspects of employee payroll, benefits, absences and performance management easy to use.

Printing the performance reviews is very cumbersome and could use updated. It takes multiple clicks and time to get to the final PDF download to print. Many times, employees give up thinking the system isn't working and HR has to pull for them.

Compared to the software we had previously, this seemed like something that would be alot easier for HR to use. Our CFO decided to get this software and it is easier than what we had before but it is lacking in reports and customer service.

The employees like the Dashboard. They like that they are able to see their time off requests and how much time they have left in their PTO bank.

The reports - cannot make an ad-hoc report easily. Also, when attempting to get help, we are referred to videos, articles and other features on the HUB site.

Overall, I feel that the experience using Sentric has been a positive one. Support from Sentric is the best thing since during implementation there is only so much time to learn as much as we can about the core functions of the software. It is nice to be able to call support or use the help section for relevant articles and previous training.

The thing that I like most about this software is the Time section. It helps the most when it comes time for payroll.

The feature that is the least used is the candidate section. I feel that there is not much of a compelling reason to use it as of now.

WE are very new at it but i do have to say the implementation specialist is great.

all the features that tie into each other and easy of use for employees

The complication of scheduling in time and attendance and the fact we can't start adding entries into the next payroll without missing new employee entries or changes to rates.

Sentric is a pretty good HRIS system. When it comes to employee self-service, it is intuitive and easy to use. From an administrator stand point it is also pretty intuitive, but if you have any issues it's pretty easy to get help through the Community Hub or from your representative. I haven't run into any downtime, which is great. The program is updated approximately once a month (as needed) and is during low-access times.

It doesn't do all that we hoped- for instance the calendar only shares with supervisors instead of the whole team. They are anticipating that this will change in June or July of 2018. Also, the only way to add pay stubs is to use the Sentric payroll administration. We are unable to upload employee pay stubs securely from another payroll administrator. Their time administration is also a bit wonky- the punch in/out on a cell phone doesn't always work like it should. That said our representative is great about sending in feedback to developers and keeping us apprised of changes that we have requested!

Good. There is a lot to learn but [SENSITIVE CONTENT HIDDEN] and the team have been extremely helpful with our scheduled calls and pop up questions/calls. [SENSITIVE CONTENT HIDDEN] has helped me learn at a pace that I can retain the most information.

There is a lot to the software but its easy to use. SentricHR and Attendance work great together.

Routes and Alerts is going to take a while to learn. There is a lot you can do but being new to the software it seems complicated.

The ability to easily pull Ad Hoc Reports, containing only the data I need, is the most valuable function I have found working with this system. The customer support has been very helpful at answer questions and helping to find solutions.

There is not a quick and easy way to upload a large volume of data without individually uploading the files.

Most employees can update their own stuff such as insurance, w-4's, banks information and they can pull previous stubs. They can request PTO and have an overall count of PTO time available and left. You can also check for future PTO availability for those people that like to plan ahead.

Sometimes is not as user friendly, where employees call to ask where what is. For Example when an employee needs a past check stub, it is a little hard to see the date change in the corner at the bottom.

The customer service is incredible! I have worked with other payroll software that I thought had wonderful customer service, but it did not hold a candle to Sentric. Great response time along with the knowledge needed to solve my issues/cases. Cannot say enough about their support team.

Sentric is incredibly user friendly. I have used Sentric for about six months and have found it is very easy to pick up on the software. Within two pay cycles, I was processing payroll cycles without any assistance.

When adding PTO through the paystub, it does not automatically deduct from the Absence Enrollments banks once the pay cycle closes. A manual adjustment must be made in Sentric.

Overall, this system is easy to use and has robust features

Ease of use, great implementation team and customer service

They can continue to develop further technologies to aid in process maagement

SentricHR is very easy to use. Every step of each feature makes sense and is a compliment for my team.

The mobile app has some glitches with the clock/in out feature. This is the only thing that needs be more compatible.