SentricHR
About SentricHR
Awards and Recognition
SentricHR Pricing
Speak to a Sentric sales representative for pricing and a personalized quote.
Starting price:
$2.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for SentricHR
1 - 5 of 189 Reviews
Misty
Religious Institutions, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great Team
Started with [SENSITIVE CONTENT] - her knowledge and services were exceptional. [SENSITIVE CONTENT] were awesome during the implementation period. They went the extra mile to ensure we were up and ready by our desired deadline! Great teamwork
PROSUser Friendly, convenient and much better for obtaining reports, as well as accessing employee informaiton.
CONSNot connecting with our Accounting Software so we have to manually input data! This is not a Sentric issue, we are currently in an accounting software conversion and looking forward when the two will interlink. Would be nice if employees could modify their time for missed-punches, so all the supervisor had to do was approve the time at the designated pay period.
Reason for choosing SentricHR
Prior positive working relationship with [SENSITIVE CONTENT] gave me the confidence that this product would be best for our company!
Reasons for switching to SentricHR
To upgrade and outsource
Vendor Response
Thanks so much for your review, Misty! We are happy to hear that implementation went smoothly and our team continues to meet expectations.
Replied November 2021
Kristen
Libraries, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
All in One!
We love the system, just looking for better reporting!
PROSWe love learning new modules and how they work together. It can be overwhelming at first but staff will surprise you in how they are eager to do things electronically and adapt quickly!
CONSThe reports are difficult to learn and run and limited in the fields. I wish there was truly a MASTER report that you could pull ANY field, and you weren't limited to what is available under each category. We rarely use the reports because they are cumbersome.
Reason for choosing SentricHR
We had a prior version of Sentric (M3) as our payroll provider and we could retain our payroll records. We also value our relationship with them and their customer service has always been great!
Vendor Response
Thanks for your feedback and being a long-time, loyal Sentric client, Kristen. We appreciate your comments on reporting--stay tuned for enhancements coming to the software in 2021!
Replied October 2020
Denise
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed May 2018
Extremely poor system. Not intuitive and poor reporting capabilities.
It's something to hold data versus paper folders.
PROSWhen viewing an employee, you can easily navigate to their manager's profile and vice versa. The search box is easy to navigate (but also expected).
CONSReporting is horrible cannot run date in time reports without pulling duplicate employee entries. The user interface lacks so much - not intuitive unless you are a power user of the platform. Difficult to maneuver around the system. No single sign-on options.
Vendor Response
Thank you for your feedback, Denise. We take input from our clients seriously, and we've recently made significant improvements to reporting as well as the user interface. A member of our support team who specializes in reports has reached out and can guide you through the changes and any questions you have.
Replied June 2018
Karen
Executive Office, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Very happy with SentricHR!
Very happy! Transitioning payroll/HR services is a big task, but it was broken into several chunks and was a lot easier on my end then I thought it would be. Lots of handholding, never felt like I was asking stupid questions... each part of the team was patient and knowledgeable and guided me through the transition at a pace I controlled.
PROSSimplicity plus versatility. It fit our payroll structure and was easy to understand and use. Integration team a HUGE plus! Never felt lost (or if I did, an email or call for help was quickly answered)
CONSOn my original list of Pros/Cons, inability to provide admin for Workers Comp/FSA/Cobra/401k was a Con. I was looking for administative help with that stuff. But as integration progressed, Sentric introduced frequently-used third parties which could provide those services. The services were reasonably priced, contacts were friendly and responsive... and erased my last point of hesitation about going with SentricHR.
Reason for choosing SentricHR
Liked all the bells and whistles of TotalSource, but knew it would be pain and suffering to continue to work with ADP. I had used Sentric before and missed the flexibility and "comfort" of knowing my way around the software. I found what we were looking for with SentricHR and partners, and for a lower price and without joining a PEO.
Reasons for switching to SentricHR
ADP sucks. It's confusing, non-intuitive and harder than it has to be. And customer service is a long wait.
Vendor Response
Thank you so much for your thoughtful review, Karen! Our Implementations team works hard to meet expectations, and we are happy to hear they were able to make your transition to SentricHR an easy one. We are glad to be working with you again and look forward to our continued partnership!
Replied February 2022
Alison
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Sentric
Mostly it is a good system. We've had some difficulties with canceling time off requests and setting up schedules.
PROSThe ability to look up information on employees, store documents, and initiate pay increases and title changes.
CONSThere are some quirks. example you have to be careful about when you input a change in relation to the effective date. Payperiod ending must also be after the paycheck run or it is effected in that time between the end of payperiod and paycheck
Reason for choosing SentricHR
The ability to customize and features available.
Vendor Response
Thank you very much for your review, Alison!
Replied December 2022