All TimeClick Reviews
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Larry
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
IT Support Technician
I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at support@timeclick.com
PROSAs part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful.
CONSNo cons from the IT perspective, no calls from users about issues with the software
Vendor Response
Hi Larry, we're glad to hear that working with your technical support team was a breeze. We always strive to make it easy on IT providers so that our mutual client can get up and running quickly.
Replied December 2018
Grant
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Easiest, and Powerful, TimeClock Software out there
My employee times are now accurate! Way more accurate than before! And at a very low, one-time cost. Processing payroll is so quick with TimeClick's reports.
PROSTimeClick is super easy to setup, is very intuitive, and understandable. It's quick to set up, too. It has a lot of custom features you can setup for complex time tracking situations, but works well with our basic time tracking situation, too. Their customer service is AMAZING! Quick, on point, real people.
CONSIt doesn't work on MACs (yet). I wish the messaging feature could sync with my email so when an employee writes me I would know even if I'm not at work.
Reason for choosing TimeClick
Didn't need all the power of TSheets and didn't want to pay a monthly fee.
Kirk
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2016
Basic and Good
So for so good. A few interesting little nuances to learn but simple enough. Selecting the correct date when editing time can be a challenge because it defaults to the last pay period. Also, it would be nice to have a time exception report, so that fixes to missed or duplicate clock-ins could be fixed before the report is printed.
PROSEase of use and simple to load on computers.
CONSJust the few things that I mentioned in my comments.
Vendor Response
Hi Kirk, Thank you for your suggestions and feedback! There is a new version of TimeClick now available which makes editing times and identifying duplicate or missed clock actions far faster and easier. Here's a link to check out how the modifying times system works in version TimeClick 2018 https://www.youtube.com/watch?v=qgjwkN6qk84&t=34s and other videos about the new software: http://www.timeclick.com/tc/support-center/support-videos.php. Let us know if any questions come up!
Replied December 2017
Lori
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Works Well For Our Company
Overall, the software has improved since we first started using it a few years ago. It works good enough for our small company's needs.
PROSI like that I can make adjustments easily and have the employees contact me through the software.
CONSThat it is not available for Administrative online access and that it doesn't send real emails to my email inbox. I cannot maintain accrued PTO hours for salaried employees.
Reason for choosing TimeClick
The PayChex Flex time management software was very expensive in comparison.
Jenni
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Automotive Shop
Absolutely have nothing but great things to say about the software. We have had to deal with customer support and that was easy and very helpful. It wasn't like other companies were you are talking to someone in a different country and can't understand them.
PROSThe ease of use is probably the biggest pro of this software. Even my older mechanics are able to navigate the system to get clocked in and out of with ease. Having access to multiple reports to print any time is also very helpful!
CONSI wish the messaging system was a little more current, more of a messenger type platform rather then email. It would be nice to have a calendar options as well so I could track time off through that as well.
Reason for choosing TimeClick
We liked the ease access and how easy it was to train our employees to use. Its simple and easy and allows us to track our employees more accurately.
Reasons for switching to TimeClick
We wanted to update our system. After researching multiple time clocks system found this one met all our requirements and needs.
Apeksha
Apparel & Fashion, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Experience Better time tracking with "TimeClick"
We are now using Timeclick to record our employment movements. This system works better than Timetracker system.
PROSTime click has a very simple user interface which allows people to understand the wizard easily. Further it is more suitable to mid size businesses such as ours since price for the system is comparatively low. System can enable the location settings also. Easily loading and provide options to track their on/off times and work durations for individuals. Employees are allowed to cover their shifts from their own comfortable locations.
CONSSystem is not advanced and does not offer many options such as Timetracker does. But it is worth for small scale companies and groups.
Reasons for switching to TimeClick
Easy, Simple interface, Cost effective
Vendor Response
Thanks Apeksha!
Replied October 2019
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy time tracking software!
With so many people working different hours it is so nice to be able to keep track electronically! This way no one forgets to turn in their sheet and it is so easy to clock in and out
CONSIt is hard to track vacation/sick time on the app so that is kind of a bummer but we have other ways of tracking that so we make it work.
Vendor Response
Thank you so much for your feedback, we truly appreciate it. In regards to tracking vacation/sick time, we made some recent changes in the 2018 update to the software which greatly improves this feature. You can go to our website to download it or give us a call and we'll be happy to show you the updates.
Replied July 2018
Douglas
Verified reviewer
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great software at a great price
TimeClick provided on-screen time logging software for the office staff. One of the few providers that offered a one-time pay solution instead of a subscription model.
PROS-Ease of use -Price -Reporting Features -Works with QuickBooks -Not a subscription
CONSCan't limit paid breaks. We limit paid breaks to 15 mins per break. The software does not support this feature.
Reason for choosing TimeClick
One time pay without a subscription. Integrates with QuickBooks. Works with a standard computer as the server/host.
Reasons for switching to TimeClick
Ease of use and to have a better watch over people when the clock in/out.
Paulette
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Long Time TimeClick User
We have always found the support staff and sales staff to be friendly, courteous and professional. They are prompt in their response time.
PROSUser friendly; vendor response time; quality of product.
CONSThe newest version has all the things we've been wanting for years so we are well satisfied.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Timeclick rocks
The support staff is wonderful and easy to work with; goes out of there to help and feel confident in the information and instructions they give over the phone or thru connection.
CONSdont have one because if I did, they fixed it
Brittany
Public Safety, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Mostly Good
It's a good, sufficient clocking system, we've been happy with it. There are glitches from time to time, but we've felt happy with the value it adds to our company. And we always receive stellar customer service from rep whenever an issue needs to be resolved.
PROSI love that it gives us the chance to do a little job costing. I think that will definitely add value to the company. I like the ease with which the Admin side of the clock works. It's pretty easy to navigate. (Although my employees do wish they could view their accruals through the clock as well.) Additionally, I like that the mobile side of the clock allows you to clock in our out from anywhere, for our mobile employees.
CONSI don't like that once you put in a request for time off, it automatically applies it. I allow my employees to make up their time off within the week, if they so choose, so I don't let them submit time off requests through the clock. Also, sometimes you go to punch in or out and for some reason it seems like the system glitches and it won't let you. I have a few employees that complain about that occasionally.
Carl
Chemicals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2019
Time Click Review for Golden Refrigerant
Allows employees to remotely punch in and punch out without additional investment in hardware, easy to use and reduces time preparing payroll.
PROSeasy to use, runs on PC's, stable program
CONSHuge missing feature!! you should be able to name each computer timeclick is installed on such as "production department" or " shipping department" then you should be able restrict employees so they can only punch in or out on a specific department's computer. My employees will leave their work area early and wander to the other end of the shop which is next to the parking lot entrance and punch out. Conversely, they will punch in as soon as they enter the building but might not make it to their work area for another 15 or 20 minutes (no hurry as they are already clocked in). I will switch to another program if I find one that provides this control. I would stay with you loyally if you could add it.
Ramona
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2019
TimeClick - Just a click
Our overall experience with TimeClick has been minimal problems. The program has features that we have not used.
PROSFor our employees the process is easy to clock in and to clock out. The employee can also enter notes if needed. The detailed hours report is easy to read.
CONSThe breakdown of the hours does not include an overtime @ 1.5 and an overtime at straight time and these must be manually written in. Since the time sheet is a legal document it would be helpful if the categories were included or could be added. Also the rounding does not allow for rounding for lunch breaks and unfortunately our employees may not always get out to lunch at their designated times due to dealing with clients/customers. It could also have choices on restrictions.
Mike
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Reliable Electronic Time Card Program
We purchased the program when we moved from paper time cards to a digital format and it has been super reliable.
PROS-easy to configure and begin using within 1 hour -simple well designed program that is easy for everyone to clock in and out with -can easily set it to only allow clock in/clock outs from certain IP addresses so you guarantee employees are on site -excellent customer service -program is super reliable, only outage is when our internet access is down -easy for administrator/bookkeeper to go in and fix errors when someone forgets to clock in or out
CONSIt is a basic program for tracking clock in and out, but reports are limited but all we need in our industry.
Deborah
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
TimeClick makes keeping track of hours easy
It keeps track of the hours worked before lunch so they don't go over the 5 hour limit and it keeps track of hourly and weekly overtime without any manual calculations.
PROSIt is easy to use and to make any needed corrections. I like when you clock in or out that it shows above the names that your clock in or out has been successful. That's a great way for the staff to check and make sure that they have completed the clock in or out and that they are truly clocking in if that is what they are trying to do and didn't forget the last time.
CONSThe need for occasional updates to the server that don't allow staff to clock in until that is done.
Larry
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
TimeClick Review
TimeClick has been an easy and functional addition to our office administration.
PROSThe newer product updates automatically calculate O.T. The product is so easy to get custom reports. The product support is fast and helpful. It is possible to set up automatic backups for the data base. Editing employee records is easy when someone forgets to clock in or clock out.
CONSThere is nothing I didn't like about the software. Anytime I needed help, the support staff answered almost immediately. The new improvements which are available through regular updates via the annual support service keep it current and improved
Jacob
Farming, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
TimeClick for Dairy Farm
Makes tracking hours simple, easy to do payroll, and allows for keeping employees from clocking in too early before a shift if they push the start time.
CONSOnly complaint of using a computer based software vs a traditional time clock is if we lose power or the computer gets shut down, the employees don’t have a way to clock in or out. Not a big deal if you can get them to write it down and manually enter. If however you don’t catch it and they don’t clock out, when they get back on it brings the option to clock out and takes some sorting and adjusting once it gets figured out.
Kim
Individual & Family Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Good Cost Effective Solution for Small Businesses
We had staff 'sneaking in' tardy and were not able to prove it. Now we can track that easily. In addition we are now able to easily tie the number of PTO hours earned to the number of hours worked, saving lots of staff time. it's been an excellent asset for time saving, staff oversight, and recordkeeping.
PROSIt was easy to load, easy to use, very reliable, excellent customer support
CONSThe program will not calculate PTO hours (the accrual feature) for salaried employees if you don't put in a close in and clock out time rather than the total number of hours worked for the day. That's more time consuming than I would like it to be.
Andy
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
TimeClick for small business
We have been using TimeClick since 2014 and have had only two issues - we have had computers fail and it is difficult to get the licenses freed up to apply to a new computer.
PROSOne time purchase - no monthly fees are required. Our needs are very simple and we don't require technical support.
CONSWould really like to see a cloud version for small businesses like our own - also for the licenses to be dynamic and not static
Vendor Response
Thanks Andy! On our newest version, TimeClick 21, licenses are dynamic and easy to move around. I recommend an upgrade. Give us a call at (435) 753-4102 to learn more about it.
Replied March 2021
Anthony
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Perfect for us
We use the software for employee work times. We also use it to keep track of “in office” times for unpaid commission agents to calculate how much office time translates into higher commissions and more deals.
PROSEverything is incredibly user friendly. I’ve never had trouble navigating the system. I forgot my password for admin access and had to call customer support. They solved my problem with no wait time and less than two minutes on the phone. Highly recommended.
CONSI haven’t found anything I dislike about the software. Everything works as designed without glitches.
Catherine
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Long-time TimeClick user!
TimeClick is so easy to use and implement. I've been using it for decades without a hiccup. The 2-3 times I needed support, it was immediate gratification. We have twelve workstations in our practice and the staff can easily log into any machine to clock in/out or send me messages. I won't be tempted by any other means to keep track of my staff or process reports for payroll.
PROSThe value: A dependable, excellent product for a reasonable price.
CONSThe only thing that could be better is if the data I generate for payroll processing was in a format ready to go for the payroll processor.
Valarie
Translation and Localization, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best Service for the Money
We have appreciated the ease of use on the team member and management level. This allows us to spend our time on revenue producing activities rather than spending our time sorting out payroll details.
PROSEase of implementation and customer service provided during quick set up. It has been easy for my employees to use, and easy for management to supervise and review.
CONSI have not found anything that I don't like or value about the software.
Reason for choosing TimeClick
Value, ease of use and simplified time tracking. Also, we were able to try the software for free to make sure it fit our needs, before purchasing.
Reasons for switching to TimeClick
We needed a more user friendly time tracking module
Mark
Machinery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Good value for money
Overall, TimeClick did what I expected it to do and continues to be used as our digital punch clock.
PROSThe set up is easy and straight forward. Adding new users and setting appropriate permission levels was intuitive with much question about if I am doing it correctly. The reporting providing the information we needed to run a quick and correct payroll.
CONSThe report could be expanded and review to be able to run different scenarios based on employee and hours clock in/out.
Tracie
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
TimeClick
We use this program for our entire practice of about 48 employees with great success. It is a easy program for staff is easy to navigate and works well with our HRP that we use for payroll.
PROSThis is a super easy piece of software to set up and super easy for staff to use.
CONSThere is not anything we do not like about the software. Great software for what we are using it for.
Reason for choosing TimeClick
Our new CFO recommended this product from a previous job where she had used this software with success.
andy
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy to use and implement
This has been great for our company and has really helped to get an accurate view of the hours used to complete specific jobs.
PROSThis software is easy to use and has made calculating hours very painless. It also calculates the overtime for all periods which before was very time consuming.
CONSI wish that you could add licenses one at a time instead of in groups of ten. I need 11. Figures!
Reason for choosing TimeClick
I liked the way it looked and the interface between admin and user.